Customer Reviews for Phelan Propane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Phelan Propane

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shawndra T.
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Customer did not leave a comment.

RENE R.
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Trinidad L.
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Michael M.
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Small place but the people working there are very nice. Service was fast and efficient.

DAVID B.
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The only thing is the rollers on the back door need to be lubricated...it was very hard to operate.

Andrew S.
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Nothing to improve you guys are great thanks Andrew Shih

Casandra M.
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JEFFREY H.
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BRIAN F.
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My experience at the Phelan Propane was great. The young man there was vary helpful. The reservations part of my experience was not so good. They did not have a truck where I was directed to. I was told that there was voice mail message left for me that there wasn't a van at the location I was told to go to, but I was already on my way to that location. I was given only a one hour notice that the store I was directed to didn't have a truck. Lucky for me the Phelan Propane location was able to work something out for me.

Evelyn C.
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Stuart S.
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DAVID B.
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I have to say that there is nothing you can do to make it any better.They were fantastic,helpful,energetic and made me feel important.Thank you.

PHILIP H.
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Do something different than little rubber keepers on trailer safety chain hooks...they don't work too well

Charles W.
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Robert D.
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Good people , very helpful and friendly

Warren L.
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Great services. Easy pick up and return.

TINA W.
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Do to issues at location of pick up made drop off inconclusive.

Brian M.
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Damon C.
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Richard F.
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Doug G.
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Robert B.
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THORIN S.
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John was helpful and made me feel safe by wearing a mask and keeping a safe distance. Highly recommend!

laurie V.
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Fabian was great both on pickup and return!

Vince K.
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It was fast and courteous employees. No complaints great experience.

Ryan T.
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Uhaul needed alignment. Floorboard of cab became so hot while on freeway had to turn AC on as feet became hot. Brought issue up to UHaul via online and no response.

Javier S.
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Savannah P.
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Absolutely nothing it was perfect.

Pamela W.
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Alejandro A.
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Royce J.
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Great customer service

Martin G.
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Thomas S.
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Daniel P.
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Robert D.
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Raul G.
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These guys were very helpful, and timely, great customer service!

Michele L.
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Elizabeth T.
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Bad old tires One blew out on the freeway Sucked

Steven R.
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Mark C.
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The guys at this place were helpful, polite and Johnny on the spot. They had the trailer hooked up and unhooked before I knew it. If I rent another uhaul it will be from this place.

Alberto S.
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Customer did not leave a comment.

Aaron P.
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Nice guys

Debra S.
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These guys are awesome. They are very nice and quick to get hooked up or unhooked and on your way. Thank you for your great service!!

Douglas W.
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The gentlemen that helped us in Phelan where great! Here is the problem. I was sent from the Apple Valley to Victorville (which was our fault for not being able to make it before closing time) However, no one told us we were scheduled to go to Phelan until after we had figured it out for ourselves in Victorville. This is frustrating because we wasted 30 minutes driving to Victorville just to turn around and drive another 30 minutes to drive to Phelan. This wasted our time and theirs. I was told there were multiple attempts to call but I received no missed calls or voicemails on my phone even though I received at least two calls before I arrived in Victorville from other individuals. I was very frustrated and would appreciate some kind of explanation.

Steve K.
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Robert R.
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Kenneth D.
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They did great!

TOM S.
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Jesse G.
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Trailer was dirty and brakes did not work. However customer service was excellent

Howard H.
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Ernest H.
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Edward L.
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Dawn M.
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Dawn M.
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VICTOR B.
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excelent experience.

Teresa G.
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It was quick and easy

Dan W.
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ANDREW B.
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Top notch personnel.

John M.
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truck cab was dirty. drivers seat was worn out. no a/c

Bonnie P.
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Helpful, friendly people. Great sèrvice.

Dalynne L.
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Roman M.
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Reginald V.
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Great customer service on both hook up and return. Very quick in and out without unnecessary delay. Had the equipment needed.

James G.
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Matthew L.
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Had some concerns about getting a car tow dolly. The manager cleared everything up and we completed our move on time, and smooth. Truck ran strong and even comfortable enough to catch a little sleep in the cab. ?:'D

Michael S.
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Easy pick-up and drop off. The staff was outstanding and we will use this location in the future.

Joseph B.
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Larry C.
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I ordered a gmc but he gave me a ford poor power and poor milage

Murray B.
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Make sure your gas gauges are more accurate.

Linda M.
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Maria M.
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Danna C.
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James P.
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Tighten mirrors. They fall down while driving.

Larry C.
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Customer did not leave a comment.

Teresa P.
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Truck wasn't ready for pick up. System was down so we had to wait longer and after all salesperson had to wait out contract but didn't give me any information on how many miles or gas agreement. Also I was told that I could have returned at any location in my area but when I looked in my email it was noted it must be return at a pacific location or I will be charge extra. Overall bad experience

Shelley M.
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Moises G.
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Leon J.
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Devin C.
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Customer service is the best ive ever had at this location. They are always welcoming and very nice

Steven L.
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Andy Z.
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Christopher R.
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ASHLEY B.
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Tracy H.
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sharon P.
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Quick service

Anthony W.
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Try to get the weed smells out of the U-Haul.

Marnel B.
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Customer did not leave a comment.

Donna H.
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How can I possibly use 30 dollars in fuel for a total of 13 miles?rip off

PATRICIA O.
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Ruth M.
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Vendor is awesome and friendly. They are amazing in what they do.

Emily A.
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Joel R.
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Very friendly and clean service... awesome location and people

gerald G.
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Phelan propane is the best U-Haul in the Victor Valley they got me a truck when nobody else could.keep up the great work. I give them 5stars...... I had reservations at storage Zone in Victorville but reservations don't mean anything.I booked on line&over the phone next day i went in to verify got reciept with resrvarion To pickup 5:30 next day friday. 3:30 friday i get text sorry no trk Go to applevalley location closing 1hour...I was setting in TRAFFIC on a friday trying to get up the pass No way i could get to new location..Very pissed off now..... Called phelan propane those guys are great said big trk was booked.but they said they would call customer and see if there's any way they could get me the big truck call me back in 5 minutes that the truck was available went to Phelan propane those guys are five stars in my book don't go anywhere else in the Victor Valley great job Mo you and your guys went out of your way to help me thank you very much you have a 5-star rating

Gary L.
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JOHNSTON F.
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Don M.
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PLEASE, try to provide a E-mail response that makes sense. Also when making a reservation at one location the renter should be made aware that they may or may not be picking up the rental item/s from that same location.

annette B.
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The young man who helped us was very kind in getting our truck hooked up.

JOHNSTON F.
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thomas G.
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william D.
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They took the time to make sure the truck was prepared before I turned it in.

No reviews have been submitted for this location.

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