I was given a truck with a bad battery, and it conked out twice. I do not feel the truck was checked out when it was given to me. I was not able to complete my move. My original receipt shows I was charged $15 for Safe Move, and the final receipt shows I was charged $ 30. Why is that? The gas tank was under 1/4 when I got it, and I brought it back at 1/4. I was given a refund for $52.73, when I was stranded twice by a truck that was not operational. This was a terrible experience.
Steven H
Platinum Auto Accessories
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lithonia, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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excellent rental experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Malijah DFor future customers please make sure the uhaul truck is fully equipped. The ramp on the trucks are a very important piece of equipment and it wasn't available. The inside of the vehicle was damaged on the driver side as well. Overall it was a good experience because I moved my things in a timely matter.
Dayonne EThe sign on the door said Open but there was no one there to help us as the mobile app was not allowing us to complete the truck drop off
Nathan NNothing
ROGER M