The dolly was in poor condition it needs to be inspected and parts gone through cleaned and greased it was so loud squeeking and making awful sounds the entire use. When I went to return the dolly they were closed and no answer to my calls so I went to work and ended up just dropping it at front door because had to get home out of town and they charged me another full day plus after hours 20 dollar fee. They weren't even there to answer a call or return it on time. So 50 dollar rental now they want 150 for doing nothing. Yeah right! I'll never use this place or uhaul again. When I used the uhaul in Akron, co the service was exceptional! No added fees or days or nonsense. They were how customer service should be. Not this hidden agenda to try and rob people. The economy sucks as it is and everything is already expensive. We do not need tricksters to take more money in a grimy way. 1 star rating will never refer anyone to use this company or services.
GREGORY R
Customer Reviews for Performance Porting LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was a bit disorganized, but everything was worked out in the end.
Alexander MLove there customer service both gentlemen were great keep up the good job
CECILIA D