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Customer Reviews for Precision Auto Clean
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good
Brian CGreat job
Allan BMy only complaint, which is fairly minor, is that the rubber stripping around the outside of the windshield was loose in places. I had to tape it down to keep it in place.
richard sGreat customer service thank you
Allan BIt was real quick...walked in rented trailer with ramp, kept it 2 days and returned it no problem, in fact we should have rented this trailer last week instead of truck...it would have been cheaper too....
Deborah COnly downside was a tight parking lot. Other than that, everything went very well.
David ONothing...GREAT job & thank you all for your help!!!!!
Donna BVery helpful people at Precision Auto. When the need arises, I will go there again.
Charles PI had a little problem with the self checkout online portal, other than that, everything else was great !
lajuan cGreat experience
DAVID HI was told that I would be able to keep the truck two to three days, but was not contacted to see if I would be keeping the vehicle an extra day. When I contacted them to tell them I would need the truck a third day, they told me it was not possible. They had already rented it without talking to me first. Then I had to turn the truck in before my 24 hour rental was up.
melba cNothing needed to improve service to customers.
Harold MNice attention and good service...
Enrique MNothing they where courdios and helpful
ramiro mEasy drop-off, even late at night.
William WFast and friendly service.
Timothy CNothing great service
randal RThe U-Haul personnel are very helpful.
Alan SI have NO complaints about the location. The person who handles U-Haul there is great. HOWEVER...the text/phone method of getting people to verify damage, upload information, etc. is absolute CRAP. When UHaul texts links to me and I click on them, they NEVER work properly. (This time I verified the plate number but the site wouldn't go any further to allow me to verify and damage at pickup.) I've rented several vehicles from U-Haul (various locations) over the last couple of months, and the links you send via the phone have NEVER worked properly. That limits and will limit my willingness to use U-Haul going forward because it means I have to pick up and return the vehicles when business are open. That's not always convenient. If you're going to ask people to do things on the cell phone, you need to make sure the links/website work. Don't tell me to download an app. I don't want my phone littered with those, and I don't want the potential security/privacy risks that entails. (Everybody and their brother insists you download their app--just NO!) A company the size of U-Haul should be able to do better. I'm VERY disappointed with these ongoing issues. That's on U-Haul corporate.
Susan SKeep doing what you all are doing!
Larry RNothing except leave Matt (The other Ryan) in charge.
Robert REverything was phenomenal, from start to finish. This is the service I have come to expect from U-Haul. That's why I always rent from you.
Sal FN/A
David RPerfect service from start to finish! Great people and the equipment was in excellent condition. Wonderful service from all.
joanne hThe customer service representative TJ, in Louisiana, was awesome!!!
Joseph JTold them about the ac issue and they assured me that they oils look into and make any repairs.
Dawn RPrice, I was almost charged for 2 time slots when I signed up for 1. Just be careful
Clayton AThe lady that was taking trailer off could not even get trailer off and then when I got it off she was just letting it roll forward into me and my truck
Craig CVery Friendly folks and a great easy experience. Nicely done!
Hunter SVery friendly, flexible with my schedule change. Great service. 2nd time renting from this location. Highly recommend. Robin- Austin, Tx
Robin FGreat personal service. Quick pick up and drop off.
John LProfessional and customer friendly.
Ed PDayton was extremely compassionate to our situation related to the flooding of Benita Creek. Because of his trust, we were able to move our daughter and boyfriend out of their old apt. complex into a newer complex. We made 3 trips with the 10' UHaul. There's absolutely no way we could have done it without that trailer. Thank you so much for hiring compassionate people!
Lara RPersonnel was very helpful in returning my trailer.
Robert BEverything was perfect ☺️
Larry BThey were helpful and fast. Helped with hookup and accommodating with the return.
James WNothing; everything was great!
Sharon MGreat Customer Service!
Thomas JWhen I arrived to the store, one gentleman hooked up the trailer and made sure all the lights worked while I was inside doing the paperwork! Totally first class!
Gary CWe chose this location to use a second time because our first experience was so great! The trailer worked awesome!
Aminnie LExcellent customer service.
Kelly JThe young man that rented me the equipment went well above what his job responsibilities. This is the only location I will use on that area.
Richard CVery friendly
willaim mI have used four trailers over the last year. None were swept out. Only this one had tire pressures up to recommended level, 65 pounds. The other three were in the 30s. It is a safety issue.
Kenneth FAir conditioning in the truck did not work, no notice given. Oil pressure light came on during highway driving.
Joseph AN/A
jason wContinue to being great!!
Keondray W