Van was clean, but something behind the driver's seat [internal metal wall?] banged with every bump in the road. Check-in/out would have been better using self-service on the app. Using the 3rd party business to check in here was difficult. Had I known that [or not had that option when I reserved] I would have chosen another location and may do so in the future.
Jana A
Popular Electronics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60659
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe vehicle pickup area is extremely frightening at night. The driving lanes are incredibly narrow, creating a high risk of accidents—particularly when parking after dark. Furthermore, the area is unsanitary; I even encountered a rat near the trash bins when I went to retrieve my car, which was a truly terrifying experience.
Sasithorn KThis location was great to rent from. They were super helpful and friendly! Taha was excellent!
Mary BWould not recommend picking up and dropping off through the app at this location. Not feasible to take pictures of the van without blocking the alleyway
Lana WAlways great, these folks make it easy
Timothy P