Customer Reviews for Pembrook Self Storage
(U-Haul Neighborhood Dealer)

54 reviews

841 Pembrook Dr   Columbus, GA 31907

(706) 685-8770

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(706) 685-8770

841 Pembrook Dr
Columbus, GA 31907

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Nicholos H  |  Overall Experience 
Rating:
5.0

Everything was perfect. Couldn't have been better! Thanx Zack.

Ernestine E 
Rating:
5.0

I only work with Aron at the Airport road location. He took his time to ensure I was taken care of. The you man at this Pembroke rd location was very helpful. And very easy to deal with.

TYRONE G 
Rating:
5.0

Customer did not leave a comment.

Mercedes S 
Rating:
5.0

Customer did not leave a comment.

BRUCE H 
Rating:
4.0

Customer did not leave a comment.

Donald W 
Rating:
4.0

All was well. No complaints.

MICHELLE G 
Rating:
3.0

Customer did not leave a comment.

Joseph L 
Rating:
5.0

Everything was perfect. From ordering on line, to pick-up, equipment, courteous personnel. Great experience.

Bobby N 
Rating:
1.0

The truck had like middle black sticky stuff covered in the entire inside that got all over all my furniture it also had items left on the uhaul that we had to clean out

Precious C 
Rating:
5.0

Customer did not leave a comment.

AL T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha P 
Rating:
5.0

The gentleman that was there yesterday was very helpful and nice I will definitely be going back to them

Brittany T 
Rating:
5.0

Great Customer Service as Well!

Shawnica R 
Rating:
5.0

This is the second time I have used this facility. I have referred several individuals to this site. I feel my personal items have been safe & I have had no concerns. The facility is clean, well maintained and convenient. Thank you Pembrook Storage!!!

JAMES H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANON A 
Rating:
5.0

Great customer service...

Amanda J 
Rating:
5.0

Customer did not leave a comment.

ANNIE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTINA F  |  Overall Experience 
Rating:
4.0

You did great!!!!

Debra P 
Rating:
5.0

Very kind and considerate...very helpful with my moving out dead line.

Risha L  |  Overall Experience 
Rating:
5.0

Great service and people!

Nader I  |  Overall Experience 
Rating:
5.0

No improvement(s) needed. Zach offered great service.

DAVID G 
Rating:
5.0

Customer did not leave a comment.

Jeanette D 
Rating:
5.0

Customer did not leave a comment.

TITANIA W  |  Overall Experience 
Rating:
5.0

And 10 out of 10 would highly recommend

JAY K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H  |  Overall Experience 
Rating:
5.0

Great place 5 stars

JAMES M  |  Overall Experience 
Rating:
5.0

I had a very good experience with this storage unit. It was close to the and I will use it again if needed to. The staff was amazing so understanding and patience was a plus. Thank you for everything Nedra

NEDRA K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES C 
Rating:
5.0

Great Experience, Excellent Service

LONNIE G 
Rating:
1.0

If there are issues with the truck make customer aware or take truck out of service. Be available for assistance during pick up if issues arise.

Cody T 
Rating:
5.0

Great place for big trucks.

BENJAMIN S  |  Overall Experience 
Rating:
5.0

The representative was very polite and understanding.

JENNA M 
Rating:
4.0

Customer did not leave a comment.

Henry E 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Nothing everything was A1 service.

Eureka S 
Rating:
5.0

Employee provided awesome customer service. Fast and easy. Non issues at all. Would highly recommend this location.

Jewyin W 
Rating:
5.0

Customer did not leave a comment.

Wynne L 
Rating:
4.0

He person who assisted me was professional and efficient. Great service!

Michelle G 
Rating:
5.0

Customer did not leave a comment.

Maricarmen O 
Rating:
5.0

Customer did not leave a comment.

Andre B 
Rating:
5.0

Customer did not leave a comment.

latasha b 
Rating:
5.0

Customer did not leave a comment.

Emmitt S 
Rating:
5.0

Customer did not leave a comment.

Lexis G 
Rating:
4.0

Please ensure that proper paper work is on hand. The uhaul that I received was not clean.

Naomi S 
Rating:
4.0

Customer did not leave a comment.

Clint J 
Rating:
5.0

Customer did not leave a comment.

Demetrius H 
Rating:
3.0

Customer did not leave a comment.

DELPHINE C 
Rating:
1.0

Customer did not leave a comment.

Jamilla H 
Rating:
5.0

Excellent service !!!

Gregoria C 
Rating:
5.0

Customer did not leave a comment.

EUGENE S 
Rating:
5.0

Customer did not leave a comment.

hugh w 
No reviews have been submitted for this location.
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