Customer Reviews for Piney Grove Mini Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Piney Grove Mini Mart

Overall rating:

Reviews without text are currently hidden. Show them

JOSEPH G. on

Rating:

Customer did not leave a comment.

MICHAEL A. on

Rating:

Customer did not leave a comment.

Kristi S. on

Rating:

They charged me double and I brought the the truck back clean and filled with gas

Raymond B. on

Rating:

attendant never left the desk. gave me a number for the trailer and told me to make sure I took the right trailer.

MATT W. on

Rating:

Customer did not leave a comment.

STAN B. on

Rating:

The owner was very rude and obnoxious. He also told me that he only rents from 8 to 3 at his location. Well, I have rented from that location before and always after 3 p.m. The gentleman was very rude, and it was not a good experience for me.

RAY C. on

Rating:

All worked good.

cletus y. on

Rating:

Customer did not leave a comment.

Jeff N. on

Rating:

Customer did not leave a comment.

WILLIAM R. on

Rating:

Customer did not leave a comment.

Phillip Y. on

Rating:

Customer did not leave a comment.

Mathew T. on

Rating:

Customer did not leave a comment.

James B. on

Rating:

They should be very aware of the mechanical condition of their vehicles, especially for those going on one-way trips.

Dawn C. on

Rating:

Customer did not leave a comment.

Diona T. on

Rating:

The process was very quick and easy. No wait times. We'd definitely use them again!

james m. on

Rating:

No and the reason why I received a phone call in this morning saiding been that I have not return the truck on time was going have to pay other person rental, I know about paying for another day which I didn't mind. But to be told this i will not be using that location again.

theodore s. on

Rating:

Customer did not leave a comment.

Sydney M. on

Rating:

Customer did not leave a comment.

Robbie H. on

Rating:

Customer did not leave a comment.

jan k. on

Rating:

Very expensive for the total rental. I needed a rental on short notice for an overnight move and was unable to reseach properly, this was my fault. I found the cost to be excessive. Would not use uhaul again.

matt v. on

Rating:

Fast and friendly service, highly recommend this location.

charles g. on

Rating:

Customer did not leave a comment.

George C. on

Rating:

Customer did not leave a comment.

greg r. on

Rating:

Also a one man show. Had to wait a while to drop off.

EMILIO M. on

Rating:

Customer did not leave a comment.

Cornell C. on

Rating:

Very easy to rent equipment from

Jeffrey B. on

Rating:

Customer did not leave a comment.

Becky V. on

Rating:

Customer did not leave a comment.

Alexander H. on

Rating:

Customer did not leave a comment.

Dee M. on

Rating:

The rate and price quoted online was near twenty dollar difference when I returned truck an hour later and not more than twenty miles usage. But it's okay just be a couple dollars difference from online reservation and actual rental rate.

Lois M. on

Rating:

Customer did not leave a comment.

Sean F. on

Rating:

Process was smooth as i checked in online. My vehicle was ready. the location was convenient. Clerk was personable and easy to work with.

Tim W. on

Rating:

Customer did not leave a comment.

Frank D. on

Rating:

Customer did not leave a comment.

ROB P. on

Rating:

allows aok for long trips a better radio would be good, but not necessary a radio headphones allows improved listening the dhal moving equipment was fine

amy r. on

Rating:

Customer did not leave a comment.

Merry B. on

Rating:

The guys were very nice, and the truck itself was clean. The blankets were wet and smelled moldy which made everything in the truck smell moldy, which was disgusting. If I'm spending money on these blankets they should be clean and dry.

Thomas K. on

Rating:

This location charged me for 4 gallons of fuel ($15)when I drove the truck 22 miles and put in 3 gallons of fuel in before returning it, at that rate the truck consumed 7 gallons to go 22 miles, 3mpg don't think so. The cargo area of truck also was very dirty!

Carl S. on

Rating:

Customer did not leave a comment.

Kevin V. on

Rating:

Customer did not leave a comment.

UDIT M. on

Rating:

This location rented a truck to another customer and used my account to record this rental. When I called the store they said that not to worry about it and hung up on me. I then called U-Haul customer service and they did take a note of my complaint but did not seem serious about my complaint. I personally take ID theft very seriously and if I cannot trust a company with my personal information, they will never get my business again.

john s. on

Rating:

Customer did not leave a comment.

Juan Q. on

Rating:

Justin and Garry from We Haul Movers did an outstanding job.

HOLLY S. on

Rating:

We returned the truck about 30 minutes after the 24 hour mark due to Hurricane Matthew and were charged for an entire extra day. As a local 501(c)(3) nonprofit every dollar counts and this seems very wrong to charge for this extra day due to the horrible weather we went out in order to return the truck.

marianne h. on

Rating:

the back tire had 2 cuts in it. I returned a day early and feel I should be reimbursed. Thank you

ROBERT T. on

Rating:

Customer did not leave a comment.

Paul D. on

Rating:

Quick & easy. No problems.

Trent R. on

Rating:

Customer did not leave a comment.

CHARLES L. on

Rating:

The daily rate for the vehicle was fine, the mileage rate was to high.

donna b. on

Rating:

Customer did not leave a comment.

CAROLYN K. on

Rating:

Customer did not leave a comment.

Brian L. on

Rating:

Nothing- no issues at all

Melanie A. on

Rating:

Customer did not leave a comment.

louis j. on

Rating:

Customer did not leave a comment.

Billy T. on

Rating:

Explain the damage form before you ask the customer to sign.

Katherine I. on

Rating:

Customer did not leave a comment.

victor o. on

Rating:

First of all I made early reservation. From Raleigh nc to Dallas.reservstion number 89694578. I supposed to pick the car at Raleigh. Then they send me to Garner then they sent me to Holly springs. Now I m looking at my card history they charged me twice $1473.94 was the price. They charged me that and also they charged me $1666.24 again. Now my card is maxed out and I can't use the card until I call to file complaint. The whole service was ridiculous and very poor. I have to install the tow trolley myself because the guy at the location couldn't install it. I am not using uhaul ever again and will let all my friends know about this horrible experience.

mark c. on

Rating:

uhaul made me travel 2 states and 250 to pick up my truck. worst rental truck company ever.

PETER L. on

Rating:

Customer did not leave a comment.

lance c. on

Rating:

Customer did not leave a comment.

Jessica W. on

Rating:

The storage shed program with Uhaul needs to be better. It is hard to find anybody who takes it, and if they do, it is for very large sheds. This has nothing to do with Piney Grove location. They were great!

David M. on

Rating:

Customer did not leave a comment.

Ralph B. on

Rating:

Couldn't print out my contract, so had to travel without one. Asked if I could leave a company van on the property to be picked up in 2 days. Was told yes. I asked that he make sure all following workers be told he said NO PROBLEM. My boss calls and asks "Why is the van abandoned?" Someone called him that hadn't been told! Not fun!

Chris W. on

Rating:

Customer did not leave a comment.

Duane V. on

Rating:

Customer did not leave a comment.

Monica H. on

Rating:

Customer did not leave a comment.

scott w. on

Rating:

Customer did not leave a comment.

JOSIE W. on

Rating:

Customer did not leave a comment.

Steven N. on

Rating:

Customer did not leave a comment.

Lynn R. on

Rating:

Customer did not leave a comment.

GEORGE H. on

Rating:

Customer did not leave a comment.

Amy S. on

Rating:

Customer did not leave a comment.

walter h. on

Rating:

Was dirty inside and out of gas.

Jeff M. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

Customer did not leave a comment.

joshua w. on

Rating:

The gentleman that checked the truck out was awesome, very friendly and overall a really nice guy.

Jay R. on

Rating:

Great Value

BRIAN G. on

Rating:

Customer did not leave a comment.

Jimmie G. on

Rating:

Customer did not leave a comment.

Teresa J. on

Rating:

Customer did not leave a comment.

william b. on

Rating:

Customer did not leave a comment.

Timothy C. on

Rating:

Wow, $110 for less than an eight-hour day and forty miles of travel? And what's up with the over 10% rental tax? I just purchased a trailer. Your solution no longer works for me.

Paul D. on

Rating:

Excellent customer service. Not sure my experience could have been any better!

Lynn R. on

Rating:

Customer did not leave a comment.

Charles S. on

Rating:

Customer did not leave a comment.

MICHAEL W. on

Rating:

Customer did not leave a comment.

Kevin R. on

Rating:

Customer did not leave a comment.

DAVID H. on

Rating:

They seem to go out of their way to make sure you understand what you doing!

MARK S. on

Rating:

Customer did not leave a comment.

James R. on

Rating:

Customer did not leave a comment.

BRIAN L. on

Rating:

No issues- hassle free experience

ELIZABETH V. on

Rating:

Customer did not leave a comment.

Evan B. on

Rating:

Use real-world fuel rates... I was charged $10.50 because I refueled to 3/8 tank instead of 7/16. The itemized description showed $3.50 per gallon for 3 gallons. If it takes 3 gallons to make an extra 1/16th of a tank, that assumes a 48 gallon tank, yet the 15' truck a rented had only a 36 gallon tank.... I was charged for more gallons than actually needed, as well as at almost twice the current price of gasoline.

Chad P. on

Rating:

Driver side Tail light was out on dolly. Passenger side tail light was busted and held together with Electrical tape. I would have rented another dolly from a different location if I wasn't pressed for time. Would recommend proper maintenance on dolly.

PAMELA H. on

Rating:

Customer did not leave a comment.

clyde c. on

Rating:

Better up-front customer focus. Below average in providing assistance and answering questions.

ROBERT B. on

Rating:

Provide a jack to lift the back-breaking heavy trailer tongue to get it onto the towing vehicle's trailer hitch!!!

CHRIS K. on

Rating:

Customer did not leave a comment.

ERIKA S. on

Rating:

Nothing from my experience

Shirley P. on

Rating:

Customer did not leave a comment.