Customer Reviews for Pioneer Village

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pioneer Village

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Tobin H.
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Customer did not leave a comment.

Mark S.
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Customer did not leave a comment.

DAWN J.
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We were very happy with the service. He was very friendly and courteous. The only complaint that I had was upon loading the utility trailer, we found a hyperdermic needle in it. I think that the rental companies should check the insides of the trailers before renting them out.

JIMMY BLAKE C.
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Customer did not leave a comment.

Nicole S.
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Gentlemen who rented us the truck was a bit rude.

BENJAMIN H.
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Customer did not leave a comment.

Brittany D.
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Customer did not leave a comment.

Erica B.
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Helped me tremendously in a time of desperate need when another uhaul place (elliots) didn't make arrangements to get my truck after having a reservation a week before. Thank you!! From the bottom of my heart!!

GUY T.
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Customer did not leave a comment.

David P.
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They did not know what they were doing. It's a very small place, and I doubt they have many trucks returned there. Additionally, I was ridiculed by some members of the staff and some of the locals for wearing a mask into the facility. Bad experience. Do not recommend. They should lose their contract with UHaul.

AARON B.
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We were charged 25.00 for cleaning fee which the truck was clean when we left it and we were also charged 16.50 for fuel when the gas was on full! Also when we tried to check in and get the uhaul by mobile device it tried charging us extra bc our total amount didnt exceed $100.00 so when we went inside the store the salesperson said that it was due to the fact the same truck was rented to 2 different customers! Little confused on the one, and also we were charged an extra $20-$25 bucks to use the self service method.....but we never self serviced ourself due to the uhaul companys own mistake!

Amy D.
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Customer did not leave a comment.

Robert N.
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The strap to hold the car down was completely broken and luckily I had a extra strap to hold car down or the trailer would have been unsafe to travel.. I called them as soon as I found the issue and was told to take a photo so that I wouldn't be charged. But I did get charged.. The girl was extremely helpful. Just wish trailer would not have been broken..

Earl R.
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They did not do a walk around with me when I returned the truck. When I got home I was charged another $82, $54 in late fees, which I understand because I did keep the truck a few hours longer but I do not understand the $25 cleaning fee. I returned the truck clean and with a full rank of gas. For my first Uhaul rental I'm not very happy.

Sasha O.
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Customer did not leave a comment.

MATT M.
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For one I rent the truck for 8 hrs and then get charged a $20 late fee when I being it back and only had it for 7 hrs and they told me nothing just changed me I will not rent from u haul again I will tell

Josh J.
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Customer did not leave a comment.

Charles L.
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Customer did not leave a comment.

Karen M.
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The guy that rented me they haul was very rude and insulting didn't appreciate it since I was in the area attending my mothers funeral and needed to rent haul to take some things of hers home with me and after he got me hooked he said he would call to make sure no one was living in it due to it being Sunday and with limited choices I had to rent from this jerk hope I'm never in this situation again don't like doing business with rude and disrespectful people

Leslie S.
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The U-Haul rep was pleasant, helpful and bent over backwards to help. The first trailer selected, she had some difficulty tightening the hitch. She then ask if it would be O K if she selected a different trailer, it would take a few minutes to change the paperwork,but if I had to unhook and rebook , she thought it would be much easier for me. After hooking me to the replacement trailer, and changing the paperwork,she again (for the 4th or 5th time apologized for the delay. A most pleasant experience Les R Smith

Bret B.
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Customer did not leave a comment.

tiffany M.
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Customer did not leave a comment.

David B.
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Customer did not leave a comment.

mark M.
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Keep up the good work

Kathy L.
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The mileage was wrong on the paperwork. It didn't match with the truck. The gas was also wrong it didn't match the truck with the paperwork.

Matthew M.
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Make it so the renter doesnt have to drive an hour away to pickup uhaul equipment for me it was 4 hours travel time to pick it up and drop it off

CLIFTON A.
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Excellent tow dolly! I am glad rented it. Thank you.

Chris C.
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Have more then one at all location s

No reviews have been submitted for this location.

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