Customer Reviews for Piney Grove Mini Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Piney Grove Mini Mart

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Larry P. on

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Customer did not leave a comment.

Stephanie s. on

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There was still some leftover garbage in the truck. Otherwise they were super helpful. Had a rental somewhere else and they did not have a rental ready. I was able to call this place last minute and were able to help.

ELIZABETH H. on

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LEE U. on

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gretchen z. on

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There was some kind of grease in the cargo area. It wasn’t obvious but it got on most of our things and ya when we unloaded.

laura h. on

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JASON S. on

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Best Uhaul dealer in Holly Springs!

mark a. on

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originally supposed to pick up in Durham NC changed to Holly Springs and the price went from $121 to $165?

bruce m. on

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I had to ask for help attaching the trailer to my car. The company should be proactive on this task

Mark M. on

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Rick E. on

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Great service as always! Easy to get in and get out. Nice area to park trucks.

Kathy G. on

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When you order a truck at a location you should NOT get an email changing that location. The location was changed due to the original location not having pads and when we went out of our way to new location they did NOT have the quantity of pads we ordered. Rey poorly run business.

James P. on

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I reserved a trailer for pickup on Capital Blvd. in Raleigh, NC. Upon my arrival, I was notified that the trailer that I had RESERVED was not there. I was forced to drive WAY out of my way to pick up the trailer that I needed. When I asked for compensation for my ridiculous troubles, I was told there would be none. I sure hope your employees sleep well at night treating people like this. This only makes me plan to buy a trailer sooner rather than later, instead of giving your company any more of my hard earned money.

DEWAYNE K. on

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This has been the worse experience renting with Uhaul in over 18 years. I have a $44.00 additional charge that has yet to be explained by the Uhaul customers service or the drop off location. When I went pick up the Auto Transporter (AT) I was given a contract for an AT that was not at the location and had to do an equipment turn in and a new contract. When I arrived at my final destination I was told that they could not accept the AT and I had to drop off a another location. The employ could not tell me the address or phone number for the new location and just told me that it’s only 3 miles Dow the road and on the left. When I dropped off the AT I received a $44 additional charge that has yet to be explained.

Adam L. on

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Adam L. on

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Carroll R. on

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The lights didn't work properly and the proprietor worked with us to try to get those operational before we left. We appreciate the personal interest to make our rental experience positive.

Melissa D. on

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JESSICA W. on

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Sergio M. on

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MARY ANNE B. on

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Norman M. on

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First time using a U-Haul and I am very happy with the service provided by this location. They even upgraded the truck at no cost as one the requested size was not available. Trucks were and good condition and clean. Recommended!

Charles S. on

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The lady at this location was super nice.The overall experience was a joke. The place I was scheduled to drop the carrier was not even a Uhaul location anymore.

mostofian g. on

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Vinny T. on

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Terry B. on

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Good service and easy to work with.

Robert R. on

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We were guaranteed a 20’ truck and when we arrived to pick it up, they didn’t have the truck for us. We had to settle for a much smaller truck, just to have something, because we had movers on their way to load the truck. We ended up having to make several trips because we couldn’t fit everything in the smaller truck. We also paid for 12 moving pads, just to find out that there were only 6. Uhaul then charged our credit card double of what the original cost was supposed to be. Absolutely a disappointing experience!

Robert H. on

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I love this location, always friendly and welcoming, and they even remember their customers!!!

John B. on

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Mike B. on

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scott S. on

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The person working at the location was rude and not helpful. I was charged 33 dollars for a fee that no one (including uhal) cannot figure out what it is for. I will never go back to this location and highly discourage anyone giving them business.