Kevin is professional, friendly and knowledgeable. Would use his place whenever needed.
Eric G.
Customer Reviews for PowerPortal LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner wasn't a pleasant experience. But besides that it was decent. Nice place cool cars. But owner was very smug and being stuck up to me because I am young and he has alot more money. Wasn't great experience won't be going back to that location.
Matthew K.Scammer! He stole money from me! He was rude! It's a scam!! Run
David S.Kevin was extremely helpful. He went out of his way to ensure my reservation was properly handled, and even went as far as confirming the time of the truck's arrival after hours. His dedication went above and beyond. Very much appreciated! Thank you.
COLLEEN W.I was charged an addition 50.00 for what I am not sure please advice j would like s refund on that amount please. I wax texted that I wax late on picking up the vehicle I replied I wax on my way . My pick up time was 10 and i arrived at 11. The owner at power plus said my reservation was cancelled. As far as the vehicle goes there was a tire pressure light on the entire time even after I tried to put air in the tire myself
Patricia G.Better signage for the entrance both to inside the renting area & outside so that people know where to go. It was a little confusing
Michael B.Don't change anything An excellent experience Fantastic customer service Very welcoming and helpful Thanks you
JOSEPH S.Excellent folks at this location. Quick and easy pickup, polite friendly and professional.
Micah L.Nice ,pleasant and helpful. Made everything easy.
JONATHAN L.Pickup was quick and easy. Sales person was very helpful and explained details.
James U.Got ripped off
TEDDY S.Pleasure to deal with, easy pickup and drop off.
Christine M.My experience here was fantastic and would love to rent from here again!
Richard R.Such a friendly experience
LISA R.Nobody was at the drop off. One thing the u-haul truck I drove needs new wiper blades. Very dangerous when driving in the pouring rain.
JOHN C.Nothing that I can think of went really smooth
Thomas S.Nothing everything was great thank you very much for your services
Veronica J.The only reason I did not give an excellent rating was because it was not my first choice regarding location.
Richard G.Good Service from this location.
Norberto T.The most horrible place ever, while my brother was driving on the highway the driver kept on opening we had to pull over on the side which the brakes was grinding, I will never rent a uhaul from this place again. On top of that the men charged me $148 on Saturday which he told us to drop the truck back to him and we did, on Monday morning he called to tell me that he was trying to charge my card it couldn't go through I asked him for what he said that I went over my mileage and he have to charged me an extra $199 which was observed I hate that place I don't recommend anyone to rent from him.
Jephsona D.Owner was great. Reall took the time to explain everything. Made it super easy. Would recommend this location to anyone
Jeff H.Very bad experience from booking the truck , to picking up the truck, returning the truck and even the shock of what I was billed! I am extremely unhappy and would like the highest level customer service person to call me me ASAP. 908-963-7347
marcy B.Everything went smoothly,all questions were answered, the van was reliable and met my needs.
ROBERT L.I feel that I was overcharged on this rental. I picked up the vehicle at 4PM (3:42) earlier than i requested to help out the dealer. I returned the truck on Sunday at 3:10 PM and was still charged an extra day and an after hours fee of $20.00. My original cost of $311 ended up being $434.04. I disputed it and after over 30 minutes on the phone was able to get a $50.00 refund. However, I will go elsewhere other than this location and other than U-Haul for my next rental. I am very dissatisfied with the "bait and switch" tactics of U-Haul.
Faithann M.The building was a little difficult to find and was notnthe original location I reserved a trailer from.
Frederick G.Very nice people.
Stephen A.This location is a RIP off!! I was charged for over 200 miles when we only drove 55!! SCAM ALERT!! Do not rent trucks from this location. Take photographs of everything for proof against this crooked uhaul "dealer"
Glenda O.Location is excellent - easy to find and service was top rate. Highly recommend this location!
Anneliese S.Easy pick up! Super friendly service!
carol J.Nothing
PAT B.They made the whole experience simple and easy. I appreciate their help!
Elizabeth H.