Customer Reviews for Porters Building Centers
(U-Haul Neighborhood Dealer)

430 reviews

700 E 92 Hwy   Kearney, MO 64060
(MO-92 just west of Mari Mac Golf Complex)

(816) 256-8741

Location Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(816) 256-8741

700 E 92 Hwy
Kearney, MO 64060
(MO-92 just west of Mari Mac Golf Complex)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Allen R. 
Rating:
5.0

Dakota has the best customer service, so friendly! Equipment is in great running order, clean and ready for pick-up.

David K. 
Rating:
5.0

Highlight the location of the key drop box for after hours drop off.

DIANNA C. 
Rating:
5.0

Customer did not leave a comment.

Kelli H. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

matthew S. 
Rating:
2.0

Could not find the key drop box for after hours returns.

Katelyn C. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Shelia W. 
Rating:
5.0

Cooper helped me set up my rental. He was very nice!

David K. 
Rating:
5.0

Customer did not leave a comment.

jesse L. 
Rating:
5.0

Great experience! Couldn't have been any better!

Katherine L. 
Rating:
5.0

Nothing

glen H. 
Rating:
4.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Nice guys.

christie P. 
Rating:
5.0

Very professional and organized. Very knowledgeable staff.

Sam S. 
Rating:
3.0

Don't allow enough miles I told them 533 miles wasn't enough more like 565 but no one cared and I was as right about 32 miles over

david S. 
Rating:
5.0

Store employees aided me in hookup of the trailer. Made sure everything was in proper working order before I left the premises. Top notch service 👍

CHRISTOPHER S. 
Rating:
5.0

When you make a left turn, There was a horrible grinding sound. The transmission was also rough from low to high gears.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

LACEY K. 
Rating:
5.0

Customer did not leave a comment.

PAULA C. 
Rating:
5.0

People were friendly! Transaction was fast and effortless! Awesome rental experience!

jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

LINDA J. 
Rating:
4.0

This ended up not being my pickup location, was rerouted to a place 15 miles out of our way. That location didn't have the appliance dolly and the furniture mats(only had 2), I had to go to Porter Building Center to rent the dolly. That was frustrating. To top that off I was rerouted to a different drop off location 5 times, the last one was closed with a locked gate down a gravel road. I had to call customer service and they actually sent me to the original drop off place I chose on the rental agreement. This all happened at night and had to drive the truck all the way back across town. I don't think I will be renting a uhaul anymore.

Vicky R. 
Rating:
5.0

Customer did not leave a comment.

Price D. 
Rating:
5.0

The man at the front desk was super friendly And nice ! Thanks again.

Zakariya S. 
Rating:
5.0

Customer did not leave a comment.

Theresa A. 
Rating:
4.0

Customer did not leave a comment.

Shauna Y. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

THERESA A. 
Rating:
5.0

Cooper was great!!!! Very professional!

Craig C. 
Rating:
5.0

We love the people at this location. Pickup and drop off is always quick and easy!! Thank you Porters!! We will be back to use them again!

Candee P. 
Rating:
3.0

Customer did not leave a comment.

Tiffany C. 
Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Danny L. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Awesome place+awesome people=a uhaul winner

clint C. 
Rating:
5.0

Customer did not leave a comment.

roberto H. 
Rating:
3.0

Customer did not leave a comment.

Tim T. 
Rating:
5.0

Customer did not leave a comment.

Thomas J. 
Rating:
2.0

The vehicle we used shook the entire time we had it. I reserved and paid for a appliance dolly to get there and not have one. Which we needed desperately. Then we're lied to about there being one in another location. Got there and were told they did call but told them they did not have one. They flat out lied to us. Beyond pissed. Threw out his back because it was just the two of us. Very pissed

Karen M. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Porters has excellent customer service!!!

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Dennis L. 
Rating:
4.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Guy was really nice.

Michael F. 
Rating:
5.0

The staff were super helpful and friendly in getting the contract closed out and getting us on our way in a very timely fashion.

Chris J. 
Rating:
5.0

The staff was more than helpful! Best service we have ever received from any....service business. Highly recommend!!

SCOTT H. 
Rating:
5.0

Customer did not leave a comment.

LINDA S. 
Rating:
5.0

Customer did not leave a comment.

Pamela F. 
Rating:
5.0

Great availability

David C. 
Rating:
5.0

Customer did not leave a comment.

Theodore A. 
Rating:
5.0

Trailer was dirty

Branden W. 
Rating:
5.0

Customer did not leave a comment.

Vern N. 
Rating:
5.0

Customer did not leave a comment.

Randall P. 
Rating:
5.0

Service at Porters is always great. Easy to check out and check in.

DAVID H. 
Rating:
1.0

Get charged $440.00 dollars and they up it more that's bullshit.

Martin V. 
Rating:
5.0

Customer did not leave a comment.

Adonis B. 
Rating:
5.0

Customer did not leave a comment.

JOSSIE J. 
Rating:
5.0

Service was Excellent! I recommend Porters to All!

Randall P. 
Rating:
5.0

Customer did not leave a comment.

norma G. 
Rating:
4.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

marsha M. 
Rating:
5.0

Customer did not leave a comment.

Rose P. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Elmo J. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Chad W. 
Rating:
5.0

lower your prices

Oscar H. 
Rating:
4.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Ok except for Cable on tailgate was misaligned and had to be removed in order to close. Needs repair.

Wayne C. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Took great care of me.

jon K. 
Rating:
5.0

Customer did not leave a comment.

Kelly L. 
Rating:
5.0

They make you want to tell friends, how easy and quick they get you on the road.

James K. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
4.0

Customer did not leave a comment.

calvin R. 
Rating:
3.0

Give an accurate estimate on prices.

Naomi R. 
Rating:
5.0

everything was great.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

dewayne F. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Dennis P. 
Rating:
5.0

Customer did not leave a comment.

vERN B. 
Rating:
5.0

Customer did not leave a comment.

BRENDA M. 
Rating:
5.0

The young man who served me was very helpful and friendly.

Fred P. 
Rating:
5.0

The store was very busy yet the gentlemen that helped me with my trailer was very efficient. I was on my way with my trailer very quickly.

Mitchell S. 
Rating:
5.0

Customer did not leave a comment.

Dana U. 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

It was so important that in limited time I got what I needed, done! You all made it very possible with the great equipment you offer. It was perfect for the job at a reasonable time. Thank you

tony A. 
Rating:
5.0

Customer did not leave a comment.

randy B. 
Rating:
5.0

Customer did not leave a comment.

Nicki K. 
Rating:
5.0

Customer did not leave a comment.

Heath C. 
Rating:
5.0

Customer did not leave a comment.

GREG F. 
Rating:
1.0

The place was closed we had to call U-Haul 3 times we did not know where to leave truck. After completing requirements on the app there was no place to leave the keys. Had to put under seat and leave truck unlocked. Got a call the next day from a very rude gentleman about how we left the truck there and where we left the keys. It was very un organized. I would not recommend this location to anyone it took over an hour and a half to turn in a truck. Very bad experience

Tod G. 
No reviews have been submitted for this location.

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