Absolutely fantastic customer service and very very nice people, if I ever move again I will definitely use them! Thanks again!!
LAURAN J
Perrones Farm
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cobleskill, NY 12043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I love this location it's the only reason I still even entertain using Uhaul. 1 the app told me my truck was ready, I go to pick up my truck at 11amas I reserved days if not a week prior, I get there the truck is not there, so I was told I would get the 50 and then I called and this person was very nice told me it would be ready at 330 and to wait for the call that the truck was back (never got the call but went to check anyway) finally at 5pm I get my truck HOURS behind scheduled. Next day, Im on my way to return the truck so I called again, the customer service people, for scheduling in Albany at Uhaul , I talked with on the day of my return were insanely rude and filled with unneeded attitude and accused me of trying to do something sneaky when I ASKED A QUESTION about one way vs in town and then accepted the answer and called back about a completely different thing. I was asking why my return was considered late and then this woman proceeded to bring up my first conversation with a completely different person, over my original issue I called About. Extremely unprofessional. I did not received my $50 reservation guarantee that I was told I would get. I'm not happy with my experience with UHaul.
Nicole DInside of the truck was dirty but it ran well.
Paul WLady was too busy making sandwiches to take a minute and help me with my reservation. The ratchet straps on the trailer were old and fairly functional. Rear axle chain was broken.
Philip BVery friendly and speedy service. Would use this location again
Bruce S