Customer Reviews for Pratt Truck & Trailer Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pratt Truck & Trailer Service

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larry F. on

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NOTHING excellent people!

Tony P. on

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More cake.cake is good

linda l M. on

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V

JULIE C. on

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Very helpful in every way.

JILL M. on

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Great people to work with when needing a u haul!

Brianna F. on

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I have some complaints about this company that you should probably be aware of went renting. First, I placed a rental for a 15 foot truck and was told I would be able to pick it up 10 min from my home then 1 day before pick up I received a call saying that I would have to actually pick my truck up almost 2 hours out of my way back and forth. I called in advance and asked pricing and was told I would be charged 150$ for 2 days and if I payed cash it was an extra 100$ deposit but card option did not need a deposit. With that being said, I paid card and made sure I had the EXACT fund in my bank. When I picked up the truck, I was charged 40$ extra which overdrafted my bank account. It’s been incredible hard to get ahold of anyone in regards to being reimbursed for the false information I was provided and my now over charge.

DALE P. on

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Judy K. on

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oscar M. on

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Deborah C. on

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BENJAMAN B. on

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William T. on

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The network or application was acting improperly which caused a delay.

John H. on

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Merlyn G. on

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Thomas H. on

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KENNY P. on

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First time I rented a ramp trailer. Very good piece of equipment.

Janine C. on

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DENISE G. on

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Allison C. on

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The truck was returned late. However, the worker did add safemove when I asked him to remove it because I did not want it. I did not notice till I left. I did not get the truck will around 10:45pm when I already had uhaul move my pick up location and did not contact me.

Ronald D. on

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JOEY C. on

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anthony G. on

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Cristi H. on

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Mr. Pratt was extremely nice and helpful.

JILL M. on

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Trica G. on

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Everyone was kind & helpful from the pick up to the drop off!

charlene B. on

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Nothing Great experience. Very friendly and helpful.

Chad G. on

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I had yet another great experience renting from this location. Some may think the place looks a little rough around the edges but I assure you that the owner and his son and others I met that work there, are not! Very nice, professional, and always willing to help in any way they can. I've used many of these rental places in the past both around the area here and in other states and this one is by far the best. I use them exclusively now. They always have my back and they'll have yours too! Highly recommend!

Allen C. on

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MALONE C. on

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very friendly service and took care of our 'uhaul" needs.

SONJA P. on

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PAMELA S. on

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WARREN Y. on

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