Customer Reviews for Price Down Food Mart
(U-Haul Neighborhood Dealer)

152 reviews

2328 N Wesleyan Blvd   Rocky Mount, NC 27804

(252) 557-4394

Office Hours

  • Mon-Fri: 8:30 am–9 pm
  • Sat-Sun: 9:30 am–9 pm

Services at this Location:

Contact Us

(252) 557-4394

2328 N Wesleyan Blvd
Rocky Mount, NC 27804

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–9 pm
  • Sat-Sun: 9:30 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Showed up an hour late 1/8 tank of gas Flat tire Turned in a day early with no refund but got charged another $81 because of milage. Have have pics of everthing Yall totally suck and I will trash your name to all I know...

judy T 
Rating:
1.0

Customer did not leave a comment.

Jessica T 
Rating:
3.0

Customer did not leave a comment.

Theresa B 
Rating:
1.0

Customer did not leave a comment.

Queyuna H 
Rating:
4.0

Other than the owner smoking inside the store. The young lady working was excellent she knew who I was when I walked in and me and my family spent at least $70 in the store thanks to her hospitality. She multi tasked just felt bad the guy was smoking and blowing smoke everywhere. He had to be the owner the way he gave orders to everybody kudos to the young lady working with a smile

Angela H 
Rating:
2.0

We had everything settled but the price was $120 more than uhaul estimated online. We were pushed to get insurance or they refused the rental. The rental truck fee was another $57 in addition to the $410 for the truck, mileage and one way fee. Taxes on the truck and insurance was also pricey.

Destinee V 
Rating:
3.0

U haul need to be clean inside red mud an dirty

William J 
Rating:
1.0

The location tried to change my reservation settings in order to charge me more. And tried to double charge for my trailer also after payment.

Timothy C 
Rating:
4.0

Customer did not leave a comment.

Eric R 
Rating:
2.0

Customer did not leave a comment.

Talia L 
Rating:
3.0

The time it took to check out

Philip S 
Rating:
5.0

Customer did not leave a comment.

Tyneisha R 
Rating:
5.0

Customer did not leave a comment.

Satondra J 
Rating:
3.0

Reduce the the price mileage

Kevin R 
Rating:
5.0

Customer did not leave a comment.

Orlando L 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

Kim A 
Rating:
5.0

Good

Boyd L 
Rating:
3.0

Customer did not leave a comment.

charles j 
Rating:
3.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

Customer did not leave a comment.

Annie D 
Rating:
1.0

Poor customer service at price down food market and inaccurate pricing.

Latisha S 
Rating:
5.0

Had no customer contact at price Down Market. The self return was easy to understand.

MICHELLE K 
Rating:
2.0

Customer did not leave a comment.

Frank C 
Rating:
3.0

Need to have online and pick up sign in more connected together , basically had to go through whole rental process when picking up dolly.

david k 
Rating:
5.0

Customer did not leave a comment.

jocelyn j 
Rating:
3.0

Customer did not leave a comment.

Sonya J 
Rating:
3.0

Stop double charging me

April W 
Rating:
3.0

Customer did not leave a comment.

robert s 
Rating:
1.0

Customer did not leave a comment.

antonio m 
Rating:
5.0

Customer did not leave a comment.

Zioanna P 
Rating:
1.0

Customer did not leave a comment.

antiono b 
Rating:
3.0

Customer did not leave a comment.

Timothy N 
Rating:
1.0

do not utilize this facility. I turned the trailer in on Sunday, February 19th, 2023, at around 1030 AM the gentlemen assured me he would check it in. He did not after a hasty phone call where I was accused of not turning in the trailer, He remembered and turned it in a day late which cause me to incur an extra day charge. I will dispute the charge with AMEX and never utilize this facility for any reason. It was pure negligence on the part of your local agent that allowed this to occur and I will not pay the price.

James B 
Rating:
1.0

Customer did not leave a comment.

Destinee W 
Rating:
4.0

Customer did not leave a comment.

Tina R 
Rating:
5.0

Customer did not leave a comment.

RENOTA K 
Rating:
5.0

Customer did not leave a comment.

Travis H 
Rating:
5.0

Customer did not leave a comment.

Oscar T 
Rating:
3.0

Customer did not leave a comment.

JAMES J 
Rating:
5.0

Customer did not leave a comment.

Marlene r 
Rating:
2.0

We was charged another $21.00 on our debt card .. that was 3 hours after we brought it back. And we washed it out. This experience was very bad.

Richard B 
Rating:
1.0

The location was not a haul office but attached to a mom/pop convivence store, Thte gate was up and leaves filled the bed of the truck. The individual kept taking care of other customers that came into the store before finishing my rental, The other man didn't even look up because he was on his phone the whole time. Not happy!

lawrence t 
Rating:
4.0

Customer did not leave a comment.

Betty P 
Rating:
4.0

Customer did not leave a comment.

Steven D 
Rating:
3.0

Customer did not leave a comment.

John W 
Rating:
2.0

Wiring harness plug needed to be replaced. Was the first time I had to hook up the trailer most of the time this is done by the attendant

Bryan G 
Rating:
2.0

I reserved a truck and the location to pickup the truck was closed on Saturday. I called and had the location changed to one that was open. The new place didn’t have the hand truck that I reserved with the truck. Had to go to another location to get the hand truck. The inside of the truck was filthy dirt and food all over the floor.the truck was making a strange sound from the engine I was concerned if I was going to break down on my one way 225 mile trip. But I made it The truck severed its purpose just getting the truck and equipment and cleanliness was the issues.

roger s 
Rating:
5.0

Customer did not leave a comment.

Jakara M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
1.0

This location was horrible and the manager tried to cheat me out of my money by charging me for miles I did not use but I had proof of what I used. He tried to make me understand why he didn’t want to return my deposit by making up lies about false fees but I thank God that it all worked out in my favor and the Lord Blessed me to receive what was owed to me. If you are ever looking for a uhaul please NEVER go to this location. I have used uhaul in the past and had great experiences so it’s not uhaul in general but it’s the manager of this store/uhaul rental. 1 star is an understatement because honestly it’s in the negatives but the lowest is 1 unfortunately.

Shikeirha H 
Rating:
5.0

all was good but it had 1/2 tank but when i put 3/4 tanks of gas hopefully i can get some cash back a total $50.00 dollar i will be good with i can get $25.00

Lonzell E 
Rating:
4.0

Customer did not leave a comment.

Willard S 
Rating:
5.0

Not much

ALFONZO W 
Rating:
3.0

Vehicle had trash in the cab and the cargo area had not been swept or blown clean.

BILLY P 
Rating:
5.0

Customer did not leave a comment.

Lena T 
Rating:
3.0

It’s a Convenient store

Steven S 
Rating:
1.0

It is a gas station and the clerk wouldn’t even get out of the chair. When I finally got the keys and ask which truck was mine he told me to match the numbers

Chad W 
Rating:
1.0

THEYRE RUDE AND TRY TO GET OVER ON YOU.

Deseree B 
Rating:
4.0

Have the person that doing the transaction complete the one that is purchase first before waiting on another.

Dorothy E 
Rating:
3.0

Customer did not leave a comment.

Rita P 
Rating:
3.0

This is not the location that I selected to return the trailer when I made my reservation. It was farther away than two other possible drop-off locations, one of which I have used before to drop off trailers. Neither the texted links from Uhaul nor the online account gave me any options to change the drop-off location. In fact, in my online account it showed the location that Uhaul had selected for me and said that it was just a suggested location. Yet it also said that if I dropped the trailer anywhere else there would be additional fees, and there is no option online to change the drop location. All of this added an extra 30 minutes to my trip dropping off the trailer. I will likely look at other alternatives to Uhaul next time in the hope of having some flexibility.

Jamey D 
Rating:
1.0

The customer service was terrible I was over charged for a 19.95 rental the man at the store made up mileage and kept charging my card for different prices until the charges went through I hope and pray I never have to use this company again!

Corneshia H 
Rating:
4.0

Customer did not leave a comment.

George M 
Rating:
5.0

Customer did not leave a comment.

Matthew C 
Rating:
1.0

Terrible customer service never again we don’t have no choice only one location open in the day that guys terrible he don’t know what he doing

SHAKTIKUMAR J 
Rating:
5.0

N/A

Teresa D 
Rating:
4.0

Make it clear when you are selecting items online that the location you end up with may not be the same as the one you chose

Cristal T 
Rating:
5.0

Customer did not leave a comment.

David K 
Rating:
5.0

Customer did not leave a comment.

Jefferson W 
Rating:
3.0

Customer did not leave a comment.

Emily N 
Rating:
5.0

Customer did not leave a comment.

Angela L 
Rating:
2.0

My original booking was with another location. I arrived at that location and it was closed although online it said open and the uhaul website allowed me to schedule for that time. I had to call the 1-800 number I order to adjust my reservation.

Savanna B 
Rating:
2.0

Customer did not leave a comment.

SHELLEY L 
Rating:
4.0

Truck was dirty inside trash in the floor used tissues ,in the back of the truck hadn’t been swept out strings tied all to the wood rails

DONALD D 
Rating:
4.0

I was supposed to have a dolly with my rental but it was not in there so I wasted money

Camille G 
Rating:
2.0

Customer did not leave a comment.

Adam W 
Rating:
3.0

Not safe

TODD M 
Rating:
3.0

Ok

EARL S 
Rating:
4.0

Customer did not leave a comment.

Agnes S 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
4.0

Customer did not leave a comment.

CAMILLE G 
Rating:
5.0

Customer did not leave a comment.

savanna W 
Rating:
5.0

Customer did not leave a comment.

Amanda B 
Rating:
5.0

Customer did not leave a comment.

JUSTEN P 
Rating:
2.0

Prioritize support to the U-Haul customer during the short time they are picking up equipment. Make sure the customer confirms itemized charges on the receipt, even if sent via email.

ROGER N 
Rating:
4.0

Customer did not leave a comment.

Rossie L 
Rating:
3.0

I was not aware of all the extra fees, I will not utilize u haul again. $118 for 2 hours nope.

Kasondra T 
Rating:
2.0

Provide what the customer orders...i.e. ordered 2 dozen moving blankets and got NONE. Also got a truck with a check engine light on and the clerk stated that it was fine, they know about it, you are good to go. Stressed all the way to my destination that I was going to be stranded on the side of the road abs that made for a very long stressful drive

ANN-MARIEPATRICE O 
Rating:
5.0

Very helpful and very quick.

Ashley M 
Rating:
2.0

When I arrived I was asked which vehicle was I dropping off. I pointed to the vehicle and was then asked to drop my keys on the counter and that was all that was needed. I asked for some type of paperwork confirming. I was advised it would be coming via email. I then advised I would wait until the email was sent. He then began to check me out by going to the truck and checking for damages and fuel. When he returned he advised that the fuel cost was going to be $27. I disputed that cost and he found an error when he input amount of fuel on checkout. I could not help but wonder how I might would have been overcharged if I did not wait for a clear and clean checkout process and email confirmation.

JAMES F 
Rating:
3.0

Guy seemed pre-occupied. I didn’t know when he was talking to me or talking on his Bluetooth.

DANIEL H 
Rating:
5.0

I had no problems the customer service was great and the process were quick and easy.

Marcela W 
Rating:
2.0

They did not have any hand trucks for us to use. I wasn't told about it until the morning of which put me behind schedule. I had to go somewhere else to rent one. All trucks should come with a dolley/hand truck.

JERVANTE J 
Rating:
2.0

Truck was not clean and it took long time while check out.

Gopal S 
Rating:
1.0

Person in the store made me wait until he was finished completing a task he was performing. I had to talk to someone on the phone for the rental. The truck was dirty in the back we had to clean before using. The cab area was a little clean on the drivers side but when I turned on the air conditioner dog hair was flying all over the cab. Alignment on the truck was off and brakes squeaked. Worst experience I have ever had with U-Haul.

NICOLE D 
Rating:
5.0

More cup holders

Susan P 
Rating:
5.0

Customer did not leave a comment.

lecia W 
Rating:
3.0

Customer did not leave a comment.

Zera S 
Rating:
3.0

We had to wait for the person to find the key from offsite before getting the dolly so not great for time crunch.

Kevin S 
No reviews have been submitted for this location.

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