Maintenance of vehicles!! The unit i had the AC was not working. Drove 300 miles one way in the rain with humid temps that caused the windows on inside to fog up. The 300 miles back was miserable in the heat of the day.GILBERT MADRID R.
Trailer Rental & Towing in Nacogdoches, TX at Precision Auto Clean
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Nacogdoches, TX 75961
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Not sure what the personnel could have done to help with the pricing issue at their location.Gina M.
Staff at Precision Auto Clean were friendly and prompt. The online check-in option saved a lot of time. I will definitely rent again.Shawn L.
Nothing, it was a Great ExperienceCARLOS H.
N/AJORDAN LUKE G.
The trailer I rented had a semi bald tire, but my rental time was at closing time. I didn't mention the tire and the following morning while loaded and driving to Little Rock I had a blow out. I had to change a tire due to poor maintenance in the rain. Also the local service center was over two hours away, so I managed to find another U-haul rental center that pulled a tire from one of their trailers to get me back on the road.MICHAEL R.
Thanks much needs low price. I'll. Make sure recommend a costumerALICE HANDY H.
Restroom was very clean...thank you!STEVEN C.
Amazing customer service !!SHASATY W.
When I booked the uhaul the uhaul trailer was $43. When I picked it up they charged me $48. I had a cooy of my reservation for $43 for 5Ã—8 trailer but the man in the Nacogdoches store(had to talk on phone from our truck) told me his computer showed $48 and if we wanted to wait for him to help the 2 people behind us in their cars he would get back with us but couldnt promose he could get the $43 rate. I had a screenshot on my ipad showing the $43. When I booked it to return in Humble it said - save $5 to return in Kingwood. Way further from our house but I did it to save $5 and then when we pick it up in Nacogdoches we get charged the $48. When I have a copy of my teservation showing $43 the amount should be honored by the location charging for the rental. Tammy and Robert ParrROBERT P.
Walk-ins get counter service and not made to stand outside and order online to be serviced.JOSHUA G.
Website doesn't workHollis P.
Very easy and fast - nice peopleRobert W.
The owner of the Precision AutoClean was a really down to earth guy, I like him will only rent from himTracy J.
COVID19 preventative protocols, staff did not wear mask or gloves when handling equipment. I ask the person about, he still didn't do anything different. So I had my own sanitizer and Lysol to spray and disinfect truck.Rhonda C.
This business has never been big on customer service.WILLIAM E.
If your rental locations near me would be able to offer a delivery service to take the truck to our shop, it might save me $50 in costs that I spend by sending 2 guys to pick the truck up.Texas Metal T.
Touchless experience was a hassle and frustrating. Call me old fashioned for paper and person to person experience.fredrick R.
This location was excellent..no improvement neededjulia J.
This location is also a carwash and unfortunately gave very poor customer service, especially by the manager of the company. The website allowed me to rent a dolly, when I arrived they said they didn't have one. They have COVID rules which is great; however, in speaking with staff and management they were very disrespectful and rude over the phone causing me to say several times that I didn't understand their attitude when I asked questions to something unknown. When I gave concern about giving my full credit card information over the phone again I pretty much was dismissed and told "we are busy, do you want the rental or not"...very rude for a manger. I work in customer service and at no point in time would I ever be too busy to give good service to every consumer, especially when representing another company! If that location cannot handle servicing the workload without friendliness and answering questions without being rude, they should reconsider being a U-Haul location or get better management who knows how to equally service customers properly. I would never use that location again! Your best U-Haul location so far is on Stallings Drive. It is further out in town but by far a good representation of your company!Daphne C.
My reservation was not in this computer and I was held up for 1.5 hours trying to get it straightened out. The owner was rude and impatient. The reservation had not been put on his docket from the main office. There is always a problem with u haul, nothing ever goes right.This really started us off in bad moods. I've used haul before and nothing ever goes right.KEVIN K.
Did well checking in on customer when I had a problemTESSIE M.
The online doesn't work for everyoneMatthew B.
very helpful and accommodating.Cindy P.
There was a problem with my reservation. An employee at the pick up point took the initiative, got in the system and helped me get it worked out. Over all, things didn't go smoothly but thanks to a helpful individual at this franchise, it all worked out.Darin M.