My pick up and drop off were changed without my approval I suggest you let the client know before doing so. Also I reserved 2 dolly’s and didn’t receive either. Why not let the client know before hand?
Michelle B
Customer Reviews for Pet Stop LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the truck at the location that the reservation was made for. If you're not going to do that at least explain why.
Fritz DAll I needed to make my move smoother was a dolly. Otherwise, I'm very satisfied.
Maurice CI was overcharged for mileage.
Quintin JThe person was nice and easy to work with.
Nicole FApprove more quality 3rd party locations and hire better customer service representatives
Raven WDo not have all the equipment needed.
Pamela tI got charged for not refilling the gas when I actually did. Ive been trying to communicate the dispute but it's taking a lot of time and energy. It's $50 but it's really the principle of the matter. It's just not fair and I don't like that.
Jessica S