Customer Reviews for Perrones Farm
(U-Haul Neighborhood Dealer)

526 reviews

2447 SR 7   Cobleskill, NY 12043

(518) 234-1271

Hours

  • Mon–Sun
    8:30 am–6 pm

Services at this Location:

Contact Us

(518) 234-1271

2447 SR 7
Cobleskill, NY 12043

Services at this Location:

Hours

  • Mon–Sun
    8:30 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you for a 5 star experience!

Michele B. 
Rating:
5.0

Gentleman was very polite. He assisted me with the hook up and I was on my way. Drop off was equally as good.

William D. 
Rating:
5.0

I see no need for improvement. Joe Perrone was a great U-haul agent, very friendly and helpful. Should I need to rent again I will use the same location and recommend it to my friends and neighbors.

John G. 
Rating:
5.0

Perrones is always a pleasure to deal with. Efficient and honest.

Kathryn P. 
Rating:
1.0

Someone rented a UHAUL trailer under my name on 10/28. I got email notification of the rental happening in NY and I live in NC. I called the location and Per the employee working at the location(joe), he entered the wrong phone number when checking them in, which resulted in everything being placed under my name.

Christina C. 
Rating:
5.0

Customer did not leave a comment.

Douglas E. 
Rating:
5.0

I always like renting from there, service entertainment and always what I need they have

kristian H. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

You should not allow online reservations because when I arrived to pick up the van I had reserved it was not available. It was lucky there was a small truck available instead.

Jessica G. 
Rating:
5.0

very nice people. great sandwiches!

Andrew C. 
Rating:
5.0

Just keep it up.

Charlies S. 
Rating:
5.0

Wish the rest of the world was like the gentleman that helped me

michael P. 
Rating:
5.0

Things went as smoothly as possible.

james D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

Fenimore Asset M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
3.0

While I didn't have any difficulties with the truck, my pick up time was 10am. When I arrived (at 10 am) there was no one in the shop. Also I was overcharged 8 miles. Not a great big deal financially, but a big deal on principle.

Edward M. 
Rating:
3.0

The option to rent a van closer to my location. Drove over 24 miles one way to pick up van. Several locations near but informed no cargo vans are available even with a months notice. Vehicle with lots of previous damage to side door. Very difficult to slide door open and required maneuvering to get open. Behind side door was damage from previous user. Noted tire had a plug in tire sidewall which is illegal. Very unsafe for loaded vehicle

Marylee H. 
Rating:
5.0

Customer did not leave a comment.

Antonio A. 
Rating:
5.0

Problem with the truck not the location. Great friendly people.

Elaine L. 
Rating:
5.0

Customer did not leave a comment.

Christina K. 
Rating:
5.0

Perrones was excellent, great experience!

Todd C. 
Rating:
1.0

Uhaul scheduled me for a location they knew was closed after they assured me there would be a person there to help me.

TaylorM S. 
Rating:
5.0

The van had body damage and the sliding door would open. The sensor for the door kept appearing on the dash and warning tone was constant. Unable to fully shut side door. Van was excellent on gas.

Holly R. 
Rating:
5.0

I always have an happy experience when I get my trucks from Peroines

MICHAELPAUL T. 
Rating:
4.0

Customer did not leave a comment.

Corey Z. 
Rating:
2.0

Site had a terrible smell of garbage or fertilizer but it didn't take long to check the truck back in. The check-in went smoothly and the employee I interacted with was polite and helpful.

Kimberly H. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Get there early so you can order some subs !!

Mark T. 
Rating:
5.0

No problems at all.

Kirk P. 
Rating:
5.0

A good experience

Carol J. 
Rating:
5.0

Check-in and pickup process was complicated and not outlined very well. It put me 2 hours behind schedule. Information you have on your website for a first time uhaul renter is very piecemeal and scattered. You need a complete list of instructions and guidelines, IN ONE SPOT, for the reservation and pickup process from a-z. I had to call uhaul hotline for instructions and spent way too much time figuring out how to allow uhaul access to my location on my phone in order to start the online pickup process. If this would have been outlined beforehand it would have saved a lot of time and headache.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

THERESA R. 
Rating:
5.0

I always have a great experience with Peroines

MICHAELPAUL T. 
Rating:
5.0

Very nice people. Helped me immediately. Thank you

Rachel F. 
Rating:
3.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Floyd A. 
Rating:
5.0

Customer did not leave a comment.

Floyd A. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

My only issue I had was when I made my reservation I was able to reserve a 10ft truck. I was then called the next day and was told they were moving me to different location and giving me a 15ft truck for the same price which was nice but it cost me more in gas because it was a bigger truck that I didn't need. Would have liked a discount on the mileage.

Amanda S. 
Rating:
5.0

Customer did not leave a comment.

Courtney L. 
Rating:
4.0

Customer did not leave a comment.

Dean B. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Tom D. 
Rating:
5.0

The always do a very good job for me. Hands down they are the best

MICHAELPAUL T. 
Rating:
5.0

Very courteous, helpful and professional! I did get insurance on his advice to be on the safe side with CRAZY drivers out there and loads of construction on roads. The Grand Gorge place VERY NASTY and really I would not have felt safe in any vehicle that was there. That man needs to step up his GAME!!!

Nancy O. 
Rating:
5.0

EXCELLENT SERVICE. COULDN'T BE BETTER.

JOSEPH B. 
Rating:
5.0

Excellent service and you can get canolies and the best sandwiches in the area by far!! Very helpful and friendly service.

Stephen T. 
Rating:
5.0

Excellent

GIOVANNA P. 
Rating:
5.0

Fantastic people and fantastic service !!!

Holly K. 
Rating:
5.0

Customer did not leave a comment.

Roberts N. 
Rating:
5.0

Customer did not leave a comment.

Arian R. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Always excellent service from Joe!

WESLEYORVILLE L. 
Rating:
5.0

Customer did not leave a comment.

BENAYEBLAIR R. 
Rating:
5.0

I thought U-haul covered some of the mileage.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Sean A. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

BRENDA N. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL O. 
Rating:
5.0

Really nice guy in the store, got me sorted right away. It was -18 degrees out and the van started right up but the power steering didn't work until the van came up to temp. It was the first time I ever rented a truck that was clean and didn't smell like spilled soda and cigarettes. Great location.

MAXWELLA A. 
Rating:
5.0

Customer did not leave a comment.

JUSTINGEORGE G. 
Rating:
3.0

the online phone thing sucked

James C. 
Rating:
5.0

Customer did not leave a comment.

JOHNPHILLIP II C. 
Rating:
5.0

The Perrones are wonderful…..hard to improve on their excellent, helpful, friendly service. I'll go back just because it's them!

Chris C. 
Rating:
5.0

The owner of this establishment is amazing. I was having trouble using the online system so he was able to help me. He has a great sense of humor and I could've talked to him for hours.

JOHNA Z. 
Rating:
5.0

Extremely friendly and kind. Was the nicest U-Haul rental experience I can remember

PAULBERNARD P. 
Rating:
4.0

Customer did not leave a comment.

PATRICKCHARLES M. 
Rating:
5.0

Customer did not leave a comment.

ELIZAR B. 
Rating:
5.0

Excellent rental experience.

Andrew M. 
Rating:
5.0

Great customer service. They made me feel welcomed. The whole process was exceptional from start to finish. I highly recommend this location to anyone looking to rent a uhaul...

Helen P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYDAVID W. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

ROGER G. 
Rating:
5.0

It's always a good experience. From arriving to getting the keys to the truck. I give them 10 🌟 🌟

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMJAMES II S. 
Rating:
4.0

Customer did not leave a comment.

MORGANJ C. 
Rating:
5.0

Joe and his wife Giovanna are the best to do business with! This place is the greatest! Family owned welcoming and warming atmosphere ♥️ While you rent a Uhaul don't forget to try their AWESOME sandwiches and pick up a little something for your travels, they have it all!♥️

JULIOANTONIO F. 
Rating:
5.0

Nothing the gentleman was top notch

THOMASG C. 
Rating:
5.0

Customer did not leave a comment.

PETERA JR P. 
Rating:
5.0

I have nothing but things to Peroines farm. 👍 I give them 10 stars!

MICHAELPAUL T. 
Rating:
5.0

Location is great, the truck runs awful, bucking and shuttering under load. It was really bad and at times smelled like something burning. I was worried I was going to break down and know there isn't any other trucks to get. These are getting rented out faster than locations can get them

Christian S. 
Rating:
5.0

Customer did not leave a comment.

Cecil S. 
Rating:
4.0

Dealer was very accommodating and friendly to work with.

DANAJ R. 
Rating:
4.0

More available vehicles, limited truck and they were double booked, almost didn't get a rental.

VICTORP S. 
Rating:
5.0

5 stars. The staff was very helpful and personable. Will absolutely be doing business there again

JOHNA V. 
Rating:
5.0

Perrones is always VERY accommodating. Great to work with.

WESLEYORVILLE L. 
Rating:
5.0

Customer did not leave a comment.

SUSANCOLEEN R. 
Rating:
5.0

Customer did not leave a comment.

AW III L. 
Rating:
5.0

Customer did not leave a comment.

FF IV B. 
Rating:
5.0

Customer did not leave a comment.

AMANDAELIZABETH H. 
Rating:
5.0

Excellent service!

GIOVANNA P. 
Rating:
1.0

The mirror on the passage side had a crack in it. I noticed it when I left the premises and I figure they knew about it. But they insisted they I did it. Very disappointed they never mentioned the crack and I trust them 100 percent. Now they are changing me for the mirror. I did take out insurance so I don't have to pay for the mirror. But the point is I left the place with the crack in the mirror. Thank god I took out the insurance. I am not happy with them

ELIZABETH R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWT D. 
Rating:
5.0

Customer did not leave a comment.

GIACOMOMICHAEL B. 
Rating:
4.0

Perrone's saved us. My Uhaul experience was TERRIBLE. Made reservation on line...got confirmation. Went to site...no truck and no one to talk with,,,site deserted.. Checked my email and found email sent just 20 minuytes ago, long after we left home, saying truck reserved in Warnerville, ny now available in Amsterdam, ny......an hour drive up and another hour back......totally unacceptable as we had a moving deadline. Wound up making a buch of calls where everyone said I can't help you, call someone else...not helpful. Eventually someone determined that Perrone's on the other end of town had a larger truck available and they would call and let him know we were coming. Got there and he hadn't heard from anyone but once he understood our problem did a great job of getting us set up with a truck and off to take care of our time sensitive job. returned truck about 3 hours later and he came out grinning and explained he had JUST gotten the call to expect us. Folks, this is a heck of a way to run a business! The gentleman at Perrone's was wonderful to deal.......my overall experience with UHaul was awful and not likely to be repeated. Bottom line...how can you give someone a guaranteed reservation then not have a truck for them???

GAEL J. 
Rating:
4.0

When I reserve and confirm a certain truck at a specific location, maybe have that truck available, not 30 miles away 2 hours later.

aaron K. 
No reviews have been submitted for this location.

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