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ALLEN S
Customer Reviews for Premier Storage of Hamilton Mill
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was super friendly and welcoming. No issues at all getting or dropping off the truck. Facility was nice and clean as well.
Shawn KNothing to improve. Everything was great
KAYLA AIt was a long drive to my destination, so I would recommend to check oil and water, and tires before the next customer. U-Haul was doing a great job inspection before my trip to California and I had no problems on the way. Thank you team.
DIANNA MTook 3 days to check truck in and accused me of lost equipment
Jonathan VHelpful and Andrew well verse in the process
Maurice LThe truck was very dirty, smelling of garbage and marijuana. However, the location was convenient, and the staff were friendly.
Shulan RThe only very minor issue I had was that the lock for the key box was a bit difficult to open, so it took me a minute. Other than that, perfect experience.
Michael SPaul was great!!! He really ensured we were taken care of from beginning to end.
Shanese TI’d like to be contacted.
BRODERICK SWe rented on a one-way, as we moved to a different state. The truck was not clean, the air conditioning did not work; so it was a very long 8 hour drive in June and the truck needs serious maintenance. The truck stalled out on us once. We are very disappointed
JAMES F