Customer Reviews for Portland Auto & Wrecker Service
(U-Haul Neighborhood Dealer)

627 reviews

305 Hwy 35   Gregory, TX 78359

(361) 777-1000

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 3 pm

Services at this Location:

Contact Us

(361) 777-1000

305 Hwy 35
Gregory, TX 78359

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 11 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JEANETTE G. 
Rating:
5.0

Customer did not leave a comment.

Marcelino R. 
Rating:
4.0

Customer did not leave a comment.

JAMIE W. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
4.0

Customer did not leave a comment.

Chris R. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
3.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Buddy C. 
Rating:
3.0

Very pleased with service I received

Gayle B. 
Rating:
5.0

5 star from beginning to end!

ASHTON C. 
Rating:
5.0

Customer did not leave a comment.

Kristi C. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Very satisfied

Lloyd S. 
Rating:
5.0

Everything was great

Jeffrey T. 
Rating:
4.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

They were great at getting me a truck , they were also very communicative and let me rent the truck another day at last minute notice , with no hassle , everything was great about the service. I highly recommend, if they don't have the truck they will assist you to find a location that does!!

Kastidy H. 
Rating:
5.0

Customer did not leave a comment.

Roberto G. 
Rating:
5.0

Everything was great.

Isaac G. 
Rating:
3.0

She could not fix the mistake with the truck, showing someone else's name.

amberly C. 
Rating:
5.0

Customer did not leave a comment.

RORY G. 
Rating:
5.0

Clerk was very nice, friendly, helpful efficient.

John R. 
Rating:
3.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

This was the first time I have used this location. They had the most popular rental units, maybe only one of each, but easy to get to, easy to pickup, and very friendly personel.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

NOEL V. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
5.0

Easy smooth no hassle pick up and return. Great doing business with you!

David R. 
Rating:
5.0

This location was very helpful and friendly and went over all about the trailer

Anne S. 
Rating:
3.0

Get your reservations correct. I had to drive from Rockport where I had my reservation to Gregory because of your mistake.

David G. 
Rating:
5.0

Attendant was helpful and professional.

Julie M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN T. 
Rating:
3.0

Customer did not leave a comment.

benito G. 
Rating:
3.0

The hill going in and out the driveway is to steep

Marshall S. 
Rating:
4.0

Customer did not leave a comment.

Edward H. 
Rating:
4.0

Customer did not leave a comment.

Wayne G. 
Rating:
4.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Customer did not leave a comment.

Marcela H. 
Rating:
5.0

Excellent service and courtesy. Great location and support.

Joseph J G. 
Rating:
5.0

Customer did not leave a comment.

Charleen T. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Great and friendly service.

JAMES W. 
Rating:
5.0

This location bent over backwards to help us. It was appreciated.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

U-Haul charged 29.95 to rent the truck. But for a local furniture pick up I drive 61 miles and you charge me 42 bucks. Plus I top it off with 18 dollars in gas. Your mileage rates are too high.

Daren L. 
Rating:
5.0

Nobody was there but drop off was easy and done.

Larry M. 
Rating:
5.0

The service was excellent!! I called that location 30 minutes prior to them closing. The girl that answered was very helpful, met me at the location to do the paperwork, then Mr.Lozano helped my son hook up the Car Dolly to the back of the jeep. We were in and out of there within 10 minutes. I will recommend this location in the future. Thanks for the great service. Karey

karey H. 
Rating:
5.0

Customer did not leave a comment.

Dora R. 
Rating:
5.0

The service is what is appealing to me. You can't get this kind of customer service anywhere else.

Charles T. 
Rating:
5.0

The lady I worked with was very nice and helpful

JONATHAN H. 
Rating:
5.0

Excellent customer service, friendly and very helpful.

Jena N. 
Rating:
5.0

Transaction was quick and easy. Vendor was very pleasant to deal with.

kelly M. 
Rating:
5.0

Great customer service.

Stephanie F. 
Rating:
5.0

Customer service was great, no improvement needed.

Stephanie F. 
Rating:
3.0

Online drop off / after hours drop did not work.

Andy S. 
Rating:
5.0

Customer did not leave a comment.

armando P. 
Rating:
5.0

Very easy and very friendly with pickup and drop off. Thank you!

WILLIAM V. 
Rating:
5.0

The manager had my truck signed back in within a matter of minutes and was very friendly.

RACHEL B. 
Rating:
3.0

Customer did not leave a comment.

PERRY E. 
Rating:
3.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

all good

Edward Y. 
Rating:
2.0

Customer did not leave a comment.

Emily A. 
Rating:
5.0

Customer did not leave a comment.

alain N. 
Rating:
4.0

Customer did not leave a comment.

LOIS A. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Great customer service! Available to answer questions or concerns. The key drop off box was convenient after a long drive.

Rachel G. 
Rating:
5.0

Trailer was dropped off after office was closed

GLENN E. 
Rating:
5.0

They were wonderful and very accommodating!

MISTY A. 
Rating:
5.0

Customer did not leave a comment.

Herman M. 
Rating:
5.0

Customer did not leave a comment.

RICKIE W. 
Rating:
5.0

Customer did not leave a comment.

Francisco L. 
Rating:
4.0

Customer did not leave a comment.

VINCENT G. 
Rating:
5.0

Easy transaction

Dustin F. 
Rating:
5.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

JEREMY M. 
Rating:
5.0

Every thing was great, friendly and professional. Will be coming back in the future at this location.

Johnson C. 
Rating:
1.0

Nobody was there and it was closed even though site said it was open. Looked like a junkyard

Lansing H. 
Rating:
5.0

Customer did not leave a comment.

Keaton P. 
Rating:
5.0

Uhaul website would not let me share my location upon equipment return. Website is not functional

Francis M. 
Rating:
5.0

Customer did not leave a comment.

Benito G. 
Rating:
5.0

Customer did not leave a comment.

JOE S. 
Rating:
3.0

Customer did not leave a comment.

Crystal R. 
Rating:
5.0

Customer did not leave a comment.

Judy Y. 
Rating:
4.0

Cab of truck was a little dirty, but otherwise rental went smoothly.

David C. 
Rating:
3.0

U-hauls Towing policy, "our validation process does not assess your vehicle clearance. If you see that your vehicle is low, you will need to decide prior to transporting your vehicle whether you want to proceed knowing that damage will be your responsibility or return the equipment unused for a full refund." I knowingly knew that my vehicle was going to be damaged so I proceeded to return tow trailer. One of the tires became flat and proceeded to the nearest U-haul location (U-Haul Moving & Storage at N Chaparral 1201 N Chaparral Corpus Christi, TX 78401. The employees supervisor over phone advised that wouldn't be able to refund due to Portland, TX location being dealer. Supervisor advised to call road side assistance even though I'm already at a U-Haul trying to return trailer to see if I could trade for Tow dolly.

Jairo N. 
Rating:
5.0

Customer did not leave a comment.

Joanna D. 
Rating:
5.0

Customer did not leave a comment.

Jeannie A. 
Rating:
5.0

great attention.

Mauricio O. 
Rating:
5.0

Good atetion

Ricardo R. 
Rating:
3.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

LELIA B. 
Rating:
5.0

Great people.

Ashley W. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Great service, to include bringing out a hammer to help get my tow hitch cover off! 😉 This is my go-to Uhaul from now one! Thanks a lot!!

Walter B. 
Rating:
5.0

Customer did not leave a comment.

Judy Y. 
Rating:
5.0

Easy to drive. Clean truck. Easy access and availability.

DELMA L. 
Rating:
4.0

Customer did not leave a comment.

Filberto R. 
Rating:
5.0

Customer did not leave a comment.

Audona C. 
Rating:
4.0

Customer did not leave a comment.

GLEN W. 
No reviews have been submitted for this location.

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