Customer Reviews for Prices 66
(U-Haul Neighborhood Dealer)

908 reviews

1601 W Roosevelt Blvd   Monroe, NC 28110
(On Hwy 74)

(704) 289-1590

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 289-1590

1601 W Roosevelt Blvd
Monroe, NC 28110
(On Hwy 74)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

the online app would not allow me to check in the rental. I waited on the phone also. This was about a 30 minute wait that delayed my day. Finally the gentleman from the rental place, which was closed, checked me.

ANN Z. 
Rating:
5.0

Customer did not leave a comment.

Harold H. 
Rating:
5.0

Customer did not leave a comment.

MIKAEL T. 
Rating:
3.0

Nice and friendly.

Marylee C. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN W. 
Rating:
5.0

Customer did not leave a comment.

TAMMY J. 
Rating:
3.0

Customer did not leave a comment.

Katherine K. 
Rating:
5.0

Customer did not leave a comment.

harry A. 
Rating:
4.0

Customer did not leave a comment.

HARRY A. 
Rating:
4.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

ISAI H. 
Rating:
4.0

Marty was excellent service rep.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
3.0

It was difficult to locate an auto trailer online- had to actually go to location to find out if they had hauler available. This was true for all the sites I looked at near me and a the location that I was going to. Ended up hauling it to and from instead of one way

Donald R. 
Rating:
5.0

Was well taken care of , great service and business.Clean and quick.Great people.

CLARENCE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

This vehicle broke down in the middle of the trip for which it had been rented and had to be towed. As a result, we had to unload it and reload onto another truck, which wasted a couple of hours time. Had we waited for a replacement vehicle, we would never have completed our Saturday project.

HENRY B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

LYNNE B. 
Rating:
5.0

Customer did not leave a comment.

Vincent L. 
Rating:
5.0

The truck I rented must of have some type of animals in it... The smell was unbearable and made me feel sick ...

BRITNEY R. 
Rating:
5.0

Customer did not leave a comment.

BARRY K. 
Rating:
5.0

Customer did not leave a comment.

MISTY M. 
Rating:
5.0

Customer did not leave a comment.

NANCY N. 
Rating:
4.0

Customer did not leave a comment.

ALEX G. 
Rating:
5.0

I rented a second truck from another location for Saturday. Upon return on Sunday which was after hours, the website would not recognize my location in order for me to check the truck in. All other mapping apps on my phone clearly showed that I was there. I changed settings on my phone as directed, to no avail. I called the help line and waited an hour for a call back. When the call back came, it said that I was next and then hung up.

RONALD B. 
Rating:
3.0

Was fine nothing to brag about, was a discount furniture store.

GREGORY E. 
Rating:
5.0

Staff need to be more clear on the discount for driving equipment all the way to Jacksonville. We were told we would get a 150.00 credit but that did not happen. We were told a 25.00 discount if trailer was clean that did not happen. When I called I was told the credits would happen only after I dropped it in Jacksonville. When will the 175 credit be posted?

Jay R. 
Rating:
5.0

I have used Price 66 several times, and they have always been very helpful in every way. I highly recommend them.

Esther S. 
Rating:
2.0

Customer did not leave a comment.

DESIREE B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

The truck was available, clean inside, how ever it needs to be serviced before anyone rents it. The oil & abs lights came on. Overall it met my need.

PATRICIA H. 
Rating:
5.0

Customer did not leave a comment.

Alan F. 
Rating:
3.0

The truck was very dirty and unsafe in light of Covid protocols. There was human hair all over the interior and obvious staining and residue from a spit cup used by tobacco chewers. We had to spend precious moving time trying to clean enough of an area inside the truck's cab just to be able to sit in. Not what I have seen from a UHaul vehicle in my previous usages.

Darren K. 
Rating:
2.0

Clean the trucks. I know they are with trucks but the cabins don't have to be disgusting

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

KRISTI A. 
Rating:
3.0

Customer did not leave a comment.

Darrell M. 
Rating:
5.0

Customer did not leave a comment.

VILLARD S. 
Rating:
5.0

Customer did not leave a comment.

Katherine H. 
Rating:
5.0

We always have excellent service at this location.

Nancy N. 
Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
2.0

Improve your reservation processes. This is the 3rd rental in a row (in numerous states) that my reservation has been messed up.

Timothy C. 
Rating:
5.0

We use your trucks and trailer to take needed items up to the Appalachia Mt to help the people in need

LAWRENCE T. 
Rating:
5.0

I cannot think of anything. Everything went better than best. Thank you.

Frederick H. 
Rating:
3.0

inform us on website when making a reservation that we need to supply the light hook up adaptor before picking up unit. I had to spend another 23.00 at location to be able to hook up lights to my vehicle. I could have bought it cheaper if i would have known it wasnt with trailer before arriving.

MARK S. 
Rating:
3.0

When a uhaul representative gives a customer a quote, the prices should match, but in this case they didn't. Also, the equipment was full of pet hair, spills, some sticky substance and smelled awful. I had to stop and purchase lysol wipes just to clean it in order to be able to drive it. Uhaul needs to do a better job with cleanliness and sanitation of their equipment.

Lisa J. 
Rating:
5.0

Customer did not leave a comment.

CONSTANTINE T. 
Rating:
5.0

Nothing, great Sevice

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

GARY N. 
Rating:
5.0

Customer did not leave a comment.

DALE W. 
Rating:
5.0

They help people and put people first if there's any issues they go out of their way to help

Daniel M. 
Rating:
3.0

Could not return it online.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

BUDDY C. 
Rating:
5.0

Great service to satisfy any customer

GARTHAREE H. 
Rating:
1.0

U haul was dirty and the man wasn't very customer oriented.

Crystal H. 
Rating:
5.0

Make sign in simpler at location,scanning drivers license and photographing vehicle .

ANNETTA G. 
Rating:
3.0

After i used the 24/7 check in, i received a message on my cell phone several hours after already loading the vehicle that i apparently took the wrong truck. I used the code that was sent to me to open the key box and went to the first26' truck i saw. The key opened the door and started the engine. Not sure how i could Have possibly “taken” the wrong truck. But, if the facility manager put the wrong key in the box or if all the keys work on many trucks. Better or clear instructions with license plate number would have been appreciated. We continued to move and no harm no foul to our plans, but the voicemail was alarming and added unnecessary stress.

Erica D. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
2.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

KEITH H. 
Rating:
4.0

Customer did not leave a comment.

SHERRY M. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Great job

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

SHANISE L. 
Rating:
2.0

I had a bad trip from the storage to the drop off spot, I was told I can drop off early (days). I talked to the guy Saturday morning he told me he close early, so wanted to use the drop box I never was told I needed a account. Coming to this spot the strap on the left tire broke my car now have front end problems this was the worst. The storage place had me there for hours they gave me a unit that used I waited in the rain for hours there and the truck drop trying to contract u guys bad bad never had problems with u guys bad man.

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

Nicole L. 
Rating:
5.0

Top notch professional customer service.

ARNOLD P. 
Rating:
5.0

Customer did not leave a comment.

SEAN W. 
Rating:
4.0

Very helpful guys. Thanks

HECTOR L. 
Rating:
5.0

Customer did not leave a comment.

Tricia T. 
Rating:
5.0

The service manager when over and above to help us detect a tire that was loosing air pressure. They spent a great deal of time testing it but decided for safety reasons to exchange the tire for another one. They were very professional and helpful to resolve this for us. We will return for future needs.

RICHMOND B. 
Rating:
5.0

Awesome service, no issues whatsoever! I highly recommend renting from Prices 66 and using U-Haul for your moving needs.

Amy T. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN K. 
Rating:
5.0

Flawless truck rental experience!

Travis C. 
Rating:
5.0

Very helpful, courteous, professional.

ANTHONY C. 
Rating:
5.0

Customer did not leave a comment.

steven W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Prices 66 has the most friendly service, we are forever customers!!!

Tracy W. 
Rating:
5.0

I need to rent a car dolly soon and will go with them again great service

Lisa A. 
Rating:
5.0

Customer did not leave a comment.

CHANDRA S. 
Rating:
5.0

Great service and friendly staff.

Ron R. 
Rating:
5.0

Customer did not leave a comment.

Matt G. 
Rating:
1.0

U-haul is the worse

DIYAA G. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE T. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Price's is very helpful and great to work with.

george D. 
Rating:
5.0

The check in process for returning the truck is WAY to aggravating. One can certainly tell when corporate America takes over something or another smaller business. Layers of uselessness are always added to make it WAY more difficult for the customer, but easier for the bean counters and executives that manage by spreadsheet.

BRADLEY B. 
Rating:
5.0

Replace license plate on trailer we'll stop by police and accused of stealing the trailer because the tag was damaged

Kenton Y. 
Rating:
5.0

Customer did not leave a comment.

Catherine E. 
Rating:
5.0

Customer did not leave a comment.

ROGER H. 
Rating:
5.0

Friendly and simple process. Couldn't have been more pleased. I highly recommend Price's 66 for your needs.

George H. 
Rating:
5.0

always fantastic service here!

J Keith W. 
Rating:
1.0

I was charged for damage to the truck that I didn't cause. This will be my last time myself or family will use Uhaul!

DEREK E. 
Rating:
5.0

Thank you for trying to help.

BENJAMEN D. 
Rating:
3.0

Customer did not leave a comment.

Keith S. 
No reviews have been submitted for this location.

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