This U-haul dealer was outstanding. He took extremely good care of us. He made phone calls and helped us in any way he could. I highly recommend this dealer for great service and southern hospitality.
Parke S
Customer Reviews for Personal Mini Storage S Davenport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you the efficiency at pick up and drop off, fair rates and kind service.
Melisse SStaff was super friendly and helpful. Would definitely do business with these folks again.
Michael MGood
Jose dEste lugar es el mejor lugar para rentar equipo en toda Florida central. Desde la cantidad de inventario, el equipo super limpio y el servicio insuperable de sus dueños definen la palabra excelencia. Yo le daría 10 estrellas y yo he utilizado otros lugares de Uhaul, pero sin duda este es el mejor!
Marisol SGreat staff. Trailer I had booked wasn't available so was given another one. Very beat up, but worked
Tyler FAc didn’t work very good in the truck.
RACHEL BGreat attitudes by everyone in the office and they helped me get hooked up and out safe. Thank you!
Norm FEveryone there was friendly and respectful and helpful.
Ray FNot much parking for after hours trucks being returned. I had to go out the gated entrance bc a truck was blocking the exit. Had to open the gate from the entrance side and RUN back around and get in my jeep and go through the gate before it closed on me.
Amy MThe after hours system is very confusing, the system tells you that you will receive a call from the representative, but that never happened, overall I was not very impressed.
Francis RLimited parking and space for larger trucks.
Gavin GGreat job
azel fThere was a u haul truck blocking the way back to get my rental but worked around the issue - very friendly service!!
Robert HIt was easy to deliver the truck on a Sunday, although it was closed I was able to leave it there and leave the key, the next day I received the order received by email, very good location,
Fabian LThe staff at this location should be an example for UHaulers nationwide. Very Professional & Community Friendly!!!
Larry WThe young man that helped me was very courteous and helpful, despite being very busy.
Charles DThey provided a great customer service.
jose pThey are by far the best U Haul dealer I've used, and we do a fair amount of truck rentals
Tim BPickup was quick and easy, staff were friendly and helpful.
Patrick EThe staff at this location are very knowledgeable, friendly and helpful.
Jim BMy experience could not have been easier.
Manuel BExcellent, the guys there always are helpful
Zuying GVery helpful, and friendly staff.
Omar LUpon arrival to pick up the truck, we were informed that the protective blankets we had were not available. Evidently they are first come first serve, but if a renter is requesting them they should be on hand, or the website should indicate non were available. Likewise, the gas level in the truck was less than a quarter of a tank. Clearly U-Haul doesn’t do as rental cars do and mandate that the tank be filled before it is returned. Between the lack of blankets and the immediate need for me to get gas, I had to scramble to get the truck to the storage unit in time for the truck loading process. Throughout the rental process that morning, the U-Haul employee was smug and stated I could go elsewhere for my rental needs.
Marc WAt the time I returned my truck I don’t have way to take my car because the parking was full so I need to take the truck until the opens and I return the truck and have access to my car and they charge me another day even I don’t have the control to make all the return tuck blocking my car move to leve the truck there
jonatan rGreat service in & out I love it thank you 🙏🏼🙏🏼🙏🏼
jose dEverything was great. Team was friendly and helpful, easy and clear communication.
Raphael IVery friendly and helpful
Jackie fAwesome!
Kevin GGreat service
goran gTop fluids off and have a full tank of gas otherwise no other issues
Martha HNot open on Sundays. The drop box is in a hard to find location.
Susan LTrailer was dropped off after hours which was super convenient.
JOSE CNothing
Dexter KI can't say enough about the employees here. Wonderful!!! Start to finish they were courteous, friendly and helpful. I Would absolutely recommend this location for rentals and storage. Good job guys!
Patricia TPolite, quick to respond and take truck. Good directions.
Richard SProcess was easy getting the truck off his staff was nice
George TOne wait on line was horrible
Javier TLied about gas amount
CODY GGreat customer service
Mark TGreat customer service!
Alida EAll of the employees are very kind and the young lady also is very respectful. The office is very clean and nice I highly recommend it
Carmen LMuy bueno el servicio y la entrega también me pareció súper fácil y es muy rápido el proceso muy recomendado
Dauriemar JInform them it takes regular gas & location of the gas tank (it is hidden by driver's door & how to open it); you have to turn on the headlights (not automatic like cars)& where that is(I had to Google it to find it.). Where & how to operate emergency brake(It is a push button? Not on the floor?)This would be helpful & informative to those of us, who do not drive trucks. Thank you 😊!
Sheryl CGot a great deal and it was a very easy process.
Scott HEverything is great
Marcksen DThe actual vehicle drive went fine. However, upon receiving the vehicle noticed that it needed both windshield wipers as the current ones did nothing went turned on. Mentioned this to office and the only offer was towels in th erestroom to clean off the windscreen. It was covered with bug residue. When returning vehicle the evening of 23 May 26, I attached a note to the keys placed in the drop box with the following info. * TPM warning on Dash * Driver's door weather stripping was damaged resulting in a lot of wind noise, even at slower speeds * The roof seemed to make a lot of banging while driving as if it was coming apart * Parking Brake handle was not in it's normal position was way off alignment with the cutoff slot for handle * Cabin had lots of sand on the floor, cleaned this upon my return Noted during the drive Staff was Friendly and helpful. So do not fasult them with vehicle condition, just appeared it eas not checked and cleaned upon previous rental return before releasing to another customer. This happens but would rent from theis location again.
Willie STodo bien excepto una filtración de agua no sabría si es el aire acondicionado o el techo
Dixon FThe truck itself was cleaned and good, but the ramp to get in the truck was not the right ramp, it was way to short for a 26' truck maken loading heavy things in it very difficult. One of my helpers lost there footing and slipped and fell.
JORDAN Wlot is very small for drop off equipment
William SGreat friendly service the lady at the front desk made the process fast and easy 5 stars!!
Craig NGood employs
WILLIAM TGreat staff, most understanding when the system sucks, which, apparently is often. UHaul, fix your internet problems.
JOHN DI recommend 100%
Eduardo G