Insure the customer is aware of what they need to bring when renting a trailer topull
Ian F
Customer Reviews for Cult Fiction Bookshop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We got their no one to help us thank God the book store helped us out. Then when called asking for 2 more hours I was charged again for an extra few hours not customer service my boss would be proud of.... Moving mom out next month and will not use U-Haul not paying for 2 days again for a half day and moved 18 minutes away Have used U-Haul so many times in the past and the way it is economy is right now I feel I got double charge to help them out but I hope that extra 47 bucks is worth it 50 actually not I think about it when I look at my bank statement because I will be telling everybody I know and posting this on Facebook so everybody knows what you all did to a struggling family as it was... I'll probably never hear anything from this review but at least I got my thoughts out and put together so on the rest of the social media outlets I am now ready to Instagram Facebook and Google review Sincerely very sad and unhappy U-Haul customer
Carol BKind of a new dealership bery friendly and helpful. the process was still smooth. I’d use again. Probably better than the larger dealer down the road.
JIMMY WThe whole experience from start to end was absolutely ridiculous. Nothing as promised. Hour delay because my truck wasn't even at the location.
Janet DVery hard to get ahold of anyone to help you at this location. They ultimately returned my call but only after I had basically hooked up everything myself.
Mark H