Norberto T.
Good Service from this location.
Customer Reviews for PowerPortal LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of PowerPortal LLC
Jephsona D.
The most horrible place ever, while my brother was driving on the highway the driver kept on opening we had to pull over on the side which the brakes was grinding, I will never rent a uhaul from this place again. On top of that the men charged me $148 on Saturday which he told us to drop the truck back to him and we did, on Monday morning he called to tell me that he was trying to charge my card it couldn't go through I asked him for what he said that I went over my mileage and he have to charged me an extra $199 which was observed I hate that place I don't recommend anyone to rent from him.
Jeff H.
Owner was great. Reall took the time to explain everything. Made it super easy. Would recommend this location to anyone
marcy B.
Very bad experience from booking the truck , to picking up the truck, returning the truck and even the shock of what I was billed! I am extremely unhappy and would like the highest level customer service person to call me me ASAP. 908-963-7347
ROBERT L.
Everything went smoothly,all questions were answered, the van was reliable and met my needs.
Faithann M.
I feel that I was overcharged on this rental. I picked up the vehicle at 4PM (3:42) earlier than i requested to help out the dealer. I returned the truck on Sunday at 3:10 PM and was still charged an extra day and an after hours fee of $20.00. My original cost of $311 ended up being $434.04. I disputed it and after over 30 minutes on the phone was able to get a $50.00 refund. However, I will go elsewhere other than this location and other than U-Haul for my next rental. I am very dissatisfied with the "bait and switch" tactics of U-Haul.
Frederick G.
The building was a little difficult to find and was notnthe original location I reserved a trailer from.
Stephen A.
Very nice people.
Glenda O.
This location is a RIP off!! I was charged for over 200 miles when we only drove 55!! SCAM ALERT!! Do not rent trucks from this location. Take photographs of everything for proof against this crooked uhaul "dealer"
Anneliese S.
Location is excellent - easy to find and service was top rate. Highly recommend this location!
carol J.
Easy pick up! Super friendly service!
PAT B.
Nothing
Elizabeth H.
They made the whole experience simple and easy. I appreciate their help!
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