Customer Reviews for Pequa Automotive
(U-Haul Neighborhood Dealer)

787 reviews

642 Broadway   Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

(516) 221-2622

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(516) 221-2622

642 Broadway
Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tom does a great job. Always great to deal with. Follows through on what he says.

TIMOTHYM G. 
Rating:
4.0

Customer did not leave a comment.

ROBERTD G. 
Rating:
5.0

Thanks Tom Lipera for the excellent service!

JORGEDANA T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Customer did not leave a comment.

JEREMYEDWARD JOS P. 
Rating:
4.0

Everything was great.

Brer M. 
Rating:
5.0

Customer did not leave a comment.

DANIELJOHN L. 
Rating:
5.0

Excellent service, easy in easy out. The crew there was extremely helpful.

Thomas M. 
Rating:
5.0

Good service. Reasonable price.

KENNETHCHARLES C. 
Rating:
5.0

The staff at Pequa automotive were top shelf. I was in and out in no time at all. Tom and his team couldn't have been any easier to deal with. I arrived early for my appointment, just as he was opening for the day, but he still took time to help me right away. Plenty of parking and the facility was clean.

Thomas M. 
Rating:
5.0

WORK ON YOUR NEIGHBORING LOCATIONS AFTER DECADES OF UHAUL PATRONAGE PEQUA REPAIR LOCATION IS BY FAR BEST LOCATION I HAVE RENTED FROM WITH NO CLOSE SECOND AND HE ALSO RUNNING A REPAIR SHOP YOUR OTHER LOCATION NEAR BY ARE EXCLUSIVELY UHAUL THEY ARE CLEARLY OVER WHELMED NOT AS POLITE OR PROFESSIONAL PROBABLY DUE TO THE FACT TOM VALUES HIS OWN BUSSINESS /CUSTOMERS /AND REPUTATION OTHER LOCATIONS FEEL LIKE ITS JUST AJOB THEY DONT LIKE AND NOT AT ALL THINKING ABOT REPEAT CUSTOMERS OR GROWING THE BUSINESS AND IT SHOWS TOM GOES THE EXTRA MILE. PAY ATTENTION TO THESE COMENTS THEY ARE A FACT NOT AND OPINION

KYLE S. 
Rating:
5.0

You can't beat this place when it comes to renting a uhaul and dealing with a great guy. Tom is a stand up guy and very friendly and helpful. If you ever need a uhaul there's only one place to go and it's here!

RYANT G. 
Rating:
5.0

Customer did not leave a comment.

ALLAN B. 
Rating:
4.0

Customer did not leave a comment.

Laura L. 
Rating:
5.0

Owner of pequa automotive was great. Cant wait to use it again.

DANIELS D. 
Rating:
4.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Tom and his crew at Pequa Automotive made this as easy as getting a cup of coffee. U-Haul should be proud to have someone like Tom and his team representing them.

Thomas M. 
Rating:
5.0

The location is excellent and the owner was very helpful and efficient. A pleasure to deal with.

RICHARDJ D. 
Rating:
4.0

Customer did not leave a comment.

VICTORJ R. 
Rating:
4.0

Easy to find, prices was simple and quick. Professional and friendly service.

JENNIFERJO S. 
Rating:
5.0

Location is amazing. Tom is the absolute best. The wheel fell off the trailer and I almost had a terrible accident. So know my experience was not food!

MARKIRA B. 
Rating:
5.0

Customer did not leave a comment.

VITTORIO I. 
Rating:
5.0

Tom has been the only pleasant experience to deal with at uhaul.

RYANE P. 
Rating:
5.0

Customer did not leave a comment.

Patricia N. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
1.0

Customer did not leave a comment.

SANTO F. 
Rating:
5.0

Once again Tom came through for me when I was in a pinch. He makes you feel like you're his only customer. Custome service is certainly a priority to him.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Customer did not leave a comment.

HARVINDER R. 
Rating:
5.0

Tom was a very nice guy,professional, helped me hook up and explained everything will be my U-haul go to from now on.

FRANCISCOJAVIER O. 
Rating:
5.0

Very friendly staff. Performed proper setup.

Christopher T. 
Rating:
5.0

The person at the facility was very friendly, the process was fast and efficient, and I even watched him park a 16 foot truck and it was a great sight to see!

CHRISTOPHERJENS M. 
Rating:
3.0

Everything was good except vehicle had a strong livestock smell in cargo area. Truck was clean and ran great but smell was enough to make van feel like it was not clean. Other than that a very good experience.

William W. 
Rating:
5.0

Customer did not leave a comment.

SCOTTDOUGLAS D. 
Rating:
5.0

Tom is great to deal with

ANNMARIE M. 
Rating:
5.0

I recently needed a last minute truck, and went to Pequa Automotive to pick it up. The owner Tom and his staff couldn't have been more helpful. I was pleasantly surprised how quick and efficiently everything went. I know U-Haul is not their main business, but it certainly seemed like it. Once I arrived Tom and his team had me out the door in no time, but took the time to answer all of my questions, which weren't too many because they went over everything I needed to know. I'd recommend Pequa Automobile to anyone in need of any rental equipment, the shop was organized with all the supplies I needed.

Thomas M. 
Rating:
5.0

Very efficient and friendly front desk person. Great location

Brian E. 
Rating:
5.0

Pequa Automotive is an outstanding establishment. Tom, the manager, is very accommodating with providing exactly what I need at the rate that best fits my situation. He is truly an asset to the company as well as the main reason why I use U-Haul exclusively.

LOUISJOSEPH R. 
Rating:
5.0

And on the other end to drop off location Muhammad was very well-mannered

KEVINA M. 
Rating:
5.0

Tom was unbelievable he was in the hospital and still took care of my UHaul pick up and drop off everything worked out great I will recommend Tom to all my friends

joe G. 
Rating:
4.0

The lot is pretty packed

Luigi L. 
Rating:
5.0

Ensure vehicle is safe for travel.

Chris F. 
Rating:
5.0

Stop changing my location point pickup, if I wanted it somewhere else I would have booked it there. I've had to change the pickup point six times already. I would recommend peque auto, but not u-haul.

Edward N. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
5.0

I HAVE BEEN A CUSTOMER OF UHAUL FOR DECADES AND I FIND THIS LOCATION BY FAR THE BEST TO HANDLE ALL MY RENTAL NEEDS IN AN ALWAYS PROFESSIONAL ,KNOWLEDGEABLE ,AND DEPENDABLE MANOR THANKS “PEQUA AUTOMOTIVE” and “UHAUL “

KYLEJAMES S. 
Rating:
5.0

The gentleman who runs this location does such a great job and takes pride customer service. I wouldn't change my experience.

DANIELP S. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
5.0

pequa automotive made renting a u haul a pleasure, patient,helpful and honest . you couldn't find better people to represent your brand. The equipmet was spotless and well maintained. Best u haul on Long Island NY

JOSEPHLOUIS M. 
Rating:
5.0

The proprietor Tommy of Pequot auto repair never disappoints my vehicle is prepped clean and stage for pick up he is knowledgeable professional and by far the best location I have found for U-Haul rentals in my 40 years as a customer I will continue to use this location exclusively

kyle S. 
Rating:
5.0

Excellent service

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

I have known Tom Lipera for a long time and this was the first time, i needed to rent a U Haul truck, Tom exceed my expectations and made the transaction an absolute pleasure

GEORGEE F. 
Rating:
4.0

Customer did not leave a comment.

THOMASM D. 
Rating:
5.0

I use to rent trucks from the distributor in Farmingdale l, however, Tom from Massapequa did a tremendous job. He is a great multitasker and never once ignored me when something else came up as the previous location did. This place was great.

DANIELP S. 
Rating:
5.0

Service was top notch. No reason to go any place else. Will definitely use them again and reccomend them to friends and family.

JAMESPATRICK B. 
Rating:
5.0

Tom was awesome! Excellent communication, was very prompt and a down right good guy!! Highly recommend!!! 👍

Demetrios M. 
Rating:
5.0

Tom was great and very helpful with everything.

BENJAMINYOEL Y. 
Rating:
5.0

The man at the place was so nice!!! Above and beyond. He deserves a shout-out from U-Haul 😎 Because of him I will definitely be using U-Haul again!

ROBERTSCOTT S. 
Rating:
5.0

Customer did not leave a comment.

CAROLANN P. 
Rating:
5.0

NY to Florida one way rentals are hard to reserve due to lack of equipment. The shortage of trucks I understand.... supply and demand.... But your dealer was great, and the 10 ft. Cargo van was great on the road to drive for even “ non truckers “!

SARAH D. 
Rating:
1.0

Terrible experience overcharged me had to fight for a refund.

Mark M. 
Rating:
5.0

A wonderful experience from a kind man, keen on assisting his customers! Thank you for a wonderful experience!

KEVINMCCABE G. 
Rating:
5.0

Customer did not leave a comment.

Robert I. 
Rating:
5.0

Wonderful experience and very friendly staff.

JASONM L. 
Rating:
5.0

Customer did not leave a comment.

GLENN W. 
Rating:
5.0

Pequa Automotive was excellent . Tom was professional and friendly

ROCHELLEROSALIE Q. 
Rating:
4.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Super easy to work with!

STEPHENJ JR P. 
Rating:
5.0

Tom was very helpful and fast in renting out my truck to me. Highly recommend booking here

HUGOA C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHJAMES V. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIEFOREMAN L. 
Rating:
5.0

Quickest and best service on the island

ALEXANDERGABRIEL M. 
Rating:
5.0

Nothing, impeccable service and useful location for me in Massapequa. Would rent out more from here if there was consistently something larger than 15'

ALEXANDERGABRIEL M. 
Rating:
4.0

Customer did not leave a comment.

Peter R. 
Rating:
5.0

I have been using U-Haul rental trucks and trailers for over 40 years it would be great if all the locations could be as quick friendly informative and professional as your location in Massapequa on Broadway the owner Tommy is the best representative I've ever dealt with

kyle S. 
Rating:
5.0

Customer did not leave a comment.

Louis S. 
Rating:
5.0

Customer did not leave a comment.

STEVENPAUL S. 
Rating:
5.0

Super easy and super helpful!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Vincent C. 
Rating:
5.0

just does a great job over there

Stephan S. 
Rating:
5.0

Tom from Pequa Automotive is amazing! Not only did he make my experience extremely easy but in the process of moving furniture with the uhaul I rented I lost $600.00. After looking everywhere, it didn't occur to me that I may have lost it during the move. I called Tom days after. He told me that the truck has been rented out a few times and was out at the moment but he would check the truck when it came back. I got a call from him an hour later, he found my money in between the seats and called me right away. I thought it was $500.00 that I lost and Tom said “you lost $600.00.” I couldn't be more thankful for such an honest man! There are still great and honest people out there. I highly recommend Pequa Automotive.

Tanya K. 
Rating:
5.0

Tom was great and a pleasure to deal with, I would recommend him to friends or family

Edward C. 
Rating:
5.0

This is the only location I would recommend to my friends I have been using U-Haul for years far and away the most friendly professional on time and conscientious rental location knowledge of the most practical and affordable way an appropriate vehicle to accomplish my task made rental quick simple available on time Couldn't be happier will definitely be using this location again

kyle S. 
Rating:
3.0

The van needs a little maintenance. Breaks were squeaky and no wiper fluid. It also smelt.

BRENT R. 
Rating:
3.0

Need the invoice with the taxes removed

Juan R. 
Rating:
5.0

In a stressful situation thing as a move it's nice to have a kind and friendly person helping you through this process of renting the things you need to get you through it In Massapequa NY, Tom Lipera at Pequa Automotive is that person Made renting a trailer simple and easy Thank you

Robert B. 
Rating:
5.0

Awesome service! Very helpful - would definitely use again and recommend.

Michele G. 
Rating:
2.0

Online Pickup was not set up No Text link or phone call confirmation was set up the day before Had to call U-Haul to fix the reservation

Nicholas Z. 
Rating:
5.0

Very seamless and pleasant experience!

Terrence R. 
Rating:
4.0

Customer did not leave a comment.

Jacquelyn B. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

LISAD I. 
Rating:
5.0

Easiest rental I've ever had with Uhaul. Cleanest equipment too. Great location.

Kerry M. 
Rating:
5.0

Customer service was wonderful and all questions were answered

Barbara S. 
Rating:
5.0

Tom was friendly,accommodating and very helpful.

Kelly V. 
Rating:
4.0

Quick & easy! Good service and good vehicle.

Thomas M. 
Rating:
5.0

Very friendly. even hooked up trailer for me.

George G. 
No reviews have been submitted for this location.

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