Customer Reviews for Platinum Auto Accessories

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Platinum Auto Accessories

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Nautica P. on

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Great service will use this location in the future

Roger A. on

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our reservation was at 10:00am and we had to wait to 2pm for our rental.

John W. on

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Customer did not leave a comment.

ROBERT P. on

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The truck rented was reported stolen police stopped me made me get out of the truck on the hwy and the proprietor had to pick up the truck

Deonna O. on

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vincent B. on

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Olatunji C. on

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Simple easy process. Equipment worked well and was clean

Donna W. on

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joyce H. on

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Joyce M. on

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Make sure each customer does what is required or charge them accordingly. Make sure your trucks operate safely, regardless to what is repobrothe My brother drove the truck I rented. If I had been the drivet, I would have brought it back. Yes, I needed to move and was all packed and ready to go, but not at the cost of lives. This entire ecperience with Uhaul was my worst and I've used Uhaul for years. It's time to make a different choice. There was no compensation for anything, but the mileage. It was filthy and in ill repair, unsafe to be on the road. Greed!!! All about the dollar, customer service and satisfaction does not factor in in any way. VIP Helpers, Inc was the saving grace of this fiasco and my second time using them.

Arthur S. on

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First get the contract info right. I requested certain things that wasn't present when i picked up the uhaul. The never got the contract from there.

Valerie B. on

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The location was okay but I had a raggedy truck which didn’t drive to good sounds very bad like it didn’t have oil or needed transmission fluid or something it was the worst experience ever it went so slow until I had to keep the truck a extra day because I didn’t wanna drive during traffic I dropped it off late night and I made a video of how horrible the truck was and the speed I feel like I paid way to much for this truck I just had rented from budget 3 weeks ago when I put my things in storage and the price was only 93.00 dollars for two days and I had a 26 foot truck drove the same miles and paid a whole lot less and hassle free I choose U-Haul cause it was closer to were I moved but ended up spending way more and this is my first review I have ever did but I feel like I had to let you no my experience and it was truly horrible the truck was just horrible

alexander M. on

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Uhaul should add at least one trolley to a truck for easy loading and unloading. Instead of the pick up place renting one to you.

Eljah C. on

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Shia is awesome!

Burgundi A. on

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Update website on info about location and features.

Ruth F. on

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Lonye’ J. on

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Yolanda S. on

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Tiffany C. on

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Amanda S. on

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dwain B. on

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BRENDETTA F. on

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nicholas K. on

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Great service, highly recommended

Shona B. on

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jimmy C. on

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Truly enjoyed the customer service at Compass Storage by Stacy and Heather. They explained the process of renting a U-Haul and went through each cost estimate. I definitely enjoyed speaking with them. When I returned to pick up my vehicle, I was greeted with Stacy's warm smile. I truly enjoyed my experience.

salvian B. on

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Kendra C. on

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Eddie P. on

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Better customer service when it was time for me to pick up the truck I reserve nobody at like they wanted to help in the timely manner. But the truck itself was decent

Juniba S. on

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Yes, Professional, friendly and organized.

Kandlar R. on

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The manager of this location was over 45 min late and was unapologetic. Instead, he was rude. His tardiness ran into the time that I had originally scheduled movers to help with my move that day. The side view mirrors on the truck were not adjustable at all.

Ann M. on

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Service was efficient and friendly and all fees were appropriately shown up front on the website so that I was prepared to pay for what equipment I would need and use. Thanks!

LASONJA M. on

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Customer did not leave a comment.