Customer Reviews for Performance Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Performance Auto

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tia N. on

Rating:

Customer did not leave a comment.

Dana S. on

Rating:

Customer did not leave a comment.

Jose A. on

Rating:

Customer did not leave a comment.

James W. on

Rating:

Customer did not leave a comment.

joel D. on

Rating:

Customer did not leave a comment.

endia Y. on

Rating:

Customer did not leave a comment.

Shequita M. on

Rating:

Customer did not leave a comment.

JUDY G. on

Rating:

Customer did not leave a comment.

Ralph J. on

Rating:

Super nice person to work with. Easy to drop off.

Sherri T. on

Rating:

Customer did not leave a comment.

Charles H. on

Rating:

No improvement other than better weather

Steven Y. on

Rating:

The U-HAUL drop off, Roanoke Rapids, NC was an additional TOP NOTCH pleasure!! The representative was on POINT!! Don't hesitate to research U-HAUL.com to get the best deals!!

Stephen C. on

Rating:

Customer did not leave a comment.

Jeffrey S. on

Rating:

Customer did not leave a comment.

Ayana C. on

Rating:

Our experience was excellent! Our attendant was knowledgeable and very personable. If you need a Uhaul rental in the area, this is the place to go.

cindy C. on

Rating:

I reserved 2 weeks before my pick up date because I am someone who likes to prepare ahead. Up until the day of pickup I had no confirmation of where the pickup would be. That was a bit stressful to me because I was going 400 miles without being sure of a pickup location. Other than that everything was perfect

jonathan S. on

Rating:

Customer did not leave a comment.

Anthony B. on

Rating:

Customer did not leave a comment.

Stevee S. on

Rating:

Overall, I had a great experience. Next time, please make sure that the supplies are available upon request (i.e. dollies).

JOEL D. on

Rating:

it was great no problems.

Julia Leavelle T. on

Rating:

Customer did not leave a comment.

Mildred J. on

Rating:

Customer did not leave a comment.

Treva F. on

Rating:

Customer did not leave a comment.

Curtis J. on

Rating:

Dropped off after business hours. No issue with dropoff.

Hunter R. on

Rating:

Customer did not leave a comment.

clinton J. on

Rating:

Customer did not leave a comment.

valerie J. on

Rating:

Customer did not leave a comment.

gerald J. on

Rating:

Customer did not leave a comment.

norman B. on

Rating:

Customer did not leave a comment.

NORMAN B. on

Rating:

Customer did not leave a comment.

Brent S. on

Rating:

The trailer did not function properly when I arrived. This caused me to drive an additional hour each way to get another trailer. However, your attendant was very nice and tried his best to secure a closer trailer.

Cindy B. on

Rating:

Customer did not leave a comment.

Geoffrey D. on

Rating:

Customer did not leave a comment.

GLENN A. on

Rating:

Customer did not leave a comment.

Charles M. on

Rating:

Everything was great...Anthony was excellent!

Amy G. on

Rating:

Customer did not leave a comment.

Derrick T. on

Rating:

Customer did not leave a comment.

Bernard J. on

Rating:

Great Service

William H. on

Rating:

Customer did not leave a comment.

Kishor V. on

Rating:

Customer did not leave a comment.

JACK B. on

Rating:

It was a positive touch!

Clarke L. on

Rating:

Customer did not leave a comment.

Lawrence S. on

Rating:

My biggest issue is that that the location I originally selected to pick up the truck told me a few days ahead of time, when I called them, that they couldn't find my reservation. I called U-Haul, tried 3 times, and never could get through to speak to anybody. I got put on hokd and no one ever picked up. Finally, 2 days before my rental, U-Haul called me, but the person who called was not friendly at all.

jeff C. on

Rating:

Customer did not leave a comment.

Thomas R. on

Rating:

When I arrived at the address for returning the truck that was given both online and on my paperwork, there was an empty building there. It had a hand-lettered sign saying they'd moved to another location, so I used GPS to find that location. Although there was UHaul signage, the business was closed (at 4:30 PM on Saturday) and there was no exterior drop box or instructions. Additionally, the primary sign was for the previous occupant, making it somewhat confusing. I called the 877 number given on my paperwork THREE TIMES and explained the situation each time. The first time, the person I spoke with was completely baffled and told me he couldn't help me. The second time, I was put on hold and left there interminably. The third time, it was suggested that I would have to either come back the next day (not possible due to other obligations) or leave the key in the truck, with one door unlocked (insane liability). I was finally able to shove the key between the front doors of the establishment, so that it could fall on the floor inside. Altogether, a very frustrating experience.

ricky S. on

Rating:

Customer did not leave a comment.

on

Rating:

Customer did not leave a comment.

Donnie T. on

Rating:

Customer did not leave a comment.

odessa M. on

Rating:

Very efficient and great customer service. Would rent from here again.

SHAKEENA M. on

Rating:

Customer did not leave a comment.

Sheron W. on

Rating:

Nothing I can think of.

DERRICK M. on

Rating:

Customer did not leave a comment.

JOHN B. on

Rating:

Customer did not leave a comment.

thomas H. on

Rating:

The truck I picked up from this location was extremely dirty. The inside had trash inside and was sticky- smelled terrible. The vehicle had not been washed so I had to clean the window to see and had no fuel in it. This location had only 1 truck so I didn't have an option. Uhaul put me in a situation that I had to take substandard service and product because this location had only 1 truck. I've used uhaul for years. What a disappointment.

DESTINY S. on

Rating:

Customer did not leave a comment.

Warren C. on

Rating:

still a little too expensive

JOHN S. on

Rating:

Customer did not leave a comment.

WILLIS M. on

Rating:

Customer did not leave a comment.

COLA H. on

Rating:

Customer did not leave a comment.

SHIRLEY L. on

Rating:

Customer did not leave a comment.

sarah M. on

Rating:

Customer did not leave a comment.

Roger B. on

Rating:

They charged for a extra day when I picked up a trailer at closing when they closed the doors a little early

ZANETTA G. on

Rating:

Customer did not leave a comment.

LILLIAN C. on

Rating:

Customer did not leave a comment.

LACHERA B. on

Rating:

A+++ SERVICE !!

TONY K. on

Rating:

Customer did not leave a comment.

Belinda D. on

Rating:

The agent was very nice and helpful.

ROBERT D. on

Rating:

Great service for staff.

Herb M. on

Rating:

Better customer service.

JASON B. on

Rating:

Customer did not leave a comment.

Natalie S. on

Rating:

Very professional, courteous and helpful service.

gordon P. on

Rating:

Add a jack to the trailer was very difficult to pick up the trailer

William W. on

Rating:

No one to hook up trailer.

John B. on

Rating:

The vehicle was returned one day early on Memorial Day and there was no contact with the personnel at this location. The location was convenient and very accessible.

LORETTA B. on

Rating:

The keys were returned by my son the same day. I received a call from one of the workers asking about the keys. I told him that they were returned to the lock box around 7 pm Saturday night. He stated that he checked the box and the keys wasn't there. He was rude and was saying that my son was lying. Later that day I received a call from him telling me that he found the keys, that another customer took them that morning and thought it was for the truck she rented. He did apologize for the inconvenience.

ANDREA P. on

Rating:

Great customer service

STELLA D. on

Rating:

Customer did not leave a comment.

LAKISHA M. on

Rating:

Keep larger trucks avaliable.

ANTONIO P. on

Rating:

no complaints, easy transaction and even a key drop box for me to return the truck. thanks

Robert M. on

Rating:

Very friendly and helpful.

CLIFTON D. on

Rating:

Customer did not leave a comment.

JANCE M. on

Rating:

Customer did not leave a comment.

MARESA B. on

Rating:

Customer did not leave a comment.

jeff C. on

Rating:

Customer did not leave a comment.

GERALD L. on

Rating:

Customer did not leave a comment.

BRANDON P. on

Rating:

Customer did not leave a comment.

TERRANCE V. on

Rating:

Thanks for your help with the auto transport.

FAITH L. on

Rating:

I rent performance and it is always a pleasure doing business with him, he is very friendly and professional. Faith

MICHAEL B. on

Rating:

Staff was nice and helpful

TAMAYA D. on

Rating:

Customer did not leave a comment.

GRACIE H. on

Rating:

nice people to work with

STEVE B. on

Rating:

Customer did not leave a comment.

ANTHONY H. on

Rating:

Friendly and Helpful

tara W. on

Rating:

Great location and had the truck I needed!

john P. on

Rating:

Customer did not leave a comment.

MARK S. on

Rating:

NOTHING AT ALLL.....

DEANTE B. on

Rating:

The owner was a great guy with lots of good advice. You can tell he's been doing uhaul a long time.

DOUGLAS S. on

Rating:

Very helpful and friendly

CECIL W. on

Rating:

A++++ SERVICE

clyde P. on

Rating:

Customer did not leave a comment.