The representative that assisted me was nice, knowledgeable and friendly. I definitely will be doing business at this location. Thank you.Rozetta L.
Customer Reviews for Premier Auto & Self Storage
(U-Haul Neighborhood Dealer)
Saint Louis, MO 63115
(Near the Natural Bridge intersection)
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 5/28/2022 - 5/30/2022: Closed
- 7/2/2022 - 7/4/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
She was very professional and courteous. Great customer service!Cheryl F.
Customer did not leave a comment.Tawanna W.
I was not sent the code to open the box to get my key. I was not able to access the website at drop off to establish I was there on time. I received no contract.John S.
Their website and sign on the office door indicated there is Saturday house for access. I went on a Saturday to try to get access to my stuff but no one was there. I called on Monday and asked about their hours. I was told that they were only open weekdays from 9-5. I would not have chosen this facility if I knew that those were the hours.Justin B. | Overall Experience
There was no one at the location prior to 12, in which there should have been representatives. There was also a lack of signs indicating the location. The trucks were parked on the side of the road and my truck's cab had a pillow and crumbs from the previous user.Christopher M.
Safe and clean! Awesome staff, decent price too!MARK V. | Overall Experience
Back of truck was dirty and fuel level was lower than what it said would be. It was also much further away from where I requested to pick up the truck. Truck ran fine.Timothy P.
It, was perfect, the actual location, of pick-up. [However, in the reservation Dept. The representative, said, the computer, kept changing the reservation location to at least 2, other locations. After, supposedly, the 3901 location, was finalized, in the system, it, came up, incorrect, with a location, no where near, what I, requested, and was told, was finalized. (The day of pick-up, was frustrating, not having what was told, I, would have, in the system).MICHAEL R.
Ms. Diane, the lead person was excellent person to work with. Who showed courtesy, excellent knowlegde of the business product and professionalism. MWMichael W.
Customer did not leave a comment.Gary W.
Storage was canceled due to inoperable hours of my timeframe. Hope to do business again soon. Thank youKilleen I. | Reservation
Amazing service. This is the only uhaul place in the city of St. Louis I am going too. It's perfect! Thank you all for some amazing serviceTAWAN D.
Customer did not leave a comment.GARRETT H.
my drop off locaion is pinellas park flRobert R.