Customer Reviews for Perrones Farm
(U-Haul Neighborhood Dealer)

455 reviews

2447 SR 7   Cobleskill, NY 12043

(518) 234-1271

Location Hours

  • Mon-Sun: 8:30 am - 6 pm

Services at this Location:

Contact Us

(518) 234-1271

2447 SR 7
Cobleskill, NY 12043

Services at this Location:

Location Hours

  • Mon-Sun: 8:30 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ELIZAR B. 
Rating:
5.0

Excellent rental experience.

Andrew M. 
Rating:
5.0

Great customer service. They made me feel welcomed. The whole process was exceptional from start to finish. I highly recommend this location to anyone looking to rent a uhaul...

Helen P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYDAVID W. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

ROGER G. 
Rating:
5.0

It's always a good experience. From arriving to getting the keys to the truck. I give them 10 🌟 🌟

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMJAMES II S. 
Rating:
4.0

Customer did not leave a comment.

MORGANJ C. 
Rating:
5.0

Joe and his wife Giovanna are the best to do business with! This place is the greatest! Family owned welcoming and warming atmosphere ♥️ While you rent a Uhaul don't forget to try their AWESOME sandwiches and pick up a little something for your travels, they have it all!♥️

JULIOANTONIO F. 
Rating:
5.0

Nothing the gentleman was top notch

THOMASG C. 
Rating:
5.0

Customer did not leave a comment.

PETERA JR P. 
Rating:
5.0

I have nothing but things to Peroines farm. 👍 I give them 10 stars!

MICHAELPAUL T. 
Rating:
5.0

Location is great, the truck runs awful, bucking and shuttering under load. It was really bad and at times smelled like something burning. I was worried I was going to break down and know there isn't any other trucks to get. These are getting rented out faster than locations can get them

Christian S. 
Rating:
5.0

Customer did not leave a comment.

Cecil S. 
Rating:
4.0

Dealer was very accommodating and friendly to work with.

DANAJ R. 
Rating:
4.0

More available vehicles, limited truck and they were double booked, almost didn't get a rental.

VICTORP S. 
Rating:
5.0

5 stars. The staff was very helpful and personable. Will absolutely be doing business there again

JOHNA V. 
Rating:
5.0

Perrones is always VERY accommodating. Great to work with.

WESLEYORVILLE L. 
Rating:
5.0

Customer did not leave a comment.

SUSANCOLEEN R. 
Rating:
5.0

Customer did not leave a comment.

AW III L. 
Rating:
5.0

Customer did not leave a comment.

FF IV B. 
Rating:
5.0

Customer did not leave a comment.

AMANDAELIZABETH H. 
Rating:
5.0

Excellent service!

GIOVANNA P. 
Rating:
1.0

The mirror on the passage side had a crack in it. I noticed it when I left the premises and I figure they knew about it. But they insisted they I did it. Very disappointed they never mentioned the crack and I trust them 100 percent. Now they are changing me for the mirror. I did take out insurance so I don't have to pay for the mirror. But the point is I left the place with the crack in the mirror. Thank god I took out the insurance. I am not happy with them

ELIZABETH R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWT D. 
Rating:
5.0

Customer did not leave a comment.

GIACOMOMICHAEL B. 
Rating:
4.0

Perrone's saved us. My Uhaul experience was TERRIBLE. Made reservation on line...got confirmation. Went to site...no truck and no one to talk with,,,site deserted.. Checked my email and found email sent just 20 minuytes ago, long after we left home, saying truck reserved in Warnerville, ny now available in Amsterdam, ny......an hour drive up and another hour back......totally unacceptable as we had a moving deadline. Wound up making a buch of calls where everyone said I can't help you, call someone else...not helpful. Eventually someone determined that Perrone's on the other end of town had a larger truck available and they would call and let him know we were coming. Got there and he hadn't heard from anyone but once he understood our problem did a great job of getting us set up with a truck and off to take care of our time sensitive job. returned truck about 3 hours later and he came out grinning and explained he had JUST gotten the call to expect us. Folks, this is a heck of a way to run a business! The gentleman at Perrone's was wonderful to deal.......my overall experience with UHaul was awful and not likely to be repeated. Bottom line...how can you give someone a guaranteed reservation then not have a truck for them???

GAEL J. 
Rating:
4.0

When I reserve and confirm a certain truck at a specific location, maybe have that truck available, not 30 miles away 2 hours later.

aaron K. 
Rating:
5.0

Customer did not leave a comment.

GIOVANNA P. 
Rating:
3.0

Have all the equipment requested in the reservation. I know this is not Perrones fault, but it is Uhauls fault for not having any hand trucks available anywhere in the area

MICHAELLOUIS C. 
Rating:
5.0

Excellent customer service from this family-owned business. I had a great experience!!

NATALIE S. 
Rating:
5.0

Such nice people , they go out of there way to make sure there customers are happy , and they were on vacation.

VICTORIAJ B. 
Rating:
4.0

This was so convenient for me it was a great experience!

Thomas C. 
Rating:
5.0

The people were friendly and helpful. Great individuals to work with. Would rent again from them anytime.

CRISTA E. 
Rating:
5.0

Excellent service but for UHaul itself they need to fix the front window- we had pouring rain and the water came right in along the top of the window above the steering wheel and landed in the drivers lap!

LORALEE S. 
Rating:
5.0

Customer did not leave a comment.

Carl K. 
Rating:
5.0

Very friendly. Great place to deal with!!

BRUCEALLAN R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWT D. 
Rating:
5.0

Customer did not leave a comment.

THOMASRICHARD W. 
Rating:
1.0

Your equipment was defective as your key did not work the doors and we got locked out. Spent 2 hours in the hot sun waiting on your road side assistances to open the truck. The truck was so old the key no longer worked in the door. You never even offered some sort of compensation for our troubles for your defective equipment. We could not get the tasks competed because of your defective old equipment. Since your customer service is so bad i will need to switch to your competitors.

John S. 
Rating:
5.0

Customer did not leave a comment.

JAYSONC W. 
Rating:
1.0

Our reserved truck was not there at the rental time, and we were not informed ahead of time that it was not available. There were no other 15 foot trucks at all in the area. A 20 foot truck was offered but it was a 1 hour and 30 minute round- trip drive to pick up, and we had loaders waiting. So we settled for a 10 foot truck as the only option, but it was not adequate to fit all the contents of the storage unit we were emptying, so now we are stuck with paying another months storage fees. This was a fiasco, and communication was awful- had to wait on hold for almost 1/2 an hour just to get customer service on the phone while at pickup location

Carolyn S. 
Rating:
5.0

Customer did not leave a comment.

GINAR L. 
Rating:
5.0

I reserved a 20 foot truck. when we arrived no 20 foot truck was available. The owners stated that for the past few weeks Uhaul has been sending people to them with wrong truck orders. The owners were great, just very displeased with Uhaul. I will not use Uhaul again.

MICHAELJOHN L. 
Rating:
5.0

Customer did not leave a comment.

KEITHEDWARD R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYRYAN S. 
Rating:
5.0

Great people to do business with.

WILLIAMF D. 
Rating:
5.0

Very nice family owned company very friendly and always willing to help .best place to go to rent a uhaul.love this place very much.kimberly&william pierce

Kimberly P. 
Rating:
3.0

Customer did not leave a comment.

michelle S. 
Rating:
5.0

Mr Perrone is always friendly and accommodating very helpfull great person great service!!!

FRANKLYN L. 
Rating:
5.0

Customer did not leave a comment.

Vincent W. 
Rating:
5.0

Customer did not leave a comment.

JOSHUAA R. 
Rating:
5.0

Customer did not leave a comment.

Dolores B. 
Rating:
5.0

Always pleased

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

KAYLAM C. 
Rating:
5.0

Joe and Joanna were friendly and went above and beyond in helping me with my truck rental. Great people.I highly recommend Perrones!

JEREMYM H. 
Rating:
5.0

The serves we great and everyone i spoke with were very pleasant and helpful. i Highly recommend Perrones Farm location.

JOSEPHM S. 
Rating:
5.0

Nothing to improve. Excellent business and very friendly staff.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

KENNETHWILLIAM R. 
Rating:
5.0

I have rented many U-Hauls in many cities, and this was by far the best experience. The couple at Perrones Farm are friendly and down to earth. If you can, come hungry too - the Italian deli has some of the best food around. Glad to have found this place as I will be returning for some subs regardless if I need a truck or not!

Louis A. 
Rating:
3.0

I rented a van in the middle of winter in Cobleskill. It had summer tires on it and could not get around in the snow conditions in the local area. For my safety and the safety of my passenger, I had to return it early because the vehicle really needed SNOW TIRES and we could not use it under the local weather conditions.

MATTHEW R. 
Rating:
5.0

Customer did not leave a comment.

COURTENEYPAIGE P. 
Rating:
5.0

Customer did not leave a comment.

oliver A. 
Rating:
3.0

Tell the correct $ amount for each mile, was told 79 cents and it ended up being 99 cents after I returned and was very disappointed with a much higher bill.

MATTHEWPAUL V. 
Rating:
3.0

Customer did not leave a comment.

christina T. 
Rating:
5.0

Convenient location and nice staff. They also have a little farmers stand there as well as deli. The food is priced fair and great quality. Highly recommended

CHRISTIAN S. 
Rating:
5.0

You can't improve on perfection.

PATRICK D. 
Rating:
5.0

Very nice and professional - it is a farm with a shop and nice deli

Michael W. 
Rating:
5.0

Excellent service

GIUSEPPE P. 
Rating:
5.0

Customer did not leave a comment.

LAURIEMARIE V. 
Rating:
5.0

Customer did not leave a comment.

RANDALLS K. 
Rating:
1.0

On my original application and on the extension of the U-Haul both times I said NO to the safe move charge and I was billed for it anyway. WHY GIVE SOMEONE THE OPTION OF SAYING NO WHEN YOUR U-HAUL COMPANY CAN TURN AROUND AND CHANGE IT WHENEVER THEY WANT AND FORCE SOMEONE TO HAVE TO TAKE IT

HEIDIMARIE B. 
Rating:
5.0

Very friendly representative at this store

THOMASEDWARD II C. 
Rating:
5.0

Customer did not leave a comment.

RICHARDE JR N. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
5.0

Customer did not leave a comment.

SEANCHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
4.0

Customer did not leave a comment.

ROBINA D. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
5.0

Customer service is the best

GIUSEPPE P. 
Rating:
3.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPAUL T. 
Rating:
1.0

Van was filthy dIrty and actually had animal feces from like a farm rubbed all over rear floor mat in back of van. Stunk so bad and perrone's didn't even care. She just said people are pigs. The vehicle sat there all day before I picked it up and they never cleaned it. Nasty. So much for being sanitized.

W JR V. 
Rating:
5.0

Customer did not leave a comment.

Maan W. 
Rating:
5.0

Excellent

giuseppe P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHA B. 
Rating:
5.0

Customer did not leave a comment.

Tiffany C. 
Rating:
5.0

Provide strapping belts

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

DAVIDV K. 
Rating:
5.0

Excellent service!

Kim E. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Always good service. That i do appreciate

MICHAELPAUL T. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

My experience with these lovely people was excellent. And I will be renting from this location from here on out.

Aida P. 
Rating:
5.0

Peroines are the best. They got me out of a bind. When I needed them the most. I rate them 20 ??

MICHAELPAUL T. 
Rating:
2.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Great service and field mechanic had a great nice attitude and was great to deal with.

Chris M. 
Rating:
5.0

Always happy with the service ??

MICHAELPAUL T. 
Rating:
5.0

The owners went out of their way to help us! Very good customer service and awesome personality

David L. 
No reviews have been submitted for this location.

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