The staff was rude and initially refused a confirmed drop off location and time. I was told to go somewhere else. After confrontation we were able to drop off however I had unauthorized payments for after hours and extra day fees taken out of my bank account. The vehicle was dropped off on time and during hours. The location is withholding an additional parking citation fee refund even though we were following instructions from personnel. We may be taking legal action. Please be wary when selecting this location.
Sarah L
Customer Reviews for Pink Hookers Towing & Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
UHaul changed the location of pick up, and did not notify the other buisness of that. Meaning I had to wait for the clerk who was nice enough to come in and take care of my rental, which took a while (not the buisnesses fault). The trailer had a lot of dirt in the sides/corners.
Nathaniel LThe time to pick up was not flexible once it was set. The unit was in a tight location surrounded by multiple vehicles that made it difficult to get out of my own car when hooking up. The person helping was nice but had no knowledge of how to hook ip the trailer.
MICHAEL CThe Trucks Have Fleas because of their dirty nasty salvage yard they park their trucks on. I won’t ever go back. The lady that owns Pink Hookers was thick though lol but besides that those trucks should be cleaned before being shared around.
PABLO OThe lady at the counter was very polite and helpful.
Sean H