Pick up was not a good experience. Pickup was scheduled for 3pm. Finally left at 4:15pm. Store clerk couldn’t do check ins. U haul website was having problems. Was told to contact U haul customer service. After talking to 3 representatives, I was told to give store clerk back up site info, which did not seem to work. Third representative I spoke to, was not very patient, she told me she had a lot of other calls waiting! Was finally able to check out using app!!! First experience was not a good one, hope they improve!!
Jeffrey B
Jimmys Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke Rapids, NC 27870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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the dude in the store helped me hook it up. he was friendly when i got the trailer and when i brought it back. I like the uhaul rental website that listed my car and showed me what trailer i could use and make the reservation online. To do the review you requested i had to go back and get the contract # off another email. You should have the contract # , email address and my name on the request for review so i dont have to fill that in. That might get you more responses.
Thomas MTje vehicle was in good condition as far as service. I highly recommend that you keep your vehicle clean inside. It had an distinguished oder on the inside that cause me to constantly cough. Otherwise, service was professional.
jeanette dEverything was perfect!Thank you.. The OWNER was very nice and one of his HELPER he is Great! showed us how to USE the equipment DEFINITELY WILL RENT FROM THEM AGAIN!
Alice BNo heat in uhual
Dennis A