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REX D
Customer Reviews for Patriot Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very satisfied. Great customer service both picking up and dropping off. Not sure all sites are this good but this one is superb.
GARY JThe truck operated very well. I rented a furniture dolly & the wheels were not in good shape, made it very difficult to move everythings around. I was not made aware that there was furniture pads already available in the truck, if needed, so I rented some more unnecessarily. The folks helping checkout were very friendly.
KEVIN MI rent U hauls multiple times per year, for many years. This location has the very best customer service of any U haul location in the USA.
MICHAEL KExcellent customer service!!
MARIE CNothing
BRIAN YEasy pickup process and great customer care. I will be back again.
CHAD HGreat location, staff very friendly and ready to help
MARC LThe staff was so friendly and helpful love them. Thank you!!
FELISETAS RSimple rental and inspection procedures. Loved the easy return procedure as well. Can't think of anything to improve.
Christopher OTwo people instead of one juggling multiple customers
MARK KCustomer service was excellent and the pick up process went smooth.
ROXANE MVery helpful, quick, and knowledgeable. These are the type of people U-Haul should have contracts with, not Glenn
TYLER FVery courteous and professional. Provided all necessary information clearly and concisely. Had me registered, hooked up and off the lot in 20 minutes. Trailer was perfect for my need and the cost was very reasonable.
GARY JFast, friendly, and efficient service.
TIMOTHY GEverything was clean and ready. I am very grateful for this location's preparedness.
DAVID SI can't think of anything...
TIMOTHY MExcellent customer service.
JOSE REasy peasy
REX GEverything was great! Explained everything and helped me get set up for my upcoming cross country move.
REBECCA MThis was the best service I’ve ever gotten at any U-Haul location.
LISA LThe back door of the unit had severe rust and was very hard to open.
JOHN JReally great customer service. We appreciated that she helped walk us right through the self check-in. Easy to find and easy to get in and out of too.
MICHAEL VI don't go anywhere else when I need a rental. Hands down the best service I've ever had with Uhaul.
Javier CWe have rented from this location 5 times. Great service very clean. We will recommend to friends and family.
lonny RVery pleasant. Excellent and efficient. Highly recommend 👌
DENISE AVery nice and helpful as well
LISSETTE GHaul has helped so much more than once. Thank you
KENNETH RIt was a typical Uhaul location. Nothing special. They did a good job getting me on the road.
CHARLES CHelpful and flexible with a drop of equipment and trailor.
KYLE DAwesome UHaul experience, would definitely do it again.
KENDALL LGreat job
LUIS PAbsolutely amazing business, they are always courteous and sufficient equipment. Always our go to facility.
KELLY RU haul people are always super helpful and friendly. Really makes the business feel like it’s more relational than transactional. We’ll keep giving u haul my business anytime
TROY YFirst off I’d like to say I’ve never had an issue with U-Haul until this location. I made a reservation for a 26ft truck for Monday expecting a rate of 79cents per mile. The representative at the store said I could get the keys on the Saturday before, however when I went to get the keys I was told I would have to pay for the whole weekend even though I was not going to be using the truck. The store rep told me i had to pay for the whole weekend which changed the cent per mile to 99 because they couldn’t guarantee the truck would still be there, however the store closed at noon on Saturday and is closed on Sunday so how someone could take the truck I reserved makes no logical sense. Then I am told the rate went up to $1.09 per mile, pretty convenient that the price goes up before I drive 3 hours. I’m very displeased that this store essentially charged me for 3 days and I didn’t use the equipment for 2 of those days.
MALACHI WDiane was great to work with. Very knowledgeable and courteous.She helped to make it a smooth rental process. Thank you!
JANELL RFriendly professional and accomodatiog....
DERRICK WAlways a pleasure to rent from this location! Amazing customer service and always such an easy experience!
MICHAEL LThe lady that helped me was the kindest.
HEATHER M