Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at pick up location were very polite and friendly.
elaheh S.
Rating:
5.0
The check in/out process was very easy. The only hiccup I had was the door on the 5x8 trailer I rented was difficult to close. I discussed this with the attendant.
David H.
Rating:
5.0
The lady assisting me was the best…
Gary H.
Rating:
5.0
Nothing
CUAUHTEMOC R.
Rating:
5.0
Nothing, she was very helpful
Lee A.
Rating:
5.0
The lady who checked me in very very nice and helpful.
susanne T.
Rating:
5.0
Customer did not leave a comment.
Jonathan B.
Rating:
5.0
Overall I give 100 stars
Celia Q.
Rating:
5.0
Customer did not leave a comment.
Richard S.
Rating:
5.0
Customer did not leave a comment.
Benjamin B.
Rating:
5.0
Customer did not leave a comment.
Joe S.
Rating:
5.0
Everything was great , customer service was excellent !
joey R.
Rating:
5.0
Service was fast & courteous.
robert L.
Rating:
5.0
Customer did not leave a comment.
Beverly H.
Rating:
5.0
Customer did not leave a comment.
Michael D.
Rating:
5.0
Good location easy to get in and out
John B.
Rating:
5.0
Customer did not leave a comment.
Marcelino R.
Rating:
5.0
Customer did not leave a comment.
Juan P.
Rating:
5.0
Customer did not leave a comment.
JoAnn L.
Rating:
5.0
Customer did not leave a comment.
BRANDON B.
Rating:
5.0
Customer did not leave a comment.
Erica O.
Rating:
5.0
Customer did not leave a comment.
Joe S.
Rating:
5.0
Customer did not leave a comment.
Cryston W.
Rating:
3.0
Customer did not leave a comment.
Sheraz A.
Rating:
5.0
Excellent service!
Tracy M.
Rating:
5.0
Customer did not leave a comment.
JEANETTE G.
Rating:
5.0
Customer did not leave a comment.
Marcelino R.
Rating:
4.0
Customer did not leave a comment.
JAMIE W.
Rating:
5.0
Customer did not leave a comment.
Tracy M.
Rating:
4.0
Customer did not leave a comment.
Chris R.
Rating:
4.0
Customer did not leave a comment.
THOMAS K.
Rating:
3.0
Customer did not leave a comment.
Kenneth C.
Rating:
5.0
Customer did not leave a comment.
Buddy C.
Rating:
3.0
Very pleased with service I received
Gayle B.
Rating:
5.0
5 star from beginning to end!
ASHTON C.
Rating:
5.0
Customer did not leave a comment.
Kristi C.
Rating:
5.0
Customer did not leave a comment.
David D.
Rating:
5.0
Customer did not leave a comment.
David R.
Rating:
5.0
Very satisfied
Lloyd S.
Rating:
5.0
Everything was great
Jeffrey T.
Rating:
4.0
Customer did not leave a comment.
Sergio M.
Rating:
5.0
They were great at getting me a truck , they were also very communicative and let me rent the truck another day at last minute notice , with no hassle , everything was great about the service. I highly recommend, if they don't have the truck they will assist you to find a location that does!!
Kastidy H.
Rating:
5.0
Customer did not leave a comment.
Roberto G.
Rating:
5.0
Everything was great.
Isaac G.
Rating:
3.0
She could not fix the mistake with the truck, showing someone else's name.
amberly C.
Rating:
5.0
Customer did not leave a comment.
RORY G.
Rating:
5.0
Clerk was very nice, friendly, helpful efficient.
John R.
Rating:
3.0
Customer did not leave a comment.
Terry B.
Rating:
5.0
This was the first time I have used this location. They had the most popular rental units, maybe only one of each, but easy to get to, easy to pickup, and very friendly personel.
WILLIAM W.
Rating:
5.0
Customer did not leave a comment.
NOEL V.
Rating:
5.0
Customer did not leave a comment.
Alan D.
Rating:
5.0
Easy smooth no hassle pick up and return. Great doing business with you!
David R.
Rating:
5.0
This location was very helpful and friendly and went over all about the trailer
Anne S.
Rating:
3.0
Get your reservations correct. I had to drive from Rockport where I had my reservation to Gregory because of your mistake.
David G.
Rating:
5.0
Attendant was helpful and professional.
Julie M.
Rating:
5.0
Customer did not leave a comment.
KEVIN T.
Rating:
3.0
Customer did not leave a comment.
benito G.
Rating:
3.0
The hill going in and out the driveway is to steep
Marshall S.
Rating:
4.0
Customer did not leave a comment.
Edward H.
Rating:
4.0
Customer did not leave a comment.
Wayne G.
Rating:
4.0
Customer did not leave a comment.
Donald H.
Rating:
5.0
Customer did not leave a comment.
Marcela H.
Rating:
5.0
Excellent service and courtesy. Great location and support.
Joseph J G.
Rating:
5.0
Customer did not leave a comment.
Charleen T.
Rating:
5.0
Customer did not leave a comment.
John A.
Rating:
5.0
Customer did not leave a comment.
Frank H.
Rating:
5.0
Great and friendly service.
JAMES W.
Rating:
5.0
This location bent over backwards to help us. It was appreciated.
Sharon S.
Rating:
5.0
Customer did not leave a comment.
Eric J.
Rating:
5.0
Customer did not leave a comment.
Michael P.
Rating:
5.0
U-Haul charged 29.95 to rent the truck. But for a local furniture pick up I drive 61 miles and you charge me 42 bucks. Plus I top it off with 18 dollars in gas. Your mileage rates are too high.
Daren L.
Rating:
5.0
Nobody was there but drop off was easy and done.
Larry M.
Rating:
5.0
The service was excellent!! I called that location 30 minutes prior to them closing. The girl that answered was very helpful, met me at the location to do the paperwork, then Mr.Lozano helped my son hook up the Car Dolly to the back of the jeep. We were in and out of there within 10 minutes. I will recommend this location in the future. Thanks for the great service.
Karey
karey H.
Rating:
5.0
Customer did not leave a comment.
Dora R.
Rating:
5.0
The service is what is appealing to me. You can't get this kind of customer service anywhere else.
Charles T.
Rating:
5.0
The lady I worked with was very nice and helpful
JONATHAN H.
Rating:
5.0
Excellent customer service, friendly and very helpful.
Jena N.
Rating:
5.0
Transaction was quick and easy. Vendor was very pleasant to deal with.
kelly M.
Rating:
5.0
Great customer service.
Stephanie F.
Rating:
5.0
Customer service was great, no improvement needed.
Stephanie F.
Rating:
3.0
Online drop off / after hours drop did not work.
Andy S.
Rating:
5.0
Customer did not leave a comment.
armando P.
Rating:
5.0
Very easy and very friendly with pickup and drop off. Thank you!
WILLIAM V.
Rating:
5.0
The manager had my truck signed back in within a matter of minutes and was very friendly.
RACHEL B.
Rating:
3.0
Customer did not leave a comment.
PERRY E.
Rating:
3.0
Customer did not leave a comment.
Michael A.
Rating:
5.0
all good
Edward Y.
Rating:
2.0
Customer did not leave a comment.
Emily A.
Rating:
5.0
Customer did not leave a comment.
alain N.
Rating:
4.0
Customer did not leave a comment.
LOIS A.
Rating:
5.0
Customer did not leave a comment.
James C.
Rating:
5.0
Great customer service! Available to answer questions or concerns. The key drop off box was convenient after a long drive.