Everything was perfect. From ordering on line, to pick-up, equipment, courteous personnel. Great experience.
Bobby Nash
Customer Reviews for Pembrook Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck had like middle black sticky stuff covered in the entire inside that got all over all my furniture it also had items left on the uhaul that we had to clean out
Precious CollierThe gentleman that was there yesterday was very helpful and nice I will definitely be going back to them
Brittany ThomasGreat Customer Service as Well!
Shawnica RobertsonThis is the second time I have used this facility. I have referred several individuals to this site. I feel my personal items have been safe & I have had no concerns. The facility is clean, well maintained and convenient. Thank you Pembrook Storage!!!
JAMES HAWKINS | Overall ExperienceGreat customer service...
Amanda JamesYou did great!!!!
Debra PooleVery kind and considerate...very helpful with my moving out dead line.
Risha Lyman | Overall ExperienceGreat service and people!
Nader Ibrahim | Overall ExperienceNo improvement(s) needed. Zach offered great service.
DAVID GRAHAMAnd 10 out of 10 would highly recommend
JAY KING | Overall ExperienceGreat place 5 stars
JAMES MORWAY | Overall ExperienceI had a very good experience with this storage unit. It was close to the and I will use it again if needed to. The staff was amazing so understanding and patience was a plus. Thank you for everything Nedra
NEDRA KING | Overall ExperienceGreat Experience, Excellent Service
LONNIE GRAYIf there are issues with the truck make customer aware or take truck out of service. Be available for assistance during pick up if issues arise.
Cody TurnerGreat place for big trucks.
BENJAMIN SAWYER | Overall ExperienceThe representative was very polite and understanding.
JENNA MCBRIDENothing everything was A1 service.
Eureka SavageEmployee provided awesome customer service. Fast and easy. Non issues at all. Would highly recommend this location.
Jewyin WileyHe person who assisted me was professional and efficient. Great service!
Michelle GiglioPlease ensure that proper paper work is on hand. The uhaul that I received was not clean.
Naomi StarrExcellent service !!!
Gregoria Colon