Customer Reviews for Parkway Service Center
(U-Haul Neighborhood Dealer)

38 reviews

1203 US 25E   Barbourville, KY 40906

(606) 546-2705

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(606) 546-2705

1203 US 25E
Barbourville, KY 40906

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Martha F 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
5.0

Customer did not leave a comment.

Stefanie M 
Rating:
3.0

The back of haul was still dirty and needed to be swept out. The truck bounced way to much. Was very uncomfortable

Mary H 
Rating:
1.0

Not charge 300 dollars to change drop off locations that’s beyond ridiculous and overpriced will definitely be seeking other company’s services before ever considering U-Haul again

James J 
Rating:
5.0

Customer did not leave a comment.

Adam J 
Rating:
5.0

Helpful guy

Dylan B 
Rating:
1.0

The truck did not have ac nor heat it did not work

David T 
Rating:
5.0

Customer did not leave a comment.

Mary H 
Rating:
1.0

This truck was running very bad and needed serviced. It made the fuel economy very poor. I am also being charged more than what I should. The first charge was $166 for one day and 100 miles. Now I have another charge for $59.10 4 days after I turned in the truck. What a way to screw people.

Merle T 
Rating:
5.0

Everything was amazing!

Shannon E 
Rating:
5.0

Customer did not leave a comment.

Jonathan S 
Rating:
3.0

Customer did not leave a comment.

Jake M 
Rating:
2.0

Customer did not leave a comment.

Matt R 
Rating:
4.0

Unfortunately U-Haul has become way too expensive.

Jared B 
Rating:
3.0

Customer did not leave a comment.

George B 
Rating:
5.0

great service at my pick up

Ross N 
Rating:
5.0

N/A

michael h 
Rating:
5.0

Every uhaul Ive ever driven for 20 years has messed up steering, out of alignment, wandering ect.

Eric S 
Rating:
4.0

Customer did not leave a comment.

Mary H 
Rating:
5.0

Customer did not leave a comment.

Mickey B 
Rating:
3.0

Customer did not leave a comment.

Ronnie G 
Rating:
5.0

Customer did not leave a comment.

Kerri W 
Rating:
5.0

Customer did not leave a comment.

TERRY G 
Rating:
5.0

Customer did not leave a comment.

TERRY G 
Rating:
5.0

Customer did not leave a comment.

Wesley S 
Rating:
2.0

They did hook me up but found out later that a safety chain was missing. Truck was on 1/8 of a tank so I was forced to fuel at there location.

Merle T 
Rating:
2.0

When I was on my way I got a call that they didn’t have the truck I reserved a week earlier and I got a larger truck that I didn’t want to drive. When I got there to pickup the truck they did not have the furniture pads that I reserved

jenny m 
Rating:
5.0

Jerry was awesome

Dallas l 
Rating:
4.0

Customer did not leave a comment.

MARY G 
Rating:
5.0

Customer did not leave a comment.

DONNIE H 
Rating:
3.0

Customer did not leave a comment.

JAMES P 
Rating:
1.0

There wasn't anyone at the rental location and they couldn't be reached by U-haul. I do appreciate U-haul for sending the district manager to help me and him for applying a discount for my inconvenience and time I waited.

Teresa B 
Rating:
5.0

Customer did not leave a comment.

Gertrude S 
Rating:
3.0

Customer did not leave a comment.

Rachel J 
Rating:
3.0

Good people!

lynn t 
Rating:
1.0

Customer did not leave a comment.

Jessica M 
Rating:
4.0

Customer did not leave a comment.

Michael E 
No reviews have been submitted for this location.

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