This location was great ,. Paul was so nice and helpful. I was upset with uhaul. I placed my reservation 4 weeks in advance for a 10 ft. I received a call the day before pickup telling me they didn't have a 10ft or 15 ft in the area. I had to drive an hour to pickup the 15 ft. There is a reason I place the reservation so early for a convenient pickup.
Susan M
Customer Reviews for Premier Storage At Friendship Road
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location I called - and who took the order for day and time for pickup...NEVER SAID HIS LOCATION DOES NOT RENT TRUCKS!!! I had to pick up the vehicle at a DIFFERENT location 17 miles away. THAT SUCKED! Also, I was told truck had a quarter tank of gas, but 8 miles away it was warning me it was out! I filled it ($122 dollars to fill!) but it still had half a tank where I dropped it off. No $61 refund!
Stephen HThey charged extra 2days. I used 2days only truck and tow dolly. But they charged 3 and 4 days.
Hunseok C