Customer Reviews for Peacock Chevron
(U-Haul Neighborhood Dealer)

91 reviews

1515 N Hwy 190   Covington, LA 70433

(985) 892-3735

Hours

  • Mon-Thur: 9 am - 1 pm
  • Fri-Sat: 10 am - 1 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(985) 892-3735

1515 N Hwy 190
Covington, LA 70433

Services at this Location:

Hours

  • Mon-Thur: 9 am - 1 pm
  • Fri-Sat: 10 am - 1 pm
  • Sun: 8 am - 12 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

KATHY D. 
Rating:
1.0

Doesn't answer phone. Unclear where to drop off.

KASIE ANNE F. 
Rating:
3.0

Customer did not leave a comment.

Lynn L. 
Rating:
5.0

Always perfect!

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

CHANTA F. 
Rating:
1.0

Had trouble unlocking the lock. Using the mobile site was a pain!! And paid for and did not receive an appliance dolly

stephen S. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD V. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
2.0

It's only open until 1 pm and this is not explained anywhere on the website. It makes it difficult to rent and return .

Marcela O. 
Rating:
5.0

Customer did not leave a comment.

KASSANDRA M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
2.0

Truck was delayed two hours and then all the additional fees really made my moving expirence unenjoyable

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Tristan R. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Easy Peasy

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Ernie S. 
Rating:
5.0

Bobby was our Uhaul team member. He was very helpful and informative.

Keith M. 
Rating:
4.0

Customer did not leave a comment.

Dean A. 
Rating:
3.0

Customer did not leave a comment.

Jaykumar P. 
Rating:
2.0

The parking area is unviewable from the road. Had to pull over and ask for better guidance on where to leave the truck and then there was no room to park it regularly. I had to park it along the front of other traers.

Sean L. 
Rating:
4.0

They were closed till noon so we moved it to a secure spot near the other trailers

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Franklyn P. 
Rating:
2.0

No one was there to check me in. No one called the day before to confirm appointment.

Chad E. 
Rating:
5.0

The lock was hard to open. I spent 30 min trying to get ahold of the customer service. I lost 45 min to get resolved.

Fabio S. 
Rating:
3.0

Update the original drop off location. It doesn't exist and caused a lot of problems and wasted time and difficulty on a Sunday morning. The original drop off location was 5 miles away from the Peacock Station. A chevron station that said it happens all the time.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Lekeasha L. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
2.0

None of the furniture dollies I paid for were in the truck. I didn't get a refund either.

Michael W. 
Rating:
4.0

The only issues I had were with Uhaul mobile check in and return. The owner of the location was extremely helpful and the truck was super clean. The location was easy to find and access.

Danielle E. 
Rating:
5.0

Customer did not leave a comment.

Damon H. 
Rating:
5.0

Customer did not leave a comment.

Robin K. 
Rating:
5.0

Customer did not leave a comment.

Shaun H. 
Rating:
3.0

picked up truck on Sunday morning. It smelled of wet dog and urine! we had no other choice but to take the truck because of the planned move. Checked a second truck on the property and it was even worse. How can you rent equipment in that condition?

James M. 
Rating:
2.0

This location is basically untended. A single, overworked clerk in the convenience store. Have to park and unload yourself, and this trailer was too heavy for me to do that. I had to do a Harry Houdini by disconnecting the hitch from the receiver on my truck and drive out from under the hitch. Took about 30 minutes to drop off.

Paul W. 
Rating:
3.0

Customer did not leave a comment.

Deidre W. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
3.0

Customer did not leave a comment.

Ira R. 
Rating:
5.0

Customer did not leave a comment.

tony C. 
Rating:
5.0

Customer did not leave a comment.

Roger G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

rob T. 
Rating:
5.0

Jill was very helpful.

Larry L. 
Rating:
3.0

Customer did not leave a comment.

Sandra H. 
Rating:
5.0

Jill was just darling. She made everything super easy to understand and was pleasant, professional and delightful. I would recommend this location and absolutely use it again.

Meredith K. 
Rating:
5.0

Very professional and well-managed location. Customer service was excellent including utmost courtesy and accommodation. Would certainly recommend to others and utilize their services in the future.

Ahmad E. 
Rating:
5.0

Customer did not leave a comment.

connie E. 
Rating:
4.0

Customer did not leave a comment.

Natalie M. 
Rating:
4.0

Very helpful and courteous people.

Bradley S. 
Rating:
5.0

Jill was very friendly, professional, and a pleasure to interact with.

Alexander M. 
Rating:
5.0

Sales person was very nice and helpful

Ellis P. 
Rating:
5.0

Good service.

Rory W. 
Rating:
5.0

Customer did not leave a comment.

Gaylin F. 
Rating:
4.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Very happy with customer service.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

Madge H. 
Rating:
5.0

Customer did not leave a comment.

Kourtney B. 
Rating:
4.0

Excellent customer service representative.

Marc P. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Frank F. 
Rating:
5.0

Super friendly folks that went the extra mile when I was having a problem opening the lock in order to obtain the key. Quality customer service at its finest! Will definitely recommend to family and friends!

Scott A. 
Rating:
3.0

Drop off was a seven eleven type of store. The lady at the counter was busy with customers and didn't have time to help me. I was just told to park the trailer and that was it. I parked the trailer, unhooked it andI came back to see if there was paperwork to complete and she told me I was done. Sure enough I received a call from Uhaul a few days later asking if I wanted to extend my contract at which time I told them I had dropped off the trailer two days earlier. The lady on the phone was nice and said it would be taken care of . Recommend that personnel be trained on how to receive equipment when it is returned.

Douglas J. 
Rating:
1.0

the pickup location was the fourth location that I was sent to looking for a tow dolly, plus it is in the next state. The dolly blew outa tire 200 miles into the trip and I spent two hours waiting for a service truck. the dolly was missing rubber retainers for the safety chains and the right tail light was broken.

Glenwood P. 
Rating:
3.0

Customer did not leave a comment.

Paul I. 
Rating:
5.0

Customer did not leave a comment.

Lewell H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
4.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

No complaints. A different person rented me the trailer and a different one was there when I turned it in. Both were friendly and very polite. Thank you

MANUEL A. 
Rating:
5.0

Customer did not leave a comment.

Tammy R. 
Rating:
5.0

It seems as though paying cash at U-haul is complicated. Bravin went above and beyond to refund my "cash" deposit.

Rueben F. 
Rating:
5.0

Everything was great. Very friendly employees!

Margaret B. 
Rating:
5.0

I rented a tow dolly. I didn't make a reservation online I just went to the store to rent it. The owner was very helpful. He helped us attach the dolly to the truck and even gave his personal cell phone number in case there were any issues with the equipment

KRISTAL O. 
Rating:
5.0

Excellent customer service and excellent equipment!!! Highly recommended!!!!! 5 Stars all around!

Richard D. 
Rating:
5.0

Fix the safety chains! Thanks. This is Uhaul maintenance not the dealer.

peacock C. 
Rating:
4.0

Customer did not leave a comment.

BILL T. 
Rating:
5.0

Nothing-everything went very well.

Margaret B. 
Rating:
3.0

Customer did not leave a comment.

Tammy C. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
2.0

I originally was supposed to bring it back to Holdings Holden's would not accept it they said they didn't have the room for it I went to Chevron and they told me the same thing I told her to get rid of that damn trailer right now I'm not going anymore locations so he finally accept it it

Raymond C. 
Rating:
4.0

Customer did not leave a comment.

William Brian P. 
Rating:
3.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Keep up the good job showing customer's that you care.

Vernell M. 
Rating:
5.0

Customer did not leave a comment.

Maria V. 
Rating:
5.0

Customer did not leave a comment.

Blanca P. 
Rating:
3.0

Customer did not leave a comment.

Bonnie B. 
Rating:
5.0

Customer did not leave a comment.

Blanca P. 
Rating:
5.0

The gentleman at Covington helped resolve a situation that I have been trying to deal with since eight that morning. He was helpful accommodating and made me want to go back to U-Haul. I understand that trying to pick up on Sunday can be difficult but it was a fiasco trying to deal with them at Mandeville location. If the trucks are kept elsewhere they should send you to the location where they're actually held and maybe it might've worked a little easier.

Mary E. 
Rating:
1.0

Poorly advertised so it's hard to tell that the gas station even handles uhaul. We asked for some sort of receipt so we could have proof that we dropped it off and were told "ah, you'll be fine"

Tiffany W. 
No reviews have been submitted for this location.

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