Customer Reviews for Pedigo Storage
(U-Haul Neighborhood Dealer)

95 reviews

204 W Kilpatrick St   Cleburne, TX 76033

(817) 659-2366

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 10 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 6/25/2022 - 7/1/2022: Closed

Services at this Location:

Contact Us

(817) 659-2366

204 W Kilpatrick St
Cleburne, TX 76033

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 10 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 6/25/2022 - 7/1/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marsha J. 
Rating:
5.0

I have rented several times from this location. Trailers are always clean and good condition. Manager is always friendly and very helpful.

Kelly P. 
Rating:
5.0

Very smooth check-in and very friendly staff. Easy return (even after closing time).

Kelly P. 
Rating:
5.0

Pedigo Storage was the best ever! Easy rental and super clean.

William S. 
Rating:
5.0

Excellent customer service and smooth process.

Ronnie S. 
Rating:
4.0

Customer did not leave a comment.

STEVE S. 
Rating:
2.0

Brake lights didn't work on the trailer. The man plugged in the lights, checked blinkers and hazard lights. I ask him if the brake lights were working, he replied yes! They did not work and I drive 400 miles with no brake lights! The inside of the trailer wasn't cleaned out! Terrible experience! I WILL NOT use UHaul ever again!

Linda C. 
Rating:
5.0

Y'all were Great ☺️

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Pedigo Storage helped me tremendously with a last-minute rental. They were very courteous and went above and beyond to make sure I had what I needed.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Lori P. 
Rating:
5.0

Great service. Fast and efficient. Will use again!!!!!

RICHARD E. 
Rating:
1.0

I was charged a LOT more than what I should have been! The gas was put back in at exactly how it left. It did not leave full and was charged to refill this tank. Not right! Also charged for other things that I should have to been. Cant get anyone on the phone either! Sad!!

Zach M. 
Rating:
5.0

My only disappointment was the 19.95 truck that was visible out front was not running or operable according to Kyle Pedigo the owner of the storage facility where the UHAUL was located. It reminded me of bait and switch techniques as I ended up renting a larger truck for 29.95 for a 15 mile round trip move when the smaller truck would have sufficed. Had the truck back in less than 4 hours so overall a good transaction. Kyle runs a good operation.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

JOHNNIE P. 
Rating:
5.0

Friendly service. Quick and Easy

JASON V. 
Rating:
5.0

Everything was great

Douglas W. 
Rating:
5.0

Absolutely great

RUDY D. 
Rating:
5.0

Customer did not leave a comment.

DIANA B. 
Rating:
5.0

Customer did not leave a comment.

Jean R. 
Rating:
5.0

Customer did not leave a comment.

HILDA C. 
Rating:
5.0

Kyle always goes above and beyond

ROBERT A. 
Rating:
5.0

Customer did not leave a comment.

GLENN P. 
Rating:
5.0

Keep up the great work .

ANGELITA LONGORI S. 
Rating:
5.0

Customer did not leave a comment.

YVONNE F. 
Rating:
5.0

Very friendly and great customer service.

ISMAEL G. 
Rating:
5.0

Customer did not leave a comment.

OSCAR N. 
Rating:
5.0

Customer did not leave a comment.

Wendy R. 
Rating:
5.0

Kyle is awesome ! He is so friendly and professional. Thoroughly shows you the paperwork, inspects the vehicle and makes sure everything is in order for a safe trip !!!!! Will absolutely visit him again

LYNETTE C. 
Rating:
5.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

The truck and all equipment were easy to get to and return was equally excellent. Very friendly and exceptionally clean and easy to use. I would recommend to any and all.

GUY B. 
Rating:
5.0

Very nice clerk and met us outside

George S. 
Rating:
5.0

No improvement needed. They are personable, professional and proficient in all areas. I'd give them an A+.

HELEN P. 
Rating:
5.0

Customer did not leave a comment.

Brook C. 
Rating:
5.0

Customer did not leave a comment.

JOEL L. 
Rating:
5.0

Customer did not leave a comment.

MARIA C. 
Rating:
5.0

Customer did not leave a comment.

April T. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

U-Haul and location where pickup were both very helpful in accommodating us our move

LARRY DONALD W. 
Rating:
4.0

Customer did not leave a comment.

Carl L. 
Rating:
5.0

Quick and easy, after hrs. Drop off easy

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Klara C. 
Rating:
4.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

I have issues with this location at all. However, the website could use some work. I was trying to do the mobile/after hours pickup and it took forever and several times before my location was recognized. I answered all the questions and submitted the photos and it just spun while waiting for an agent to review. The owner of this location had to come up and help get me going which I really appreciated.

JEREMY S. 
Rating:
5.0

Very clean location, Employee/owner of Pedigo Storage was very respectful and honest.

Michael R. 
Rating:
5.0

Staff was friendly, professional and helpful.

HELEN P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
4.0

I had to go to a different place to get furniture pads.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Ernesto J. 
Rating:
3.0

Customer did not leave a comment.

BRADLEY A. 
Rating:
3.0

Customer did not leave a comment.

KENNETH T. 
Rating:
5.0

Customer did not leave a comment.

Linnea L. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

Customer did not leave a comment.

FEDERICO G. 
Rating:
5.0

Customer did not leave a comment.

Regina P. 
Rating:
5.0

Customer did not leave a comment.

Diana G. 
Rating:
5.0

The storage place couldn't be better. Uhaul itself should improve its online presence and navigation on its reservation page. Also, if you are going to put a block on an account, contact that person so they know there is an issue. At very least, have it show that issue when you rent online before you get to the location and find out that way. Would save everyone some time.

Christopher J. 
Rating:
4.0

This guy was awesome. He was able to help me with everything I needed that day.

ANDREA S. 
Rating:
5.0

Exceptional customer service….everything went perfect with my U-haul rental!!! They also have a large selection of storage units to rent on site……. a five star experience

WILLIAM ELLIOT O. 
Rating:
5.0

Customer did not leave a comment.

grant R. 
Rating:
4.0

Customer did not leave a comment.

Miranda G. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Excellent service

Scott A. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE B. 
Rating:
5.0

Great customer service! Highly recommend

Kenneth Y. 
Rating:
5.0

It was after hours, and was told to just leave the trailer there. Easy peasey.

michael T. 
Rating:
5.0

Customer did not leave a comment.

Theresa K. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Pedigo Storage was the absolute BEST uhaul experience I've had...ever. Friendly, helpful, simply perfect experience!!!!

Justin T. 
Rating:
5.0

Kyle was very helpful and very friendly.

Sam G. 
Rating:
1.0

When the site on line says they will be open till a certain time, and you call and they close early, at last minute, not good for returns. Also very upset, that I was charged a after hours fee, that we did not know about! I have used uhaual for lot of years, and never an issue, when returning at night.

VIRGINA C. 
Rating:
5.0

Absolutely excellent service!

MARY C. 
Rating:
5.0

We had an excellent experience... We were greeted professionally and made us feel at home after a few minutes. Definitely will recommend them and use them in the future

SAMUEL JR S. 
Rating:
5.0

Very friendly & polite.

Felecia J. 
Rating:
5.0

Love this place..

MORRISON F. 
Rating:
5.0

Customer did not leave a comment.

LINDA W. 
Rating:
4.0

No comment

Lester S. 
Rating:
5.0

Nothing it was perfect!

SUSAN G. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Customer did not leave a comment.

Ryan P. 
Rating:
5.0

Staff was great!

Samantha S. 
Rating:
5.0

I get most of the charges, but it seems overkill to not only charge 99¢/mile, but then have to fuel on top of the mileage. Uhaul definitely has people by the short hairs when it comes to needing to move anything.

Linda M. 
Rating:
5.0

?

MICHAEL S. 
Rating:
5.0

The car hauler was ready for me to pick up when they opened. Got great service. Took less than 20 minutes from the time I arrived, to the time I left.

Steve W. 
Rating:
5.0

Staff was very helpful and friendly

Michael M. 
Rating:
5.0

Customer did not leave a comment.

TINA T. 
Rating:
4.0

Customer did not leave a comment.

Edwin H. 
Rating:
5.0

The check in process needs some work. We had major issues checking it in. Overall though, good ratings and great people!

Carolyn W. 
Rating:
4.0

Customer did not leave a comment.

NORMA G. 
Rating:
5.0

Customer did not leave a comment.

Sheena P. 
Rating:
5.0

Kyle, and his beautiful assistant were a great team on this early Saturday pick up location. I requested a 17 ft truck but was upgraded to a 20 ft free of charge! The extra footage was sorely needed!! They were terrific people to trade with!!

Debra H. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Very efficient process!!

Richard P. 
Rating:
5.0

Customer did not leave a comment.

ANSLEY B. 
No reviews have been submitted for this location.

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