Customer Reviews for Precision Auto Clean
(U-Haul Neighborhood Dealer)

586 reviews

803 N University Dr   Nacogdoches, TX 75961

(936) 564-7013

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 564-7013

803 N University Dr
Nacogdoches, TX 75961

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LISA T. 
Rating:
5.0

Customer did not leave a comment.

HEATH J. 
Rating:
5.0

Easy to drop off.

Jill K. 
Rating:
5.0

Good stuff

ANNA G. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
4.0

Customer did not leave a comment.

LISA C. 
Rating:
5.0

Make certain tires are in good shape

BRADLEY W. 
Rating:
3.0

The truck was low on oil had to add a quart

Linda L. 
Rating:
3.0

There were no lights in parking lot it was completely dark.

Cassi Y. 
Rating:
4.0

Customer did not leave a comment.

PATRICIA S. 
Rating:
5.0

The location is great but the process of reserving and picking up the uhaul was awful. I had to call 4 different people to get my truck. It's ridiculous to offer online reservations and pickup but then I can't do it on my own, and I have to call so many different people to even get the truck I reserved almost 2 weeks prior to the pickup date. I'm very disappointed with uhaul.

Stephen R. 
Rating:
5.0

Customer did not leave a comment.

Marice J. 
Rating:
5.0

Customer did not leave a comment.

MARICE J. 
Rating:
5.0

Customer did not leave a comment.

Ethan T. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Check-in was smooth and effortless.

Debbie H. 
Rating:
5.0

Excellent service at this location, they hooked it on and took it off as I am not able to lift anything over 10lbs.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
4.0

The truck was really dirty inside and out. I would recommend having it full of gas not 1/4 to start. But I would rent again even with those small problems.

William H. 
Rating:
5.0

Didn't have any problems they helped

VENNIE C. 
Rating:
5.0

Keep doing what you're doing. Greeting the customer and making them feel like they are job #1. Customer service here is the best I have found in the UHaul company.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
5.0

NA

Aaron D. 
Rating:
5.0

Great folks! Very professional and helpful. Will use them again!

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

JUNELLE H. 
Rating:
5.0

A friend recommended this site to me. A+

WILLIAM W. 
Rating:
5.0

Everything was handled very professionally and efficient He helped me with my hookup , explained how everything worked , very nice n helpful I wouldn't change anything I

Lyndell C. 
Rating:
5.0

Customer did not leave a comment.

NICOLE S. 
Rating:
5.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

Turned in the vehicle on Sunday no one around, mobile app check in was outstanding had no problem at all.

Philip P. 
Rating:
5.0

Ryan and his crew went above and beyond to make the end of my trip take my mind off the beginning. Clean office, clean lot, helpful staff in unhooking and parking unit. Have this location used as a training video for other locations. If they don't meet this U Haul locations qualifications - then U Haul is hurting it own reputation.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

SANDRA S. 
Rating:
5.0

My Experience, was the easiest quickest experience, in any of UHaul Experiences. Plus The Location Smelled Nice & Clean.

DESHONDA M. 
Rating:
5.0

Customer did not leave a comment.

DANDRA W. 
Rating:
4.0

Customer did not leave a comment.

THOMAS A. 
Rating:
5.0

Customer did not leave a comment.

DENNIS L. 
Rating:
5.0

Customer did not leave a comment.

MARCA S. 
Rating:
4.0

James, who lives in Groveton TX. picked up auto transport on 10/9/2021. Christopher, who lives in Baton Rouge La. was the principal contract. Chris needed to transport 1988 Mustang Gt from Lufkin TX. to Baton Rouge, La. The rental went well and we are pleased with equipment and service. One note, I haven't received confirmation email stating for the record that I returned the auto transport at 11.00 a.m. to Location Airline/Choctaw Baton Rouge, La. It's. Now 2:15 p.m. Contact person at return was Thomas Looking forward to using auto transport equipment in the future Christopher L Stewart

JAMES S. 
Rating:
5.0

Ryan was excellent on check in and out despite computer issues

KRISTA W. 
Rating:
4.0

Customer did not leave a comment.

LAJETTA W. 
Rating:
5.0

Honestly nothing. The check in was super fast and everything was just how we needed it to make our move easy.

BRITTANY K. 
Rating:
5.0

Great costumer service I and out quickly great job

KARL G. 
Rating:
5.0

Customer did not leave a comment.

LOUIS W. 
Rating:
5.0

Wonderful customer service!! Very fast and efficient!!

LAUREL D. 
Rating:
5.0

Customer did not leave a comment.

LYLE B. 
Rating:
4.0

Customer did not leave a comment.

TRISTAN S. 
Rating:
5.0

Was very helpful and sufficient in explaining how to apply and return rental truck. Had use U-Hall previous times. God bless keep up the good professional work.

ANDREW S. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

Philip W. 
Rating:
5.0

Explain to me about why I owed 92.89

brandon H. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

very efficient in getting me checked in and on my way, thank you, Great service

Allan B. 
Rating:
5.0

Owner Ryan and staff spot on. Cordial, thorough, professional is what you'll find there.

Michael F. 
Rating:
4.0

I rented a tow dolly and after I got home I realized that one of the lights was not working.

Michael J. 
Rating:
1.0

Overcharged

NICOLE D. 
Rating:
4.0

Customer did not leave a comment.

FELICIA W. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

Peter P. 
Rating:
4.0

There were about 10 furniture pads in the trailer which I did not order. I left them in the trailer on return.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

dennis G. 
Rating:
5.0

Customer did not leave a comment.

Catherine W. 
Rating:
1.0

The guy that runs the uhaul place at 803 north university drive is a scammer. He wrote down incorrect mileage. He said I went 46 miles when the place I took the uhaul was from my house to the storage unit which is not even 2 minutes down the road. He is a terrible person, and I absolutely would never recommend anyone go there again. Worst experience

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
5.0

The owner was great; friendly and informative.

Joel W. 
Rating:
3.0

0 engine oil. Paid for a dolly and there was no dolly in the truck. Cracked windshield.

Jonathan R. 
Rating:
5.0

I appreciate how quickly I was able to drop off the truck. Exceeded my expectations.

James H. 
Rating:
5.0

Customer did not leave a comment.

RODNEY C. 
Rating:
1.0

They rented me a car dolly that was completely missing one of the lights and refused to refund my money. I had to call the area manager and explain the situation to get a refund on the car dolly that I wasn't able to use.

JOHN F. 
Rating:
5.0

Open the back of the truck and count blankets with customer.

RANDALL M. 
Rating:
1.0

The truck was unclean. It was smelling bad in the car door hair and I found a cockroach inside the car. It was not good condition there were damage and Scratches. I cleaned myself and my wife and I have prove of everything pictures and Video. The rental pick up has another trucks but he doesn't. Want to give me when I ask him the good one. Thank you Abdifatah Ali

ABDIFATAH A. 
Rating:
3.0

Customer did not leave a comment.

Paxton W. 
Rating:
5.0

Allow your U-Haul website to accept after hours turn in

CHRISTOPHER B. 
Rating:
5.0

Everything was good!

JOANNA J. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY W. 
Rating:
4.0

Customer did not leave a comment.

Gabriel G. 
Rating:
4.0

Customer did not leave a comment.

STEVEN M. 
Rating:
1.0

Customer did not leave a comment.

Edna R. 
Rating:
5.0

Pleasant, prompt and courteous service.

FREDERICK W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

Julia D. 
Rating:
5.0

Customer did not leave a comment.

JADE S. 
Rating:
5.0

Customer did not leave a comment.

Carrie C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GLENN M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE W. 
Rating:
5.0

Don't have them waiting. I was so disappointed with the service, but there wasn't anything that I could do except wait. Don't go back and forth with the customer if l say l need a code, that's what l need and they (U-haul) is telltale l don't. I am the one at the location…not you.

TINA L. 
Rating:
5.0

Customer did not leave a comment.

Chataime M. 
Rating:
2.0

Did not have the dolly or furniture pads I had reserved and paid for. Did not confirm my truck the day before as I had been told they would because the business was closed. I had movers waiting and had to call around and search for a location that had pads, then drive over and get them across town. I don't understand why I was not notified that the location I reserved did not have pads. This delayed my move. The man at Precision Auto Clean did not seem particularly concerned with my problem. The place I found the pads, Blaylock Storage, was far more prepared and well stocked for u-hail customers.

Carrie N. 
Rating:
3.0

The appliance dolly was a horrible and terrible mistake. It was of no use and much pain when you tried to use or move anything.

Olusegun T. 
Rating:
4.0

Customer did not leave a comment.

ERNEST V. 
Rating:
5.0

Customer did not leave a comment.

STELLA R. 
Rating:
5.0

Customer did not leave a comment.

TAMMIE J. 
Rating:
4.0

Customer did not leave a comment.

LESLIEA R. 
Rating:
4.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
5.0

Maintenance of vehicles!! The unit i had the AC was not working. Drove 300 miles one way in the rain with humid temps that caused the windows on inside to fog up. The 300 miles back was miserable in the heat of the day.

GILBERT MADRID R. 
Rating:
5.0

Customer did not leave a comment.

Kendall C. 
Rating:
5.0

Customer did not leave a comment.

Charlie D. 
Rating:
3.0

Not sure what the personnel could have done to help with the pricing issue at their location.

Gina M. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY T. 
No reviews have been submitted for this location.

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