Customer Reviews for Pink Hookers Towing & Services
(U-Haul Neighborhood Dealer)

Rating:

1.0

Agent did not go over anything with me. Charged me for insurance without asking me. I signed nothing. I was not given any paperwork. I found out about the insurance after I had left. I had to hook up the auto transporter. The trailer seemed fine when I drove it empty. The next morning when I put my car on it and started driving I could feel movement in the trailer. I quickly realized the trailer braking system was where the movement was. After inspecting it I found there was no brake fluid in the reservoir for brake fluid. So I stopped at a gas station and got the correct fluid and filled it up. This did not fix the problem. The movement was still there and it was apparent that the brakes on the trailer were not working at all.

Rating:

1.0

The staff was rude and initially refused a confirmed drop off location and time. I was told to go somewhere else. After confrontation we were able to drop off however I had unauthorized payments for after hours and extra day fees taken out of my bank account. The vehicle was dropped off on time and during hours. The location is withholding an additional parking citation fee refund even though we were following instructions from personnel. We may be taking legal action. Please be wary when selecting this location.

Rating:

3.0

UHaul changed the location of pick up, and did not notify the other buisness of that. Meaning I had to wait for the clerk who was nice enough to come in and take care of my rental, which took a while (not the buisnesses fault). The trailer had a lot of dirt in the sides/corners.

Rating:

3.0

The time to pick up was not flexible once it was set. The unit was in a tight location surrounded by multiple vehicles that made it difficult to get out of my own car when hooking up. The person helping was nice but had no knowledge of how to hook ip the trailer.

Rating:

1.0

The Trucks Have Fleas because of their dirty nasty salvage yard they park their trucks on. I won’t ever go back. The lady that owns Pink Hookers was thick though lol but besides that those trucks should be cleaned before being shared around.