Customer Reviews for Popular Electronics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Popular Electronics

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Douglas P.
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TOP NOTCH. So easy. Perfect.

Mohamad I.
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This location Is very good service and very friendly I like it. The AGN is very good person

Charlene C.
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The gentlemen from Popular Electronics was incredibly helpful and patient. I would not only recommend this location but also will make this location my go to for renting a UHaul truck. The gentlemen's customer service was beyond 5 stars. When I ran into issues he was helpful, he took initiative to foresee any issues I would've possibly had and worked through them with me. His patience and helpfulness is the hallmark of good customer service.

Rasool M.
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Customer did not leave a comment.

zaeem P.
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Customer did not leave a comment.

Marichi K.
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As there is no uhaul office They aren't committed to give clear directions and service their costumers

Mark I.
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The pick up location was in the back of a luggage store and the owner had a mask on but not over his nose. It was unclear exactly where the van was. It was parked somewhere on a street that was far away. I went looking and couldn't find it and had to return to the luggage store. At purchase --there was a sign indicating that if I swept the van clean $25 would be deducted from my bill. Never happened. At the drop off location ( a gas station) NO one wore a mask -- only ALL the customers!!

Jerome J.
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Customer did not leave a comment.

Ramon P.
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Customer did not leave a comment.

Michael K.
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The inside of the cab had dried food all underneath the seats which we didn't initially notice (it was cold and rainy at pick up so we didn't look at the truck as closely as we now realize we should have) and so WE were charged a cleaning fee at drop off for it. This should have been taken care of by the pick up facility before they would re-rent the truck out

Fouzan Sajid M.
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Customer did not leave a comment.

Devyn C.
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Customer did not leave a comment.

Jonathan M.
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I had a 24 hour rental but was going to be returning the truck early. The owner of this location called me to ask what time I would be dropping the truck off, so that he could meet me. He told me DO NOT check in the truck on my phone, that he needed to check it in. This location is a gas station, so I pulled in to refill the tank and was met by the owner at the pump. He took the keys from me and said I would receive an email shortly with the check-in. Two days later I received an email saying I had kept the truck an extra day and was charged $80. I didn't even have the truck a full day, let alone an extra day. I don't know what scams this location is running with U-Haul, but it's ridiculous. After calling U-Haul and basically being told they'd “look into it and someone would call me back” I went to the location. I asked the clerk at the counter where the U-Haul desk was and was told all U-Haul transactions have to be done on your phone. After telling him what happened he gave me the owners phone number to contact. When I called the owner and told him I was calling about a U-Haul, he immediately started telling me that all U-Haul transactions need to be done online. So I told him that's not what he told me when he called me and specifically told me not to check in my truck when I dropped it off, and gave him the keys. He apologized for the “misunderstanding” and said he would take care of it. I received a notice that I would be refunded my extra day charge. But then immediately after, received another notice that I had the truck out 2 extra days! So far I have not seen additional charges come through. At this point I will just start disputing any charges from U-Haul against my credit card. This is a BS scam and I'm done waisting my time trying to deal with it through U-haul. I really wish there was alternative affordable moving truck options, but after this experience with Uhaul, I will happily be paying more to rent through Penske or Budget for the several times a year I need a box truck.

Christina P.
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Customer did not leave a comment.

Jerome G.
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Everything was great. It's just parking in this area is tough.

Daniel R.
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WAS INITIALLY SENT TO 2735 W DEVON AVE. THERE WAS NO ONE THERE AND NO LOCKBOX AT ALL. IT'S LIKE IT WAS AN ADDRESS THAT HAD NOTHING TO DO WITH U-HAUL!! I WAITED ON THE PHONE FOR AN HOUR AND A HALF FOR YOUR COMPANY TO GIVE ME A NEW DROPOFF LOCATION. ABSOLUTELY RIDICULOUS AND TERRIBLE EXPERIENCE. I WILL NOT BE USING YOUR SERVICE AGAIN.

Sharon C.
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Good customer service

No reviews have been submitted for this location.

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