Customer Reviews for Pee Vee Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pee Vee Enterprises

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Ariel B. on

Rating:

The mobile phone pick up was horrible & wouldn't work. I had to wait until morning to pick up my uhaul at the counter. It was very disappointing, but the man at the location was great

Gloria F. on

Rating:

None, excellent experience at pick up and delivery. Wonderful people I dealt with.

Veronica S. on

Rating:

Very helpful and friendly service.

Andrew E. on

Rating:

It was a really smooth and easy process. I enjoyed that we could take photos to verify everything at pickup and drop off. Probably the best experience ive ever had using uhaul

william B. on

Rating:

Great service - very helpful.

Nina O. on

Rating:

Very friendly.

Jarred M. on

Rating:

take card over the phone

Mark D. on

Rating:

Customer did not leave a comment.

John B. on

Rating:

Customer did not leave a comment.

Keith H. on

Rating:

Customer did not leave a comment.

Kevin S. on

Rating:

Was after ours and another customer came to pick up his truck he had ordered to be picked up at 5. Truck want there and he could not reach cute service. I called band reached them for him. They were not helpful at all. Our truck was the size he needed but because it wasn't the correct truck number they did not offer to switch it out. He had to drive 35 miles to another location to get a truck. The lady on the phone was unfiendly also. Should have switched trucks in the computer.

James C. on

Rating:

Hey bills me for gas and taking it to get gas when I had proof that it was over a quarter tank. They charged me $100 for cleaning when it was not dirty. They charged me three extra days because I had locked the key in it and they couldn't open it. But when I called them to make sure everything was okay they weren't open and I left a message. They denied that I left a message. Lying lying lying person I will never ever get anything here again and I will tell everyone in town what happened

roger B. on

Rating:

I wouldn't change a thing

JASON D. on

Rating:

I’ve rented car haulers from several locations but will never go anywhere else if possible . Andy is always quick and handles business.

ED G. on

Rating:

When I have truck needs I only rent from PeeVee Enterprises. You won't find a better U-Haul location anywhere.

ED G. on

Rating:

In this area I can think of no reason to go to any other place for truck rental needs. Nice, clean vehicles. Service like no other.

Wendy O. on

Rating:

Customer did not leave a comment.

Steven H. on

Rating:

Keep the gas tank at full so the customer doesn't have to make a complex calculation at the pump in order to return the vehicle with the correct amount of gas.

kevin S. on

Rating:

Customer did not leave a comment.

Ben F. on

Rating:

Nothing. The rental agent was fast, extremely nice . Great customer service. Keep up the great work.

RUTH M. on

Rating:

Customer did not leave a comment.

Kimberly S. on

Rating:

Customer did not leave a comment.

Josh S. on

Rating:

Fast and excellent service.

Stacy H. on

Rating:

Customer did not leave a comment.

Christian H. on

Rating:

Spent an hour trying to pick up trick. Phone app would not work. Was on hold for over an hour all together trying to talk to someone. Finally got a hold of someone at Gresham location. Was told that there was an outrage. I explained that I had hired movers (through u-haul) and they were now waiting on my. The response I got was something to the effect of “you and10,000 other customers are, you’re not the only one”. After an hour, was finally able to get in truck. Tried calling again to see what the deal was and spent all in all about an hour and fifteen minutes on the phone. Called a regional office out of Eugene and as told it was my fault. This is absolutely the worst experience I have ever had with any company. This made moving, which is stressful as it is, so much more stressful then it should have been. Terrible customer service. I was offered $50 credit, but I want a full refund. I have documentiaon saved. Thanks

Matthew N. on

Rating:

Very polite, ethical, trustworthy business owner. Absolutely best experience with a Uhaul franchise!

Misti M. on

Rating:

Great customer service, friendly and informative!!

Michael D. on

Rating:

Customer did not leave a comment.

Andrew K. on

Rating:

Customer did not leave a comment.

Justin C. on

Rating:

after hours. Just dropped key off

nancy and RICK P. on

Rating:

Customer did not leave a comment.

Justin S. on

Rating:

Customer did not leave a comment.