ok , good everything
Roshan G
Parkviewhills Car Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East York, ON M4B2S6
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkWhy do you overbook your pickup locations? The first place I went to, that I had booked at weeks ago, had no trucks because you had over booked them. Extremely disappointed
Claro CWas charged a $60 fuel fee for less than 1/8th discrepancy. They also cancelled the booking because they thought it was a duplicate (it was just a second rental days later.
Dave MDifficult to get the vehicles in and out of the lot. They charged me more $ after return with no explanation, and no updated or additional receipt. I returned the van with more gas then when they gave it to me, it was clean, and I drove less kilometers than estimated. My e-mails to them asking about the charges have bounced back.
Maya HThe location I picked up the truck was good. My problem is it was originally a convenience store at 467 Cosburn st in Toronto. I wanted the truck at 9 and the store did not open until 10. I set up to use the moble app, I even stopped in at the store a day before to ensure my truck would be there and how to get the keys. When I got there at 8:45 am on my pick up day, called the number on the door and was told the agent did not leave the keys in the drop box so I could not get the truck until 10. UNACCEPTABLE! The agent on the phone fount me another truck at OConnor dr(further away from my location. So far I have been charged $130. On my master card yet my invoice says $65.64. I trust I am getting a credit for the balance ! If you have agents looking after your business, make sure they know what they are doing and are reliable. This caused undo stress on an already stressful moving day for my daughter.
David P