Customer Reviews for Payless Convenience
(U-Haul Neighborhood Dealer)

10 reviews

146 Kenilworth Ave N   Hamilton, ON L8H4R8

(905) 561-9994

Office Hours

  • Mon-Fri: 6 am - 9 pm
  • Sat-Sun: 7 am - 9 pm

Services at this Location:

Contact Us

(905) 561-9994

146 Kenilworth Ave N
Hamilton, ON L8H4R8

Services at this Location:

Office Hours

  • Mon-Fri: 6 am - 9 pm
  • Sat-Sun: 7 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Awful customer service! To start the employee hadn’t a clue how to work the U-Haul portal in the tablet and had to call someone on the phone to help. Delaying the time of my rental pickup. I was Wrongly charged due to the representatives incompetence. Didn’t even check the vehicle mileage and gas level before the rental. Thank god i took a photo or I would have been stiffed over $90. Unacceptable that they will go around overcharging due to there laziness to check the actual vehicle odometer and gas tank. I called back the store and they were beyond unhelpful. Never again will I rent from that location. UNACCEPTABLE.

Quinn M 
Rating:
5.0

Very helpful and polite. Excellent customer service Would rent from this location again

Jonathan G 
Rating:
4.0

Customer did not leave a comment.

Kathleen R 
Rating:
5.0

Maybe list the trucks by license plate at the location. I wanted to know how much for the 15’ but only the 10’ was on the list.

Marilyn W 
Rating:
3.0

It was a parking lot, no staff, so not much to comment. My recommendation would be to have designated parking places as the lot is shared with customers at the store.

Tyler D 
Rating:
5.0

Customer did not leave a comment.

Samantha F 
Rating:
5.0

Thank you 5 star review

Christopher P 
Rating:
5.0

Great service. Quickly addressed us and smooth check in

Alannah G 
Rating:
5.0

Customer did not leave a comment.

Ryan W 
Rating:
5.0

Customer did not leave a comment.

DENNIS K 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products that make moving easier!

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