Customer Reviews for Post N Go

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Post N Go

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Robert R. on

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Elizabeth G. on

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Absolutely nothing to change. This location and staff are Beyond Excellent! Ernest is incredibly helpful.

BRAD B. on

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your employee called me on 6/29 in the morning and was very rude saying I was suppose to return the truck I said no today at 6pm and he was very rude. Next the battery died so many times I had to get it jumped 5 times.

MARK M. on

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James S. on

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Over charged me by $10.00 for an Appliance dolly that was not on the truck. The truck was dirty on the inside and I had to sweep it out before I loaded it. Online renting is a great idea but having a live person review the truck and its contents is a much better idea when dealing with Uhaul.

MARY G. on

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darrell F. on

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serve breakfast

Kristin R. on

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We always rent from Post N Go and we love the service and the friendly staff. The trucks are always in great condition. Thank you!

Joesph M. on

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Great location and easy pick up!

Kristin R. on

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GIPSY F. on

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Jordyn F. on

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The inside of the truck was dirty with red smears all over the walls. Some brushed on to my belongings. There was broken glass on the bottom of the back of the truck. Gas tank was not completely full, yet I filled it all the way up. I probably only used half the gas I actually paid for.

Phillip S. on

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I had made arrangements to pick up my truck by 8am on Friday. I had even made a trip over to the store where I was to pick up the truck the day before to confirm. The gentlemen (one from the store and a U-Haul service person) explained how to use the app to complete the pick up and they assured a truck would be there. When I arrived Friday I got on the app and went to the lock box to retrieve the key...No Key. Since I was on a schedule, I was a bit upset. I called a number I found and a gentleman from U-Haul answered and said he would contact the gentleman from the store to come assist me. I got a call back from U-Haul and they said someone would be there in 5 min. 10 min went buy so I called U-Haul back and they gave me the number for the gentleman from the store...I called no answer. He did arrive shortly after. I guess the previous renter returned the key directly to the store and it was not placed in the lock box. I was able to stay my schedule with a little hustle, but I did freak out a bit earlier.

Wendy H. on

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The mobile app experience was terrible

thomas W. on

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mross S. on

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Slow paperwork.

kelvin L. on

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thomas W. on

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thomas W. on

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James E. on

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Nice people, but with only one staff member and three people in line to rent , even with express checkout it took a while

ALVARO P. on

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I still have not received the final bill. Customers receive final bill when returning rental on time.

linda C. on

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No need to Great Service

Tamar J. on

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john W. on

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Andrew D. on

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The do-it-yourself process was a cumbersome. The key box was on the back side of the building, not near the vehicle. The website is lite blue background with white print - very difficult to see while outside in the sun. The person in the office was indifferent to offering any direction.

YAKUP E. on

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The truck was very good and using it very easy.Thank you to U-Haul Yakup Erkan

Tiann T. on

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Let it be known who has storage and who doesn’t

MARILYN A. on

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Ken M. on

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RAFAEL C. on

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I thought everything was perfect and I would highly recommend his services ....anytime I need a truck or van , this is were I’m going ...

Claudia P. on

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Kristin R. on

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Awesome place! We love renting from here!! Can't say enough good things!!

Patricia B. on

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NELSON V. on

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Sara G. on

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the employee seemed bothered that he had to write a reservation for the truck and the day of picking it up, again seemed bothered that he had issue it out. NOT service friendly employee, does NOT encourage returning business....I will rent elsewhere next time.

KRISTIN R. on

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Great place to rent the Uhaul!! Very easy and the store owner is very personable!! this is my 5th time renting and we will be back!

Antonio P. on

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david B. on

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Everything went well! Thanks!

Nicole F. on

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Great customer service. Very friendly! Thank you for a wonderful experience.

KARL M. on

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Driver side inside door handle was broken; had to roll down the window to close the door. Very shocked that the rental was in this condition. The rental was clean though and facility was good overall. Would not want to rent this truck again.

RUI P. on

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David W. on

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Melissa M. on

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CECELIA J. on

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It took an inordinate amount of time (45 min +) to return the vehicle. The mileage cost needed to be figured out at least 3 times.

Douglas H. on

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JULIO M. on

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JULIA S. on

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Margaret M. on

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Ernest ,very friendly and helpful employee

Steven B. on

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Brian S. on

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Brian S. on

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Very much oriented for customer satisfaction... Very satisfied... that's why I keep back !!!

ROBERT H. on

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chris W. on

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what was the charge of $3.15 for?

ROSE W. on

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ROSE W. on

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Ernest went above and beyond to help facilitate my moving experience. Will definitely be using service again! Rose

Brian S. on

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TAMARA P. on

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Nothing at all it was good

wanda B. on

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Sarah M. on

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German Roaches everywhere in truck. Spent an extra 4 hours in the Florida heat sorting through every piece of clothing to ensure there were not bugs in them. Horrible experience. Will never use uhaul again if this problem is not addressed.