The whole experience was not great. From changing our location three times with final one 7:30PM the night before pick up. We needed to pick up early at 8AM so chose to do the online pick up. Arrived 8:15 to be greeted with the owner pulling a gun out telling us it's private property. Explained we were there for U-Haul pick up. Asked are names and responded oh yeah I saw your reservation. IF you knew we were coming a gun was definitely not necessary. Oh I forgot to mention our child was in the car with us. Not a great experience.
Robert C
Customer Reviews for Proceed Delivery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Place was nasty an dirty in back of a used tire shop terrible side mirror of truck flopped around kept having to adjust with my hand passenger mirror the same an once again dirtiest place i ever seen an uhual switched my pick up location to this location never again I have pics of place an mirrors might jus post it
Theodore BBest U-Haul I’ve visited, very accommodating and went out of his way to make ensure my drop-off was smooth and efficient.
ASHTON MWasn’t open but time slots were available and it says 24-hr drop-off when the gates were locked. Had to drop off elsewhere
ASHTON M