Customer Reviews for Peachtree Parkway Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Peachtree Parkway Storage

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Robert M. on

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5/5 stars. We love this facility because of the amazing customer service provided here. We will be returning and recommending this facility to friends. Thanks!

venu t. on

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Customer did not leave a comment.

Sri Kalidas V. on

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The u-haul truck I rented was making loud noises during the drive.

John D. on

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I originally did not pick this location and it did not say I would be switched to another location. This added to the amount of time required to pick up and return my rental. However this location was easier to pick up and drop off and offered after hours drop off.

Joseph M. on

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I rented a 10' truck and an appliance hand truck. The pick up time was 8:00 am, which was before the office opened, at this location. When I got there and picked up the truck, there was no appliance hand truck. I was on a tight time frame and had to stop at Home Depot to pick up boards to get a refrigerator in and out of the back of the truck.

Michaelle S. on

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Customer did not leave a comment.

Randy K. on

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JOSHUA S. on

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Take care customer more and more , truck equipment interior broken and missing.

RUI B. on

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The representative at this location was very respectful and very knowledgeable I would recommend this place to anyone is looking to rent a U-Haul

Marilyn S. on

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Customer did not leave a comment.

rachel o. on

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I didn't realize you had to pull all the way up on the trailer. I figured everything out on my 5 hour drive.

Daniel G. P. on

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Very helpful, professional and courteous staff

Dennis D. on

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Customer did not leave a comment.

Robert B. on

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After making advanced reservations it took 2 and 1/2 hours to check truck out. The person did not know what she was doing she called her supervisor 4 times and the uhaul company twice for questions regarding the check out process. After finally getting truck checked out and getting to my home the people that I had scheduled to help me move went home. I returned truck 30 minutes after checking out and uhaul charged me $6.00 for fuel and mileage.

brian g. on

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Customer did not leave a comment.

Dale H. on

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trailer was old and did not fit the car I was hauling. trailer brake hammer and left you with uncertainty. attendant at pick location did not help with hook up and trailer check out. not happy!

Kathryn S. on

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Vehicle was clean but shook horribly when you got the speed over 50 miles per hour. It was a shaky, uncomfortable drive to and back.

Maheswara G. on

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I cannot explain in words the pain we went through this location. UHaul app provided access code to get into the gate to take the truck but once after renting the truck we were not able to get out of gate since nowhere gate code is given. We tried reaching customer care but nobody picked up. We were struck there 1.5 hours. Luckily some other customer came during that time who helped us to get out. She said she had the same issue like this but in a different location. It's a basic thing to provide access code for the customer who rent truck. Very poor service and it almost end up in calling 911 for the help. :(

Jim G. on

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The windshield wiper on the driver side fell off and there was a thunderstorm going on! I called the location when we picked up the truck to let them know! I called again Saturday and Monday.....no response! I’m asking for a credit on the price!! And will have Our Visa to hold payment til this us resolved!!

rob h. on

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Customer did not leave a comment.

eric d. on

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I ordered a dolly, i was not in the truck and i had to pick up on a day they were closed and i got locked in the gate for 45mins without the code to get out probably not locations fault but the Uhaul app sucks

Crystal T. on

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Awesome staff! The manager Aaron is very professional and friendly! I highly recommend this location!!!

john b. on

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Great Service!

Kwaku A. on

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Customer did not leave a comment.

candy e. on

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We suggest having someone there all the time. Have been there twice and no one there. Had to wait at least a half an hour

Chris D. on

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We have a storage unit already at this location. Staff is ALWAYS helpful and beyond nice! This location is about 1 yr old. Basically brand new. Cannot ask for more!

Hans P. on

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Easy and quick pickup and drop off. Extended rental with a quick phone call. Thanks You!

cindy d. on

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The ladies at Peachtree Parkway Storage are great to deal with, they are always professional.

Animesh M. on

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Bill J. on

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DARLENE J. on

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Nothing at all, service was quick, and the staff that checked me out was very kind and had us out in no time. She was very knowledgeable Of her job..and so friendly also....

Nydia L. on

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Customer did not leave a comment.