Customer Reviews for Pfluger Texaco
(U-Haul Neighborhood Dealer)

317 reviews

209 W 2nd St   Taylor, TX 76574

(512) 352-2310

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2022: Closed

Services at this Location:

Contact Us

(512) 352-2310

209 W 2nd St
Taylor, TX 76574

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The cost of the trailer was to expensive. Since when does it cost $213 for a trailer? Never using Uhaul again!

Lee W. 
Rating:
5.0

Customer did not leave a comment.

Dawn D. 
Rating:
4.0

Customer did not leave a comment.

craig M. 
Rating:
5.0

I reserved the 6x12 trailer at the Pflugerville location about a month in advance. I received a call the day before stating I had to go to the Taylor location 20 miles out of my way and then return it back to this location or get charged the extra one way fee. When a reservation is made a company should up hold that reservation. How you would feel if you made a hotel reservation and the day before the hotel called and said sorry we don't have a room for you? UHaul should of went and got the trailer and had it ready at the Pflugerville location or should of gave me a price break for having to drive an extra 40 miles out of my way or let me use a truck at the price of the trailer or sometime. I would not recommend UHaul to anyone.

Spencer H. 
Rating:
5.0

Customer did not leave a comment.

Larry E. 
Rating:
5.0

U-Haul initially overbooked my reservation at another location and forced me to use a location that was further away (extra cost because of the pay-per-mile). Pfluger location was very easy to work with and owner was a super nice guy.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

It was all good overall thxs

richard Y. 
Rating:
5.0

A+ Service

CHASE H. 
Rating:
5.0

Customer did not leave a comment.

Arturo V. 
Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
5.0

Customer did not leave a comment.

Clyde D. 
Rating:
5.0

Customer did not leave a comment.

Nancy H. 
Rating:
5.0

They were all prepared and truck was ready to go.

Juan S. 
Rating:
4.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

Everything was great

Todd E. 
Rating:
3.0

Customer did not leave a comment.

joy B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

Martin P. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Awesome guy

David W. 
Rating:
4.0

Super easy. In & out quickly. 100% awesome job.

Allen J. 
Rating:
5.0

Customer did not leave a comment.

RACHEL S. 
Rating:
5.0

I would only deal with this location directly for booking online the day before had us drive to a location for a truck that they didn't have. The owner is super nice and always accommodating.

Farhan K. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
2.0

The original pick location that I scheduled pick up from my home was 2 miles they had me go to a different location 28 miles form my home. The store was a dump very dirty and disorganized. The truck was dirty as well as front windshield and side mirrors. I had to insist that they clean them.

Lori K. 
Rating:
5.0

Customer did not leave a comment.

Terry S. 
Rating:
2.0

We rented 24 blankets and did not receive 24. Attendant said he ran out and shorted us 6 and then gave no refund.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Henry W. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

ISMENIA D. 
Rating:
2.0

Customer did not leave a comment.

CYNTHIA K. 
Rating:
5.0

Customer did not leave a comment.

Leslie P. 
Rating:
1.0

I returned the truck on time but because the system was down it was reported as a late turn in and charged nearly a hundred extra dollars

Doreen T. 
Rating:
4.0

nothing

TERESA T. 
Rating:
3.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Qiuck and easy check in.

Mary M. 
Rating:
5.0

Is great uhAul have dropped off and rented a few times will continue in Taylor to thanks

LEE H. 
Rating:
5.0

Customer did not leave a comment.

marcus G. 
Rating:
5.0

This location was awesome! They don't have a huge fleet but the guys are charming and friendly and the equipment they do have is modern and clean.

John F. 
Rating:
5.0

Customer did not leave a comment.

Charles E. 
Rating:
5.0

Nothing , service was great !

James B. 
Rating:
5.0

Customer did not leave a comment.

YORDANI M. 
Rating:
5.0

Customer did not leave a comment.

Renee C. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Easy to work with clean, new equipment in the lot.

Joan S. 
Rating:
5.0

Very nice and professional

Ava R. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
3.0

At first, I wasn't sure if the staff even knew I had walked in. The interior of the building was lacking in cleanliness. Dirty papers everywhere. I don't want to just bash on the place. A positive was that once we were doing the final inspection, everything went smoothly and the man that helped us out had a pleasant demeanor.

Sarah M. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth D. 
Rating:
1.0

I had a set appt and was told due to training I would need to come earlier or the next morning. I was working so coming earlier wasn't an option, so it was rescheduled to Friday morning at 8am. This was pushing it. I got to the location, did mobile check in, walked inside to get my keys and had to wait an hour to be told no more trucks were available. I was sent to another city to pick up a truck and the place was horrible. I'm never using U-Haul again.

SHEENA S. 
Rating:
5.0

Customer did not leave a comment.

lisa J. 
Rating:
5.0

it took over an hour to check in with your online service

rudy W. 
Rating:
5.0

Customer did not leave a comment.

Annie S. 
Rating:
5.0

Perfect

John O. 
Rating:
5.0

Customer did not leave a comment.

Homer R. 
Rating:
2.0

Not much room for parking. No labeled drop box for the key. I just dropped the key in a mail slot on the front door hoping that was the correct place. Inside also looked incredibly messy.

Nathan W. 
Rating:
5.0

Can you please allow a 6 x 12 utility, no ramp, stay in Taylor?

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Kevin O. 
Rating:
3.0

Customer did not leave a comment.

Predrag M. 
Rating:
5.0

Very GOOD Experience!! Will use them again!

TODD B. 
Rating:
5.0

Great easy experience. Will do business again with Pfluger Texaco when needed.

James H. 
Rating:
4.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Robin K. 
Rating:
4.0

What about the 20.00 dollars off for sweaping out the back of the Uhaul?

Jesse D. 
Rating:
5.0

Nothing I was treated with respect.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Leland E. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

It was fast and easy. And we were treated very well with no hassle.

Mary S. 
Rating:
5.0

4th time using this location

Scott M. 
Rating:
2.0

I rented truck and dolly. Picked up truck. Got home and realized no dolly was in back of truck. Location was closed for the day. Contacted Uhaul and had to drive 20 miles to get dolly. Also was told by regional manager that I would not be charged for dolly and my receipt shows I was charged for the dolly. I also requested a discount on my rental as I had to drive 20 miles to get dolly and also had to pay an hour of time for workers that I had lined up to help move.

Marilyn A. 
Rating:
5.0

Customer did not leave a comment.

Virginia W. 
Rating:
5.0

Customer did not leave a comment.

Dan G. 
Rating:
5.0

Customer did not leave a comment.

Amalia P. 
Rating:
2.0

Customer did not leave a comment.

christine M. 
Rating:
5.0

Customer did not leave a comment.

Jasmin E. 
Rating:
5.0

All was very professional.

Thomas B. 
Rating:
4.0

Customer did not leave a comment.

william M. 
Rating:
5.0

Customer did not leave a comment.

Travis W. 
Rating:
3.0

Customer did not leave a comment.

JOE G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
4.0

Customer did not leave a comment.

shirley B. 
Rating:
5.0

Customer did not leave a comment.

ralph J. 
Rating:
2.0

Customer did not leave a comment.

Jared D. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
4.0

Customer did not leave a comment.

Lester J. 
Rating:
4.0

Customer did not leave a comment.

royce W. 
Rating:
5.0

David was very friendly, quick and efficient. We were in and out of there in a matter of minutes. He hooked up our trailer and explained how to load our vehicle onto it. Thank you David!

joann L. 
Rating:
5.0

Customer did not leave a comment.

GUADALUPE H. 
Rating:
5.0

Customer did not leave a comment.

BRAD C. 
Rating:
2.0

His office was disgusting, messy and inviting. His forst impession will not warrant an invitation to use Uhaual in the future.

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

leroy R. 
Rating:
5.0

Customer did not leave a comment.

ROGER S. 
Rating:
4.0

Customer did not leave a comment.

paul G. 
Rating:
4.0

I rented a trailer. Not a shiny & clean contemporary place with TVs in a waiting room. It's a car repair shop. Think friendly quick service and convenient location in Taylor. I always choose this location and have never been disappointed.

David H. 
Rating:
5.0

Customer did not leave a comment.

WAYNE S. 
Rating:
2.0

More training for staff, the trailer I rented the straps were cut off and the technician told me it would still fit my tires, got to get my car and off course it did not fit. Did not tow car dude to faulty straps. Waste of time and money.

David R. 
Rating:
5.0

Customer did not leave a comment.

shelly G. 
No reviews have been submitted for this location.

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