Customer Reviews for Precision Auto Clean
(U-Haul Neighborhood Dealer)

887 reviews

803 N University Dr   Nacogdoches, TX 75961

(936) 564-7013

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 564-7013

803 N University Dr
Nacogdoches, TX 75961

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

SYLVIA M 
Rating:
4.0

Customer did not leave a comment.

JEFFREY R 
Rating:
5.0

Customer did not leave a comment.

Cassandra S 
Rating:
5.0

Customer did not leave a comment.

KENNETH B 
Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L 
Rating:
5.0

Customer did not leave a comment.

Melena C 
Rating:
4.0

Customer did not leave a comment.

KATHLYNE B 
Rating:
4.0

Customer did not leave a comment.

MICHAEL G 
Rating:
5.0

Customer did not leave a comment.

Joshua G 
Rating:
5.0

Customer did not leave a comment.

JAMES R 
Rating:
5.0

Customer did not leave a comment.

GABRIEL G 
Rating:
4.0

Customer did not leave a comment.

JOHNATHAN W 
Rating:
5.0

Customer did not leave a comment.

KISSI W 
Rating:
5.0

I have no idea. I didn't feel that the managers were anything but top notch and very hands on in helping me. Ryan and Matt are nuggets of gold.

BRENDA M 
Rating:
5.0

My mother left her keys in the vehicle, and they helped her retrieve them with no issue at all.

JACK C 
Rating:
4.0

Customer did not leave a comment.

Carrie B 
Rating:
5.0

I really can't answer that. I had a terric experience with the people running the show. They were courteous, quick and answered all of my questions. I will be using them again in the near future.

BRENDA M 
Rating:
5.0

Customer did not leave a comment.

Curtis B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K 
Rating:
3.0

Customer did not leave a comment.

NORMAN C 
Rating:
5.0

Customer did not leave a comment.

DARYL H 
Rating:
5.0

Very good

JUNIOR M 
Rating:
5.0

Customer did not leave a comment.

Sherri M 
Rating:
1.0

The tires were bad,, the man couldn’t care less.

TERRI S 
Rating:
5.0

The representative at the pick up location in Nacadoches was wonderful. Absolutely excellent customer service. I highly recommend this location

Kimberly V 
Rating:
5.0

Customer did not leave a comment.

LAURA K 
Rating:
5.0

Customer did not leave a comment.

RICARDO Z 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
5.0

Customer did not leave a comment.

ALBERT P 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
4.0

Pleased with service

MARY L 
Rating:
5.0

Very nice and very easy to unload. The drop off to the business nearby is a little daunting behind the trailer drop off but otherwise very good!

CARSON L 
Rating:
4.0

Customer did not leave a comment.

MICHAEL E 
Rating:
2.0

I went to this location because the last time I used it the workers where extremely nice and friendly absolutely love the first experience, however this guy that I dealt with this time was super cold . Almost as if he was annoyed by my presence which I didn’t understand being that I was putting money in his pocket absolutely no customer skills . I was literally scared to call him and request another day because of his energy. Dude could definitely work on his customer service skills for sure .

SHEENA P 
Rating:
5.0

Customer did not leave a comment.

RAYANNA C 
Rating:
5.0

All aspects of the rental process were excellent. No improvements required.

DAVID A 
Rating:
5.0

Customer did not leave a comment.

DAVID P 
Rating:
5.0

Customer did not leave a comment.

BARRY K 
Rating:
4.0

Customer did not leave a comment.

Danny G 
Rating:
5.0

Very good service 😃

TIMOTHY H 
Rating:
5.0

Great staff

CRYSTAL W 
Rating:
4.0

Customer did not leave a comment.

TERESA W 
Rating:
5.0

Customer did not leave a comment.

DAO M 
Rating:
5.0

Customer did not leave a comment.

GEORGE B 
Rating:
5.0

Customer did not leave a comment.

TOMMY B 
Rating:
5.0

The man was very helpful. He also explained things very well! I’m so thankful for that time and effort!

Margaret t 
Rating:
5.0

The location was closed. I came.after hours. The app to turn in the UHaul stopped on me after I had taken most of the required photos and didn't save them.

PAUL D 
Rating:
3.0

Have facility open 7 days a week so that customers would not incur an extra day of cost for not being able to return trailers on Sunday.

KEVIN S 
Rating:
5.0

The truck had a lot of miles on it but I had no issues. Everything went smoothly.

GREGORY S 
Rating:
4.0

Just dropped off. Nothing to complaint about. The process was quick and smooth.

SARAH C 
Rating:
4.0

Customer did not leave a comment.

GLENDA H 
Rating:
5.0

Thanks you help I got everything in one trip and the price was fair

MARLYN G 
Rating:
5.0

They were helpful in changing my drop location from my initial reservation.

ALBERT P 
Rating:
5.0

Absolutely Nothing! These people are amazing! I have been there three times to rent the Uhaul and will go through them every time. The men are respectful and connected the Uhaul themselves. When I returned (a day late), he came outside before I even got out of my truck and he parked and disconnected the Uhaul for me. I even had to change my payment method at last minute notice and without exchanging any words, he did it instantly. I paid in cash and the original amount that was put on hold instantly went back on my card. I will be using them every time I need to haul something.

EARL G 
Rating:
5.0

Uhaul is the best

Lucinda C 
Rating:
5.0

The staff at Precision auto was first class the truck was clean and ready to roll! Probably the best U-Haul dealer I’ve ever used.

DAVID K 
Rating:
1.0

Was not able to use my Uhaul and missed my move. Very frustrating and I want my money back.

Richard P 
Rating:
5.0

Customer did not leave a comment.

MARK B 
Rating:
5.0

Customer did not leave a comment.

BRIAN P 
Rating:
5.0

Customer did not leave a comment.

REBECCA W 
Rating:
4.0

Customer did not leave a comment.

ANNETTE D 
Rating:
3.0

Customer did not leave a comment.

SYLVESTER H 
Rating:
3.0

Customer did not leave a comment.

SYLVESTER H 
Rating:
5.0

The personnel receiving our dropoff car trailer were courteous and very helpful. The dropoff was very efficient and only took a few minutes.

Hugh T 
Rating:
5.0

Bryan was great!

JERRY W 
Rating:
5.0

Everything was good in every way.

SHELIA R 
Rating:
5.0

The trailer was not clean. There was a lot of dirt and debris that had been left in it from the previous user.

JAMES H 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE J 
Rating:
5.0

They were great.

LESLIE B 
Rating:
5.0

No suggestions

Suzanne A 
Rating:
5.0

Customer did not leave a comment.

CHARLES T 
Rating:
5.0

Professional and great customer service!

BYRION N 
Rating:
5.0

Customer did not leave a comment.

KATHIE E 
Rating:
5.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

Markii W 
Rating:
5.0

Customer did not leave a comment.

Monica G 
Rating:
2.0

You can call me and fix the problem. I've been using U-Haul for 30 years. This was the worst experience ever.

Mark T 
Rating:
5.0

Keep doing what your doing

Cheyann N 
Rating:
5.0

Great customer service.

Timothy C 
Rating:
5.0

All I can say is they had great service and I would recommend them to anyone.

Tommy C 
Rating:
5.0

Customer did not leave a comment.

ramond a 
Rating:
5.0

Every interaction I had with the u-haul people during my trip was professional and overall amazing.

Aldo O 
Rating:
5.0

Customer did not leave a comment.

TIMMOTHY D 
Rating:
3.0

This is an auto repair shop. It’s dark inside and has decades of wear and tear. Guy was nice and location convenient

Kirk J 
Rating:
5.0

Matt & Martin went ABOVE & BEYOND their Customer Service in the face of a power outage in aftermath of Hurricane Beryl to keep customers, like me, & their rentals going! I had a travel schedule which they helped me get on the road to met! Thank you Gentlemen!!!!

MARY J 
Rating:
4.0

Get the ac working correctly.

jack s 
Rating:
5.0

Customer did not leave a comment.

Vankenzie S 
Rating:
5.0

Nice customer service and made sure I know all the stuff I need to know

Maranda W 
Rating:
4.0

Customer did not leave a comment.

Steven H 
Rating:
1.0

Complaint Regarding U-Haul Reservation and Additional Charges Dear U-Haul Customer Service, I am writing to express my disappointment with the service I received during my recent truck rental experience. When I arrived to pick up my reserved truck and appliance dolly, I was informed that there was no dolly available at the location. I was directed to another location to obtain the dolly, which required additional driving and use of fuel. This inconvenience occurred despite making the reservation more than a week in advance. Upon returning the truck, I was charged for being two gallons short on fuel. This charge did not take into account the extra fuel I had to use due to the need to drive to a different location to pick up the dolly. Given these issues, I find it hard to recommend U-Haul to others. The experience has been frustrating and felt unfair. I hope that U-Haul will consider improving its reservation system and customer service to avoid similar issues in the future.

Michael W 
Rating:
3.0

Issues connecting to site to return the truck. It would not let me take the pictures to verify the trucks condition until I shared my location. Shared my location several times but it kept saying I was at the wrong place. Eventually had to download UHaul app to share my my location and upload the pictures they asked for.

Lakendra T 
Rating:
5.0

KEEP UP THE GOOD WORK

david l 
Rating:
5.0

Customer did not leave a comment.

Michele H 
Rating:
5.0

Customer did not leave a comment.

JAMES B 
Rating:
4.0

No one was at the checkout counter at the pick up location.

Carol R 
Rating:
5.0

Customer did not leave a comment.

Matthew B 
Rating:
3.0

I dropped it off after hours. That went smoothly.

Cindi W 
Rating:
5.0

We booked a local pickup & drop off because the recent price hikes were ridiculous. What cost me less than $200 we’re now almost $500. Renting a stack of a dozen blankets was more than doubled to $50. I’ve been a frequent customer of UHaul in the past 2 years. But if these prices continue I’m ganna have to start shopping around.

Charles T 
Rating:
5.0

No improvement necessary! Professional, personal and courteous service!

Jesus U 
No reviews have been submitted for this location.
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