Customer Reviews for Pequa Automotive
(U-Haul Neighborhood Dealer)

870 reviews

642 Broadway   Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

(516) 221-2622

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/1/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(516) 221-2622

642 Broadway
Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/1/2022 - 7/4/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

Grace K. 
Rating:
5.0

Only Tom. Been renting from him for years. The absolute best!

Mark B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M D. 
Rating:
5.0

Tom is the best!

Mark B. 
Rating:
5.0

Customer did not leave a comment.

ERIK R. 
Rating:
5.0

Nice guy. Very helpful

Fernando B. 
Rating:
5.0

Customer did not leave a comment.

hugo G. 
Rating:
5.0

Tom, the owner, was professional, courteous and extremely helpful in finding the truck I needed at the best price. The truck was clean and ready to go. I will rent trucks from this location in the future, and will happily recommend this location to friends and family.

claudia R. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

This will be the only local location I rent from. Excellent experience!!!

Terrance H. 
Rating:
5.0

Smooth from start to finish.

joe R. 
Rating:
3.0

Customer did not leave a comment.

CARYNJ P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Antohy O. 
Rating:
5.0

The attendant was extremely polite and accommodating.

Harold F. 
Rating:
5.0

Tom was so helpful and nice. He helped me speed through my rental and got me going quickly.

Harold B. 
Rating:
5.0

The owner was very pleasant and the rental went very smooth. I would definitely recommend you rent a UHaul from this location.

STEPHEN C. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M D. 
Rating:
5.0

Customer did not leave a comment.

linda Z. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Nothing

Joseph T. 
Rating:
5.0

Very nice

isabelle J. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Nice and quick transaction. Very happy with our choice.

rob V. 
Rating:
5.0

No room for improvement Tom was a complete gentleman helped me with everything I needed excellent place to visit it was a pleasure

Brian M. 
Rating:
5.0

Nice guy runs the place. Quick and easy to get in and out.

Justin C. 
Rating:
5.0

Pequa Automotive was great. Fast and Easy.

Dustin D. 
Rating:
5.0

Very accommodating.

Fidel Z. 
Rating:
5.0

Customer did not leave a comment.

joe T. 
Rating:
4.0

Customer did not leave a comment.

Donna K. 
Rating:
5.0

5 star. Clean,great service and a all around nice guy. Wish all uhaul were this easy

larry L. 
Rating:
4.0

The entire Service was very good, the vehicle was clean and performed well. The operator of this site was very helpful thorough-out the the rental period via texting, which made the experience fairly smooth.

Max G. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Shaoxun R. 
Rating:
5.0

Courteous, great service

pierre D. 
Rating:
5.0

Tom was very helpful and went out of his way to accommodate my needs

Richard S. 
Rating:
5.0

Service was quick and easy, the truck was clean and ready to go.. Tom answered all my questions and made it a great experience. I will definitely go back to Tom.

trisa P. 
Rating:
5.0

Great customer service!!! Tom is a real nice guy!!

rob R. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

The proprietors were friendly and helpful - definitely going back there the next time I need to rent!

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

jim M. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M D. 
Rating:
5.0

pick up was smooth and quick

Henry S. 
Rating:
5.0

Tom from Pequa Auto was great, so glad I found this place. This will definitely be my new go-to spot for all my U-Haul equipment!

MATT F. 
Rating:
5.0

Customer did not leave a comment.

Mauro C. 
Rating:
5.0

More space

phil Z. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
1.0

No room to pull straight into lot to drop off trailer. I had to try to swing trailer to be able to try to back it in off of main road, and I hit a parked car that was parked illegally due to lack of room and I caught the front bumper of a armed car with the wheel well of trailer.. Caused damage to parked car and yet after taking additional insurance out; Uhaul tells me I'm not covered. Unacceptable!!!!!!!!!!!!!!!!!

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Sam L. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M D. 
Rating:
5.0

Overal I'm disappointed. This is the 2nd time I booked a pickup and at the last minute they changed the location. Fortunately I was pleased with the Massapequa location which is a franchise. It seems like the employees at corporate locations don't care about customer service

Kenneth M. 
Rating:
4.0

Customer did not leave a comment.

charles F. 
Rating:
5.0

Very friendly service. Made the entire process very easy. I would recommend to a friend for certain.

GEORGE R. 
Rating:
4.0

Mileage was wrong. Gas difference was unjustified. I was charged $20 more than I should. Feedback link provided not a available.

FNU A. 
Rating:
4.0

Customer did not leave a comment.

THOMAS M D. 
Rating:
4.0

Make online pickup easier....

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Gaspare M. 
Rating:
5.0

Great Experience, no wait at all, A+++

SALVATOREMICHAEL D. 
Rating:
5.0

Tom is very accommodating and easy to work with. I live in the area and will continue to use Pequa Automotive for my future rentals.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
2.0

Van was filthy and the smell of cigarette smoke was overwhelming. Prequa Automotive is a broken down filthy garage

CLIFFORDI W. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

GERARD P. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle M. 
Rating:
5.0

Customer did not leave a comment.

DAVIDJOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

KAYLAROSE M. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
5.0

Customer did not leave a comment.

MEAGHANMARY H. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Don't change anything. Didn't catch the guys name but everything was smooth and easy. You guys got a great process going on.

James G. 
Rating:
5.0

Was an excellent experience with top service

GURSEL T. 
Rating:
5.0

Tom was THE BEST! The process was quick, easy and friendly.

JOHNBERNARD R. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

I was going to U-Haul Neighborhood Dealer 111 Sunrise hgwy Amityville NY 11701 there service and business dealings we're horrible. I'm so glad I found this new dealer and massapequa on Broadway from service they were ready to go and waiting for me at 8 shop had my truck wand up and ready to go we could quickly review the track to make sure there was no damage and I was on my way it was a short rental I only had the track for about an hour but the service was great and I will be back there and as you can see I'm a frequent user.

THOMASW III R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
3.0

Customer did not leave a comment.

WALTER M. 
Rating:
5.0

Customer did not leave a comment.

NANCY D. 
Rating:
5.0

Customer did not leave a comment.

THOMASJ R. 
Rating:
5.0

Tom is always very helpful and goes out of his way to help you with anything that you want. Everyone should be as courteous and professional. I tell everyone I know who needs a truck or trailer to go see Tom.

TIMOTHY G. 
Rating:
5.0

Tom does a great job. Always great to deal with. Follows through on what he says.

TIMOTHYM G. 
Rating:
4.0

Customer did not leave a comment.

ROBERTD G. 
Rating:
5.0

Thanks Tom Lipera for the excellent service!

JORGEDANA T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Customer did not leave a comment.

JEREMYEDWARD JOS P. 
Rating:
4.0

Everything was great.

Brer M. 
Rating:
5.0

Customer did not leave a comment.

DANIELJOHN L. 
Rating:
5.0

Excellent service, easy in easy out. The crew there was extremely helpful.

Thomas M. 
Rating:
5.0

Good service. Reasonable price.

KENNETHCHARLES C. 
Rating:
5.0

The staff at Pequa automotive were top shelf. I was in and out in no time at all. Tom and his team couldn't have been any easier to deal with. I arrived early for my appointment, just as he was opening for the day, but he still took time to help me right away. Plenty of parking and the facility was clean.

Thomas M. 
Rating:
5.0

WORK ON YOUR NEIGHBORING LOCATIONS AFTER DECADES OF UHAUL PATRONAGE PEQUA REPAIR LOCATION IS BY FAR BEST LOCATION I HAVE RENTED FROM WITH NO CLOSE SECOND AND HE ALSO RUNNING A REPAIR SHOP YOUR OTHER LOCATION NEAR BY ARE EXCLUSIVELY UHAUL THEY ARE CLEARLY OVER WHELMED NOT AS POLITE OR PROFESSIONAL PROBABLY DUE TO THE FACT TOM VALUES HIS OWN BUSSINESS /CUSTOMERS /AND REPUTATION OTHER LOCATIONS FEEL LIKE ITS JUST AJOB THEY DONT LIKE AND NOT AT ALL THINKING ABOT REPEAT CUSTOMERS OR GROWING THE BUSINESS AND IT SHOWS TOM GOES THE EXTRA MILE. PAY ATTENTION TO THESE COMENTS THEY ARE A FACT NOT AND OPINION

KYLE S. 
Rating:
5.0

You can't beat this place when it comes to renting a uhaul and dealing with a great guy. Tom is a stand up guy and very friendly and helpful. If you ever need a uhaul there's only one place to go and it's here!

RYANT G. 
Rating:
5.0

Customer did not leave a comment.

ALLAN B. 
Rating:
4.0

Customer did not leave a comment.

Laura L. 
Rating:
5.0

Owner of pequa automotive was great. Cant wait to use it again.

DANIELS D. 
Rating:
4.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
No reviews have been submitted for this location.

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