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Angelica R | Overall ExperienceCustomer Reviews for Plattsburgh Secure Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
GREAT for a Plattsburgh student. Money well spent.
Andrew B | Overall ExperienceExcellent place and I highly recommend. My only criticism would be more/brighter lighting.
Tiffany T | Overall ExperienceI was very satisfied with my storage unit and overall experience at Plattsburgh Secure Storage. The building was very clean and well maintained, which made me feel comfortable storing my belongings there. The staff was also extremely friendly and helpful every time I called with questions. They were always patient and willing to help, which I really appreciated. I would definitely recommend this facility to anyone looking for a storage unit, especially college students. Having a clean, reliable place with great customer service is a huge plus!
Angelica R | ReservationEverything went smoothly had no complaints.Honestly would recommend especially for college students during the summer time.
Shana W | ReservationReserving a unit at this facility was very straight forward and easy to do. The staff is very welcoming and helped alleviate some of the stress involved with moving. I would recommend Plattsburgh Secure storage to anyone looking for an affordable storage unit!
CAMILLEA L | ReservationThe unit was clean and the perfect size for my needs. The price was right and the employees were great to work with.
Pamela L | Overall ExperienceThere were a few things. The main entrance, the door sticks when trying to open it. Mice were present in the units.
Kristy L | Overall ExperienceThe storage facility was always clean and I never had a problem with random people just wondering around. Safe and secure. Definitely would use this facility again!
Kristen B | Overall ExperienceGreat place and close by the base for easy access.
Tim P | Overall ExperienceIt was easy to reserve but the rest of the proces was complicated. Because it take me many times finalize the proces. But it was okay.
Michelin M | ReservationThank you for the service you provided.
Timothy L | Overall ExperienceThey made storing and retrieving our stuff easy and secure.
Christine M | Overall ExperienceFabulous customer service from the first day! Storage unit and area surrounding was clean and neat. One day we forgot expensive pictures out of the storage unit and went back a week later and they were still there. I would 100% recommend the storage units on Sharon Avenue to everybody. To me what is most important, was how professional and courteous yet friendly and helpful the girls were in the office. THATS what would make me use this facility again!
Wendy L | Overall ExperienceThank you for your great service and for helping us with our storage needs.
David J | Overall ExperienceIt was excellent all the way. I had an emergency and everyone was very helpful and helped me solve my problem. Special Thanks to Kurt and Bambie.
Charles L | Overall ExperienceBambi and Curtis were great. This was my first year storing my motorhome. I was a little concerned about storing it anywhere. But, dealing with the staff at Plattsburgh indoor storage made me feel comfortable storing it. My experience could not have gone any better. I will definitely store my motorhome at 11 Spellman Road again!
TERRY B | Overall Experience