Customer Reviews for Perryville Auto Repair
(U-Haul Neighborhood Dealer)

106 reviews

3982 Hwy 412 E   Parsons, TN 38363
(Next to Pine Tree Inn)

(731) 847-6771

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(731) 847-6771

3982 Hwy 412 E
Parsons, TN 38363
(Next to Pine Tree Inn)

Services at this Location:

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I was given teh wrong trailer. If I had problems along the way, I would have had problems.

DAVIDPAUL M. 
Rating:
5.0

Great people to deal with always courteous and very helpful.

George D. 
Rating:
5.0

Everything was clean, easy to drive. Everyone was very professional and helpful.

Tony D. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL T. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
4.0

Customer did not leave a comment.

Robby H. 
Rating:
5.0

Nice and easy! Couldn't ask for it to be any better!~

Dorothy M. 
Rating:
5.0

Customer did not leave a comment.

Eugene C. 
Rating:
4.0

Customer did not leave a comment.

Larry R. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

ronald S. 
Rating:
1.0

Waited 45 minutes for them to figure out how to turn on computer. No precautions seemed to have been taken to prevent COVID spread. Had we know how this experience would be, we would have picked up in Huntsville instead.

Whtiney S. 
Rating:
5.0

Great experience knowledgeable staff

JOHN M. 
Rating:
5.0

Super easy process to rent the U-Haul. The owner was super nice and very helpful. The return process was even easier. I would totally use them again if needed.

Kellie M. 
Rating:
4.0

Customer did not leave a comment.

Jeiiie P. 
Rating:
5.0

I was unable to tow my vehicle and actually damaged the transmission trying to load it. It would have been nice to know that this dolly wouldn't work on a Volvo C70, before I wasted my money and cost me more for towing and repairs caused by your dolly. Not sure I'll be using U-Haul in the future.

Joseph M. 
Rating:
5.0

Nothing!!! The guys at this location were great!!!

connie M. 
Rating:
1.0

Took an hour for them to locate our reservation. They kept losing internet connection. We were absolutely horrified when a service station worker just got into our vehicle and moved it beside the highway. They did not ask us to move it, they just got in it and moved it. We thought someone had stolen our truck.We recommend removing your rentals from this establishment. Very unprofessional. If we had not wasted so much time driving to get there we would have left without the dolly we reserved.

daniel S. 
Rating:
4.0

This is a auto repair center , so it was dirty for obvious reasons. They are there for that first.

Jeanette L. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

We were welcomed to drop off our trailer at the dealership in Parsons TN . They treated us very well and respectfully. I would highly recommend this dealer to anyone needing a reliable and friendly experience with UHaul. A+++++

Dennis S. 
Rating:
2.0

Customer did not leave a comment.

stephanie F. 
Rating:
3.0

They were closed

Tia N. 
Rating:
5.0

Everything went very well.

Tom S. 
Rating:
5.0

Nothing needs improving. It was a good experience.

Tom S. 
Rating:
4.0

Small place but was very helpful and the owner was very nice.

Monica H. 
Rating:
5.0

I will be doing you haul all the time

kirk G. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Very helpful and friendly

George D. 
Rating:
5.0

Very helpful and polite. Thank you

George D. 
Rating:
4.0

Customer did not leave a comment.

Kimberlee N. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL T. 
Rating:
5.0

Customer did not leave a comment.

Rijeka J. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Rhonda F. 
Rating:
3.0

Customer did not leave a comment.

Charity C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly E. 
Rating:
5.0

Customer did not leave a comment.

Marshall T. 
Rating:
3.0

Paid for a Dolly and was not provided one.

Elizabeth W. 
Rating:
3.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

Customer did not leave a comment.

VICKI D. 
Rating:
3.0

there is no choice because of its location

anna G. 
Rating:
5.0

Convenient drop off. Very helpful!

cindi D. 
Rating:
5.0

Customer did not leave a comment.

Victoria H. 
Rating:
5.0

Fast Friendly Service AAA+++

CLAYTON S. 
Rating:
4.0

Hate to complain because was 100 % Happy with how uhaul took care of me. The guy & his son at this location were fantastic! Got a email with my invoice which was $35.22. No problem with that until I checked my credit card which was charged $58.51. What's up with that?

Joann B. 
Rating:
5.0

Customer did not leave a comment.

Harvey O. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
2.0

Price to high

MICHAEL N. 
Rating:
5.0

Thank you for being so helpful! !

wanda W. 
Rating:
2.0

Check in was not friendly nor efficient and we learned at return that there were errors in checkin. However, the location was excellent for where I wanted to pick up.

James M. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Everything was smooth not any issues at all

Julia M. 
Rating:
5.0

Dropped it off, checked me off. Fast and easy, great place and great people.

RJ D. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

greg R. 
Rating:
2.0

We got there and we were not even greeted, the personnel almost didn't look at us and almost didn't talk... The place itself was not clean and neat.

Daniel S. 
Rating:
3.0

Truck needed a oil change.. Had other people's trash left inside it... We asked for a local rate same place return... Was quoted $39.95 on a truck much larger than we wanted or needed... Explained we didn't need blankets.. Dolly ...or any insurance... Just the cheapest rate we could get... Paid a $100.00 down..and was told to put truck on half tank gas upon return and that we paid for 30 miles and every mile after was $.99 cents... We agreed... Upon returning truck we were a four hours late... That fee was waived... But upon paying and key return we were told that we owed an additional $22.74..no contract was given... A day later I got an email showing that I had been charged a $14.00 safe movers fee... And missing or damage fee of $50.00 ...not sure what those are... But I DID not agree to anything extra... So what are these fees. Thank you.

Brinda B. 
Rating:
4.0

Customer did not leave a comment.

Marsha G. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Friendly service

JOHN M. 
Rating:
5.0

Great customer service

John M. 
Rating:
3.0

Customer did not leave a comment.

Allen B. 
Rating:
3.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

James was very helpful in giving me the extra day I needed to get my goods delivered.

jeff F. 
Rating:
3.0

Customer did not leave a comment.

linda B. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
3.0

It was an auto repair shop so I did not expect it to a spotless facility.

TOMMY J. 
Rating:
3.0

Uhaul on Airways Jackson Tn didn't have 6x12 enclosed trailer they said wasn't one within 85 miles of Jackson without checking, Uhaul in Parson's had 4 and I drove up and rented one if I had not checked myself I would not have rented one Uhaul on Airways was not helpful at all I'll never go back there.

ronnie W. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
3.0

It's a auto repair facility in the middle of the Tennessee countryside!!

Thomas K. 
Rating:
4.0

Customer did not leave a comment.

james h M. 
Rating:
5.0

These guys were so helpful. Thank God for them.

PAMELA E. 
Rating:
3.0

Good owner and helpful with return.

Mark G W. 
Rating:
3.0

Customer did not leave a comment.

larry L. 
Rating:
5.0

These people were great. They assisted with my older connection to make the lights work on a trailer hookup, and we're very helpful in all aspects, from rental to return. Friendly and personable. Thank you to the team there!

ryan C. 
Rating:
5.0

Customer did not leave a comment.

BRONSON S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie L. 
Rating:
5.0

Nothing, they were extremely polite answered every question. They helped me how to work my trailer, hooked it up. They also were clean, and they even replaced my fuse for free. I would so recommend this place in Parsons again!!!

eric M. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
1.0

We were suppose to pick up a truck from Jackson, TN like we had agreed but got called at the last second that no truck was available. We were then sent 70 miles out of the way to go pick up at parsons, TN. I am very frustrated being that after we dealt with this catastrophe we see an ad on the u haul site say, " you will get the truck,price, and location we agree upon or we will give you $50." I am very unhappy with the service u haul has provided.

MARY A. 
Rating:
3.0

Customer did not leave a comment.

ZECH T. 
Rating:
5.0

The location was a place where lots of maintenace activity was taking place. The space was not a real clean space but the personnel serving me were very efficient and demonstrated excellent customer service.. I recommend that they develop a clean space for doing their U-Haul business. Obviously some folks may be offended by a place where lots of REAL maintenance work is taking place. The clean space is helpful with folks who are primarily strapped to a desk or some other kind of "clean work environment." Thanks for having these folks as part of your organization - they are real workers and excellent service personnel. They know their business and they are very courteous and helpful.

James W. 
Rating:
5.0

Customer did not leave a comment.

JOSH F. 
Rating:
3.0

The $.99 per mile price is to high

MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Everything was efficient. Very nice to be able to schedule online and have everything ready to go when we needed it.

Jeremiah A. 
Rating:
4.0

Was treated very courtesly and professionally!

mark D. 
Rating:
3.0

Customer did not leave a comment.

Keith P. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
4.0

Customer did not leave a comment.

debra G. 
Rating:
4.0

Good staff, quick service & good UHaul Transport Trailer that is maintained very well. Thanks

Mark G W. 
Rating:
3.0

Good experience. Owner of facility was great to deal with. Very friendly.

PHIL B. 
Rating:
3.0

I was a little upset having to drive 100 miles out of my way just to get a truck that i pre orderd 3 days prior.

Connie M. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
3.0

One Employee working the front desk is not enough; had to wait in line for 30 minutes before being to initiate my auto transport trailer reservation. The one employee was doing all she could to accommodate the volume there to rent equipment & was very pleasant to all customers, but one person cannot handle all the volume when there.

Mark G W. 
No reviews have been submitted for this location.

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