It’s confusing where you should park the vehicle
ERIC G
Customer Reviews for Peterson BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
That was BAD the system did not work and it took an hour and a half and 8 calls to pick up my truck because the app and the website wouldn’t accept photos and kept kicking me out. Nice customer service but EVIL APP
Zadie LThe only thing, that was an inconvenience, was, I never received, the code to the lock….. the app, never sent the code. After I was done checking in. And got done, completing the final process.
SYED HThe online log-in was not user friendly and required many calls to sort things out.
Larry RMake clear what is needed to rent using the app. Vdl selfie, friend phone number. Make lock easier to unlick
Enrico S