Customer Reviews for Perrocketts
(U-Haul Neighborhood Dealer)

9 reviews

3908 Gault Ave N   Fort Payne, AL 35967
(At the corner of Gault Ave and 40th St NW)

(256) 418-4064

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 418-4064

3908 Gault Ave N
Fort Payne, AL 35967
(At the corner of Gault Ave and 40th St NW)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
1.0

No one was there to assist you with anything. Appeared to be a business that had been closed down and junk sitting around outside. Forced to contact to Uhaul and switch to 24/7 pick up in order to access rental equipment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

MARILYN M. 
Rating:
5.0

Only thing forgotten was packing pads, paid for but forgot to get them.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

STUART H. 
Rating:
5.0

Antonio did a great job. Equipment was easy to use and at a very reasonable price. Great experience.

ROBERT C. 
Rating:
3.0

Despite repeatedly telling the worker at uhaul the two closest locations where I would like to drop off the truck, later that night, long after leaving, I received a text telling me the drop off location. The location that was chosen is an additional 15 miles from the area we needed to drop off. The location was sent to me in a text, and I got directions to it, but there was no uhaul location there. After looking a bit more, I noticed there are 3 different 3908 gault ave addresses. One is S, one is north, one is directionless, and the name of the location does not bring up anything when searched for. Finally I looked up the location on the uhaul website and found a helpful bit of information in small print below the address, "at the corner of gault and 40th ave." Having that on the website seems that uhaul is aware of the difficulty in finding the location, and should include that in the address that is sent via text and/or email. The address given calls the street nw also, but there is no gault ave nw. Once I found the location, I realized I had already passed it following the directions to the address given, but it is so far off the road and so poorly marked that unless you slowed way down and turned fully to the right, there is no way it could be seen (even then you have less than a second because of surrounding trees). Because of these poor directions and lack of signage, it took additional hours to drop off and an absurd amount of gas. If this is how uhaul is operating these days, I will not be using uhaul again unless I have no other option.

BRET B. 
Rating:
4.0

Customer did not leave a comment.

GLEASON A. 
Rating:
5.0

Customer did not leave a comment.

David T. 
No reviews have been submitted for this location.

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